Snapshot 188319

Document
Registry listing
URL
https://status.gem.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
40404 bytes
SHA-256 (raw)
acc139176f2a4d3875a294fd9eb88bc15cc80774e610c839f759ed662c2e076f
SHA-256 (normalized text)
66feca49e49abe916edc73b996888578699af1684697098468f02c493cfbdb4e

Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

{
  "components": [
    {
      "created_at": "2021-07-09T15:07:04.551-07:00",
      "description": "Frontend Application",
      "group_id": null,
      "id": "58bqwf4jzdct",
      "name": "Gem Web Application",
      "page_id": "zfpm6qcn9h6p",
      "position": 1,
      "showcase": true,
      "start_date": "2021-05-14T00:00:00.000-07:00",
      "status": "operational",
      "updated_at": "2026-08-31T12:28:34.939-07:00"
    },
    {
      "created_at": "2021-07-16T10:13:30.220-07:00",
      "description": "Gmail, Greenhouse and other third party integrations.",
      "group_id": null,
      "id": "srmmsmgy9pc0",
      "name": "Gem Integrations",
      "page_id": "zfpm6qcn9h6p",
      "position": 2,
      "showcase": true,
      "start_date": "2021-07-15T00:00:00.000-07:00",
      "status": "operational",
      "updated_at": "2026-06-29T03:09:18.609-07:00"
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      "status": "operational",
      "updated_at": "2026-07-02T17:00:12.976-07:00"
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    {
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      "id": "k7ysy0289chp",
      "name": "Gem Scheduling",
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      "start_date": "2024-07-24T00:00:00.000-07:00",
      "status": "operational",
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    },
    {
      "created_at": "2025-08-18T17:26:50.385-07:00",
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      "name": "Gem AI",
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      "name": "Gem API",
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    },
    {
      "created_at": "2021-07-16T10:11:38.079-07:00",
      "description": "Gem's Marketing Site",
      "group_id": null,
      "id": "2pf60hd0xkrk",
      "name": "Gem Homepage",
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      "position": 7,
      "showcase": true,
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      "status": "operational",
      "updated_at": "2026-06-01T01:00:07.599-07:00"
    }
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  "incidents": [
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          "created_at": "2021-07-09T15:07:04.551-07:00",
          "description": "Frontend Application",
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          "id": "58bqwf4jzdct",
          "name": "Gem Web Application",
          "page_id": "zfpm6qcn9h6p",
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          "status": "operational",
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      ],
      "created_at": "2026-08-31T11:27:01.644-07:00",
      "id": "ns13ns79knx7",
      "impact": "major",
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              "code": "58bqwf4jzdct",
              "name": "Gem Web Application",
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              "old_status": "partial_outage"
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          ],
          "body": "This issue has been resolved. Our team will continue to monitor for any problems.",
          "created_at": "2026-08-31T12:28:34.973-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
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          ],
          "body": "Uploading a file in Gem is currently failing with an error. This affects:\n\n- Submitting a job board application with a cover letter or file attachment\n- Uploading attachments to a candidate profile or an application\n- Attaching files to sequences and emails\n- Submitting take-home assessments",
          "created_at": "2026-08-31T11:27:01.748-07:00",
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      "name": "File uploads and attachments are failing",
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          "name": "Gem Web Application",
          "page_id": "zfpm6qcn9h6p",
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          "id": "8y5cxy1vvk08",
          "name": "Gem Extension",
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          "id": "qbkw4r0gv7st",
          "name": "Gem API",
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      "created_at": "2026-06-30T15:14:13.910-07:00",
      "id": "0z8h4y5tkfvr",
      "impact": "maintenance",
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              "name": "Gem Web Application",
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            {
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              "name": "Gem API",
              "new_status": "operational",
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            },
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              "name": "Gem Extension",
              "new_status": "operational",
              "old_status": "under_maintenance"
            }
          ],
          "body": "The scheduled maintenance has been completed.",
          "created_at": "2026-07-02T17:00:14.540-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-07-02T17:00:14.540-07:00",
          "id": "qdsdy8jpbp7h",
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          "status": "completed",
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          "updated_at": "2026-07-02T17:00:14.540-07:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "58bqwf4jzdct",
              "name": "Gem Web Application",
              "new_status": "under_maintenance",
              "old_status": "operational"
            },
            {
              "code": "qbkw4r0gv7st",
              "name": "Gem API",
              "new_status": "under_maintenance",
              "old_status": "operational"
            },
            {
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              "name": "Gem Extension",
              "new_status": "under_maintenance",
              "old_status": "operational"
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          ],
          "body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
          "created_at": "2026-07-02T16:00:10.708-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-07-02T16:00:10.708-07:00",
          "id": "ddty27lnjpps",
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          "updated_at": "2026-07-02T16:00:10.708-07:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "Maintenance will begin as scheduled in 60 minutes.",
