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Nylas Subprocessors Last Updated: 08/28/2026 To support the delivery of our Services, Nylas, Inc. (“Nylas”) (or one of its Affiliates listed below) uses service providers (each, a “Subprocessor”) that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions located at https://www.nylas.com/legal/terms/ or superseding written agreement between Customer and Nylas (the “Agreement”). Third Parties Nylas currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support, notifications and other related services. Prior to engaging any third party Subprocessor, Nylas performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations. Infrastructure Subprocessors Nylas may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services. Subprocessor Subject Matter Purpose Location(s) Amazon Web Services Name, email, IP address Cloud Infrastructure United States, Ireland Google Cloud Platform Name, email, IP address Cloud Infrastructure United States, United Kingdom Nylas Subprocessors Nylas may use the following Subprocessors to provide services. Subprocessor Subject Matter Purpose Applicable Component Location(s) Applicable Entities Anthropic Name, email+ AI model for Nylas MCP server Nylas Dashboard United States Customers Apollo Name, email Lead Generation Nylas Website Dashboard United States Prospects AssemblyAI Name, Meeting Transcripts Speech to Text Transcription Notetaker United States, European Union (EU) Customers Atlassian Pty Ltd Name, email Project Management / Ticket Desk NA* United States, Germany, Ireland, Singapore, and Australia Customers ClickHouse Email, IP address Observability All Nylas Products** United States Customers Cloudflare IP address, email, name+ CDN, Hosting Provider and Web Application Firewall All Nylas Products** United States, Luxembourg Customers Coralogix IP address, email Log Management All Nylas Products** United States, Ireland Customers Cyberhaven Name, email, IP address Security Monitoring NA* United States Customers, Prospects, Suppliers Discourse Name, email Forum Hosting NA* United States Customers Fastly IP address CDN, Web Application Firewall / DDoS Protection All Nylas Products** United States, EU Customers Fivetran Name, email Data Management All Nylas Products** United States (US), Canada, European Union (EU), United Kingdom (UK), and Asia-Pacific (APAC) regions Customers Gong.io Name, email, video Communications NA* United States Customers, Prospects Google Name, email, IP address API All Nylas products** United States, United Kingdom Customers Google Name, email Communications and Documentation NA* United States Customers, Prospects, Suppliers Google Gemini Name, email Product Enhancement & Productivity Nylas Notetaker and Internal Use United States Customers, Prospects, Suppliers Gravitational (Teleport) Name, email, IP address Access Management All Nylas products** United States Customers Inkeep Name, email, phone number, address, IP address Chatbot Assistant All Nylas Products** United States Customers Hubspot Name, email Communications NA* United States, Germany Customers, Prospects Ketch Cookies, consent Cookie Consent Management Nylas Website, Dashboard United States Customers, Prospects, Website Visitors Kickbox Email Email Verification Nylas Website United States Customers, Prospects Looker IP address Business Intelligence All Nylas Products** United States Customers MadKudu Name, Email Sales Enablement Nylas Website, Dashboard United States Prospects, Customers, Website Visitors Mailgun Email Communications Scheduler United States Customers Microsoft Name, email, IP address API All Nylas Products** United States, Ireland Customers OpenAI Name, email, IP Productivity Internal Use United States Customers, Prospects, Suppliers Orca Security Email address, IP address Security Monitoring All Nylas Products** United States Customers Ordway Name, email, billing address, IP address Billing & Subscription Management Nylas Dashboard (paid customers) United States Customers PandaDoc Name, email Electronic Document Signing NA* United States Customers PostHog Name, email, IP address Analytics Nylas Website, Dashboard United States Customers, Prospects Recurly Inc. Name, email, Billing Address, IP address Billing Nylas Dashboard (paid customers) United States, Belgium, Germany Customers Rootly, Inc. Name, email, IP address Incident Management All Nylas Products** United States Customers Slack Name, email Communication & Collaboration NA* United States Customers, Prospects, Suppliers Spekit Name, email Sales Enablement NA* United States Customers, Prospects Stripe Name, email, Billing Address, IP address Payment Processor Dashboard United States Customers Temporal Email Workflow Orchestration NA* United States Customers Tropic Name, email Procurement NA* United States Suppliers Twilio Segment Name, email Customer Data Platform Nylas Website, Dashboard United States Customers, Prospects Vercel Name, email, Organization Name, Billing Address, IP address Hosting Provider Nylas Dashboard Global Customers Vitally Name, email Customer Data Platform NA* United States, EU Customers Whistic Name, email Vendor Management & Trust Center NA* United States Customers, Prospects, Suppliers Woopra Name, email, IP address Analytics Dashboard France, Germany Customers Zendesk Name, email, IP address Customer Support NA* United States, EU Customers Zoom Name, email Webinars NA* United States, EU Customer, Prospects, Webinar Attendees *Used to provide Nylas Services **All Nylas Products include Dashboard, all Nylas APIs and Scheduler +Depends on the custom parameters passed by the customer / user Updates As our business grows and evolves, the Subprocessors we engage may also change, and if we do, we will post any changes on this page as well as our Status page. If you are an existing Nylas Customer and need to be notified when additional Subprocessors are used to provide Nylas Services, you can subscribe to updates at https://status.nylas.com/ by subscribing to just the “Subprocessor Change Notification” component.