Epicor

epicor.com

Epicor declares 20 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Microsoft. No published changes since we first read it on Oct 31, 2026.

Subprocessors CSV of Epicor's subprocessors · Atom feed of Epicor's subprocessors DORA draft CSV of Epicor's subprocessors as declared by Epicor what's this? · 

20 third parties.

NamePurposeLocationListed since
Agiloft Inc Contract ManagementUSA
Amazon Web Services Inc. Cloud Hosting ServicesUSA
AnnounceKit Communication ServicesUSA
BISCIT Technical SupportAustralia
Bluebridge US Datacentre Hosting FacilityUSA
Cisco Systems Global Network ProviderUSA
Conversica Communication ServicesUSA
CyrusOne US Datacentre Hosting FacilityUSA
DocuSign E-signature ManagementUSA
Evoque US Datacentre Hosting FacilityUSA
GetPAID Credit & CollectionsGlobal
HubSpot Marketing /Customer Support ManagementUSA
Microsoft Corporation Cloud Hosting ServicesGlobal
OpenAI, L.L.C AINatural Language processing, Speech Recognition, Generative AIUSA
Oracle Cloud Hosting ServicesUSA
Salesforce Inc. Sales AdministrationUSA
SAP Technical SupportGermany
ServiceNow Technical Support / Customer SupportUSA
TruVoice Customer Experience AnalyticsUSA
West Wisconsin Telcom Datacentre Hosting / VMsUSA

Web TechnologiesCSV of Epicor's web technologies · Atom feed of Epicor's web technologies

Epicor's homepage made 222 requests to 40 domains, 23 services controlled by another company, and 2 domains not identified.

Analytics (9): Meta, LinkedIn, Optimizely, ZoomInfo, Hotjar, Quora, Siteimprove, Cloudflare, ContentsquareAdvertising (8): Google Cloud, Microsoft, Xandr, Reddit, Inc., StackAdapt, Capterra Inc., DemandScience; usually detected as Advertising: The Trade Desk, Inc.Live chat (2): Qualified.com, Inc.; usually detected as Live chat: SalesforceMarketing automation (1): PropensityCookie compliance (1): OneTrustOther (2): reviewed as Accessibility: accessiBe; usually detected as Issue trackers: Sentry

23 third parties by category: Analytics 9Advertising 8Live chat 2Marketing automation 1Cookie compliance 1Other 2

Third parties 23 · 163 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 19% of the page's requests 43
Qualified.com, Inc. Qualified 16% of the page's requests 36
Microsoftsubprocessor Azure Monitor Microsoft Advertising 9% of the page's requests 19
OneTrust OneTrust 5% of the page's requests 12
Meta Facebook Pixel 2.9.433 3% of the page's requests 7
Xandr AppNexus 3% of the page's requests 6
LinkedIn Linkedin Insight Tag 2% of the page's requests 5
Optimizely Optimizely Data Platform 2% of the page's requests 5
Reddit, Inc. Reddit Ads 2% of the page's requests 4
StackAdapt StackAdapt 2% of the page's requests 4
Capterra Inc. Capterra 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Hotjar Hotjar <1% of the page's requests 2
Propensity Propensity <1% of the page's requests 2
Quora Quora Pixel <1% of the page's requests 2
Siteimprove Siteimprove <1% of the page's requests 2
accessiBe acsbapp.com <1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Contentsquare Contentsquare <1% of the page's requests 1
DemandScience DemandScience <1% of the page's requests 1
Salesforcesubprocessor pardot.com <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
The Trade Desk, Inc. adsrvr.org <1% of the page's requests 1
Unknown 2 · 5 requests

pixeltracker.coa01.azurefd.net

First party 1 · 54 requests
Epicor AccessiBe Azure Cloudflare HTTP/3 Microsoft Application Insights Microsoft Clarity Open Graph Salesforce Marketing Cloud Account Engagement Sentry Swiper core-js 3.32.2 24% of the page's requests 54

15 tracked companies loaded by the homepage are not in Epicor's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by Epicor's subprocessorsCSV of incidents reported by vendors Epicor lists · Atom feed of incidents reported by vendors Epicor lists

35 reported incidents in the last 30 days, by 2 of the vendors Epicor lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Epicor was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
HubSpotHubSpot is experiencing issues no impact stated22 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min
OpenAIElevated ChatGPT conversation and Responses API errors minor6 h 32 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min

And 10 more. All of them: CSV · Who is around them.

ChangesCSV of Epicor's changes · Atom feed of Epicor's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Epicor transparency rating

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