          "created_at": "2026-07-02T15:00:18.329-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-07-02T15:00:18.329-07:00",
          "id": "6lmdmy0546n2",
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          "status": "scheduled",
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        },
        {
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          ],
          "body": "Expected impact areas:\nGem Web Application\nGem Extension\nGem API\n\nExpected impact:\nRequests might take longer to load or have higher error rates during the window. Please refresh your page if you encountered an unexpected error during this time.",
          "created_at": "2026-06-30T15:14:13.991-07:00",
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      "name": "Scheduled maintenance, July 2 2026",
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    {
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        {
          "created_at": "2021-07-16T10:13:30.220-07:00",
          "description": "Gmail, Greenhouse and other third party integrations.",
          "group_id": null,
          "id": "srmmsmgy9pc0",
          "name": "Gem Integrations",
          "page_id": "zfpm6qcn9h6p",
          "position": 2,
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          "start_date": "2021-07-15T00:00:00.000-07:00",
          "status": "operational",
          "updated_at": "2026-06-29T03:09:18.609-07:00"
        }
      ],
      "created_at": "2026-06-18T08:53:19.054-07:00",
      "id": "sckwkxxdjp9k",
      "impact": "minor",
      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": [
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              "code": "srmmsmgy9pc0",
              "name": "Gem Integrations",
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              "old_status": "degraded_performance"
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          ],
          "body": "This incident has been resolved.",
          "created_at": "2026-06-29T03:09:18.647-07:00",
          "custom_tweet": null,
          "deliver_notifications": false,
          "display_at": "2026-06-29T03:09:18.647-07:00",
          "id": "4smltspffb4s",
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        {
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              "name": "Gem Integrations",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
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          ],
          "body": "The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts.\nWe're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up.\nWe'll post a final update once all data is current.",
          "created_at": "2026-06-19T04:39:20.243-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-06-19T04:39:20.243-07:00",
          "id": "bxrltkr5fl02",
          "incident_id": "sckwkxxdjp9k",
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          "updated_at": "2026-06-19T04:39:20.243-07:00",
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        },
        {
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              "code": "srmmsmgy9pc0",
              "name": "Gem Integrations",
              "new_status": "degraded_performance",
              "old_status": "operational"
            }
          ],
          "body": "We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration. \n\nSince June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts.\n\nWe've identified the root cause and are deploying a fix. No data has been permanently lost. \n\nOnce the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal.\n\nWe'll post another update as soon as the fix is complete. \n\nThank you for your patience.",
          "created_at": "2026-06-18T08:53:19.129-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-06-18T08:53:19.129-07:00",
          "id": "ts08tv9ybdpl",
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          "updated_at": "2026-06-18T08:53:19.129-07:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": "2026-06-19T04:39:20.243-07:00",
      "name": "Workday data sync and webhook disruptions",
      "page_id": "zfpm6qcn9h6p",
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      "resolved_at": "2026-06-29T03:09:18.647-07:00",
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      "started_at": "2026-06-18T08:53:19.047-07:00",
      "status": "resolved",
      "updated_at": "2026-06-29T03:09:18.666-07:00"
    },
    {
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          "created_at": "2021-07-16T10:13:30.220-07:00",
          "description": "Gmail, Greenhouse and other third party integrations.",
          "group_id": null,
          "id": "srmmsmgy9pc0",
          "name": "Gem Integrations",
          "page_id": "zfpm6qcn9h6p",
          "position": 2,
          "showcase": true,
          "start_date": "2021-07-15T00:00:00.000-07:00",
          "status": "operational",
          "updated_at": "2026-06-29T03:09:18.609-07:00"
        }
      ],
      "created_at": "2026-06-11T13:44:45.554-07:00",
      "id": "whvms7wy93h3",
      "impact": "minor",
      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": [
            {
              "code": "srmmsmgy9pc0",
              "name": "Gem Integrations",
              "new_status": "operational",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.",
          "created_at": "2026-06-11T17:47:43.924-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-06-11T17:47:43.924-07:00",
          "id": "n9zrwlbk217v",
          "incident_id": "whvms7wy93h3",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-06-11T17:47:43.924-07:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "srmmsmgy9pc0",
              "name": "Gem Integrations",
              "new_status": "degraded_performance",
              "old_status": "operational"
            }
          ],
          "body": "We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/\n\nWe will continue to monitor the situation and share updates here.",
          "created_at": "2026-06-11T13:44:45.631-07:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-06-11T13:44:45.631-07:00",
          "id": "d751jsppfqdb",
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          "status": "identified",
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          "updated_at": "2026-06-11T13:44:45.631-07:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Unable to send offer e-signature requests",
      "page_id": "zfpm6qcn9h6p",
      "postmortem_body": null,
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      "postmortem_ignored": false,
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