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Skip Nav Back Home / Company / Compliance / Sub Processors Sub-Processors Sub-processor Name Purpose of Processing Type of Customer Data Stored or Processed Location Product Amazon Web Services Inc. Cloud Hosting Services Hosting services and storage USA DocStar Grow Propello Acadia Evoque US Datacentre Hosting Facility Co-location services (includes floorspace, power, cooling) USA Private Cloud ERP West Wisconsin Telcom Datacentre Hosting / VMs Co-location services (includes floorspace, power, cooling) USA Elite Extra Cisco Systems Global Network Provider Network solutions USA All Entities Microsoft Corporation Cloud Hosting Services Hosting services and storage Global 1 EDI Azure BisTrack Cloud ERP Eagle P21 Cloud ECC Private Cloud ERP Collaborate CPQ Eclipse Decor Data Interchange ServiceNow Technical Support / Customer Support Personal data (under GDPR) USA All Entities CyrusOne US Datacentre Hosting Facility Co-location services (includes floorspace, power, cooling) USA BisTrack Cloud ERP Eagle Eclipse EMS EPN HCM IDA P21 Private Vision Bluebridge US Datacentre Hosting Facility Co-location services (includes floorspace, power, cooling) USA 1 EDI DocuSign E-signature Management Data or files stored in product DB USA Contracts Oracle Cloud Hosting Services Hosting services and storage USA IDA Agiloft Inc Contract Management Non-Disclosure Agreements, Custom Master Customer Agreements, Master Service Agreements, M&A agreements, etc. USA All Entities Conversica Communication Services Personal data (under GDPR) USA Marketing AnnounceKit Communication Services Personal data (under GDPR) USA Marketing TruVoice Customer Experience Analytics Personal data (under GDPR) USA Marketing Salesforce Inc. Sales Administration Non-sensitive PII USA All Entities SAP Technical Support Data or files stored in product DB Germany Epicor Knowledge Mentor BISCIT Technical Support Data or files stored in product DB Australia Epicor Kinetic Warehouse GetPAID Credit & Collections AR, Notes & Credit information Global Finance OpenAI, L.L.C Natural Language processing, Speech Recognition, Generative AI Data relating to user text or files stored in product or files created by the customer stored in applicable cloud products USA Kinetic HubSpot Marketing /Customer Support Management Personal data (under GDPR) USA Marketing (Acadia)