Tracked subprocessors 24 Subprocessor of 0 Third parties loaded 18 Loaded by 0
+ − ⟲
Not listed by any tracked vendor.
Not loaded by any published homepage.
24 third parties.
Name Purpose Location Listed since Amazon Web Services Servers and network infrastructure for the Gem services United States Oct 1, 2026 Anthropic PBC AI AI Services United States Oct 7, 2026 Baseten Labs, Inc. AI AI Services United States Oct 7, 2026 Cerebras Systems, Inc. AI AI Services United States Oct 7, 2026 Deep Infra AI Services United States Oct 7, 2026 Elasticsearch Inc. In-product search infrastructure United States Oct 1, 2026 Estuary Technologies, Inc. Data warehouse & analytics infrastructure United States Oct 1, 2026 Fireworks AI, Inc. AI AI Services United States Oct 7, 2026 FullStory, Inc. Website analytics United States Oct 1, 2026 Google Workspace Google Cloud platform service provider United States Oct 1, 2026 Heroku Application infrastructure support, sales/customer relationship management United States Oct 1, 2026 Merge API, Inc. Data integration solution to help connect to various ATS (Applicant Tracking Systems) and other internal systems United States Oct 1, 2026 Microsoft Corporation AI Azure services, OpenAI United States Oct 1, 2026 Modal Labs, Inc. AI Services United States Oct 7, 2026 Mongo DB, Inc. AI Services United States Oct 7, 2026 OpenAI Group PBC AI AI Services United States Oct 7, 2026 Pylon Cloud-based customer support services United States Oct 1, 2026 RunPod, Inc. AI Services United States Oct 7, 2026 Sentry Error logging for production service United States Oct 1, 2026 Snowflake Data warehouse & analytics infrastructure United States Oct 1, 2026 Stripe Payment processing platform (only applicable to credit card payments) United States Sep 22, 2026 Twilio, Inc. For messaging services - cloud communications platform United States Oct 1, 2026 TypeSafe AI, Inc. AI Services United States Oct 7, 2026 WorkOS User management services United States Oct 3, 2026
Gem's homepage made 374 requests to 33 domains, 18 services controlled by another company, and 1 domain not identified.
Analytics (8): Adobe, Meta, Selo AI, ZoomInfo, LinkedIn, G2.com, Hotjar; usually detected as Analytics: Wingify Advertising (4): Google Cloud, Microsoft, Capterra Inc., Reddit, Inc. Marketing automation (2): GetVector, Inc., Clearbit Cookie compliance (1): OneTrust Other (3): Appointment scheduling: Chili Piper; usually detected as CMS: Sanity; Documentation: TechTarget, Inc. 18 third parties by category: 8 4 2 1 3
Third parties 18 · 276 requests
Sanity sanity.io 34% of the page's requests 128 Google Cloud subprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 4% of the page's requests 16 Microsoft subprocessor Microsoft Advertising 3% of the page's requests 13 OneTrust OneTrust 3% of the page's requests 12 Adobe Adobe Marketo Measure Marketo 2% of the page's requests 9 GetVector, Inc. Vector 2% of the page's requests 6
Meta Facebook Pixel 2.9.438 1% of the page's requests 5 Selo AI Selo AI 1% of the page's requests 5
Wingify visualwebsiteoptimizer.com 1% of the page's requests 5 ZoomInfo Zoominfo 1% of the page's requests 5 Capterra Inc. Capterra <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3 Reddit, Inc. Reddit Ads <1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2 Hotjar Hotjar <1% of the page's requests 2 TechTarget, Inc. TechTarget <1% of the page's requests 2
Clearbit Clearbit <1% of the page's requests 1 Unknown 1 · 1 request
happydance.love
First party 1 · 97 requests
Gem Amazon CloudFront Amazon Web Services HSTS Microsoft Clarity Next.js 16.2.4 Next.js App Router Priority Hints React Sanity Sanity.io Sentry Turbopack Vercel Webpack anime.js core-js 3.32.2 26% of the page's requests 97
11 tracked companies loaded by the homepage are not in Gem's subprocessor list. A website can use a service without it processing customer data.
Certified Certifications as Gem's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: 1 incident (1 major) Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
1 incident in 90 days1 major or critical1 h 1 min typical time to resolve1 h 1 min longest majorIncidents per month 0 2 4 Dec 2025: 3 incidents (2 major, 1 no impact stated) · typical time to resolve 5 days Jan 2026: 1 incident (1 major) · typical time to resolve 11 h 45 min Feb 2026: 4 incidents (1 critical, 1 major, 2 minor) · typical time to resolve 6 h 4 min Mar 2026: 1 incident (1 major) · typical time to resolve 2 h 40 min Apr 2026: 0 incidents May 2026: 1 incident (1 major) · typical time to resolve 11 min Jun 2026: 2 incidents (2 minor) · typical time to resolve 10 days Jul 2026: 0 incidents Aug 2026: 1 incident (1 major) · typical time to resolve 1 h 1 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Gem Web Application 1
As Gem's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 1, 2025 (evidence )
384 reported incidents in the last 30 days, by 18 of the vendors Gem lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Gem was involved.
Date Company Incident Impact Lasted Nov 12, 2026 INC20000347 minor 32 min Nov 12, 2026 MMS Delivery Failures from Twilio to GCI United States minor 3 min Nov 12, 2026 SMS Delivery Failures from Twilio Long Codes to AT&T United States minor ongoing Nov 12, 2026 SMS Delivery Failures from Twilio to Orange Sierra Leone minor ongoing Nov 12, 2026 SMS Delivery Failures From Long Code Numbers to AT&T in the US minor 1 h 19 min Nov 11, 2026 SMS Delivery Delays from Twilio to MTS Kazakhstan minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor ongoing Nov 11, 2026 Unable to start new Workspace Agent runs critical ongoing Nov 11, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor 7 h 23 min Nov 11, 2026 Service Degradation for Kimi K3.1 Pro minor 2 min Nov 11, 2026 Elevated errors affecting logins, sign-ups, and ChatGPT features minor 8 min Nov 11, 2026 US issues feed throwing intermittent errors minor 51 min Nov 11, 2026 Model APIs are down for all models critical 21 min Nov 11, 2026 Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 Slack Integration Connection Issues major 3 h 13 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Service Degradation for GLM 5.3 minor 24 min Nov 11, 2026 Account emails not being delivered major 42 min Nov 11, 2026 Service Degradation for DeepSeek V4.1 Flash 1017 minor 1 h 25 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Elevated errors on Fable 52 and Mythos 52 no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 EU region replay ingestion latency minor 48 min Nov 10, 2026 Some Sandboxes experiencing creation failures minor 23 min
And 359 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
Gem