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Trust Center Start your security review View & download sensitive information Overview Welcome to the Dropbox Sign Trust Center Dropbox Sign includes the Dropbox Sign Standard, Dropbox Sign Premium, Dropbox Sign API Essentials, Dropbox Sign API Standard, and Dropbox Sign API Premium plans. The documents, contracts, and agreements customers sign as a business are some of the most important documents they have. Many of these types of transactions involve a legally binding signature and are critical in a company’s operations. Examples include new employee hiring documents, sales contracts, building leases, partner relationships, vendor agreements, and so much more. These documents often contain sensitive information, so security is a primary concern. With Dropbox Sign Services, which includes Dropbox Sign, Dropbox Forms, and Dropbox Fax, protection of documents and related transactions are the highest priority. We are committed to ensuring the privacy, security, and protection of every document that is signed using Dropbox Sign Services. Use this Trust Center to learn about our privacy and security posture and request access to our documentation. Compliance CCPA eIDAS ESIGN Act EU-US DPF GDPR HIPAA HITECH ISO/IEC 27001 ISO/IEC 27001 SoA ISO/IEC 27018:2019 PCI DSS UETA SOC 2 Type 2 SOC 3 Documents REPORTSDropbox AI Whitepaper REPORTSDropbox Security White Paper REPORTSPentest Report COMPLIANCEHIPAA COMPLIANCEISO/IEC 27001 COMPLIANCEISO/IEC 27001 SoA COMPLIANCEPCI DSS COMPLIANCESOC 2 Type 2 COMPLIANCESOC 3 LEGALCyber Insurance Risk Profile Data Access LevelInternal Impact LevelModerate Critical DependenceYes View more Product Security Audit Trail Authentication Data Security View more Reports Dropbox Security White Paper Pentest Report Dropbox AI Whitepaper Data Security Key Management Data Retention Data Asset Classification View more App Security Bug Bounty Application Security Code Analysis View more Corporate Responsibility Business conduct and ethics Environmental Impact Our Approach View more Legal Subprocessors Indemnification Cyber Insurance View more Data Privacy Cookies Data Breach Notification Data Privacy Overview View more Access Control Password Security Access Log Management Automated Account Management View more Infrastructure Cloud Security Status Monitoring & Reliability Infrastructure Hardening View more Network Security Architecture Security Logging Network Monitoring View more Enterprise Security Enterprise Security Security Program Vulnerability Management View more Trust Center Updates Introducing the Dropbox Safety Center General Dropbox has launched a new Safety Center to provide greater transparency into how we promote a safe user experience across our services. The Safety Center brings together information about our safety policies, reporting mechanisms, and how we respond to harmful or abusive content. It is designed to help users better understand the steps Dropbox takes to maintain a safe environment and how to report concerns when they arise. Visit the Safety Center to learn more: https://safety.dropbox.com/ New Dropbox SOC Reports and ISO Certificates Available Compliance Dropbox’s updated SOC reports for the period of October 1, 2024 through September 30, 2025 are now available for download in the Trust Center. The following reports have been published: Dropbox SOC 1 Dropbox SOC 2 Dropbox SOC 3 Dropbox Sign SOC 2 Dropbox Sign SOC 3 Dropbox DocSend SOC 2 Dropbox DocSend SOC 3 Dropbox Dash SOC 2 Updated ISO certificates for the current certification cycle are also available: Dropbox ISO 27001 Dropbox ISO 27017 Dropbox ISO 27018 Dropbox ISO 27701 Dropbox ISO 22301 Dropbox Sign ISO 27001 Dropbox Sign ISO 27018 Dropbox Dash ISO 27001 For any questions, please contact us through the Trust Center. AI Transparency at Dropbox General Dropbox has launched our new AI Transparency resource. It outlines data flows for Dash features and answers key questions about how Dropbox secures and governs our use of large language models (LLMs). Bug Bounty and Vulnerability Disclosure Program General Dropbox has migrated our Bug Bounty Program to Intigriti. We’ve also launched a Vulnerability Disclosure Program (VDP) giving security researchers a way to report issues that fall outside of our bounty scope or when no reward is expected. While the Bug Bounty program offers compensation for in-scope findings, the VDP supports broader, good-faith disclosures to help us identify and address security issues across Dropbox. Dropbox Dash AI FAQs Update General Dropbox's AI FAQ is now updated. It answers common questions about how Dropbox uses AI in Dash, explains how we build our AI-powered features responsibly, and gives you confidence about how your information is handled. If you need help using this Trust Center, please contact us. Contact support If you think you may have discovered a vulnerability, please send us a note. Report issue