nylas

nylas.com

nylas declares 44 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 33 tracked vendors name nylas as a subprocessor, including Vonage, Apollo and ChartMogul.

Subprocessors CSV of nylas's subprocessors · Atom feed of nylas's subprocessors DORA draft CSV of nylas's subprocessors as declared by nylas what's this? · 

44 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud InfrastructureUnited States; Ireland
Anthropic AIAI model for Nylas MCP serverUnited States
Apollo Lead GenerationUnited States
AssemblyAI AISpeech to Text TranscriptionUnited States, European Union (EU)
Atlassian Pty Ltd Project Management / Ticket DeskUnited States, Germany, Ireland, Singapore, and Australia
ClickHouse ObservabilityUnited States
Cloudflare CDN, Hosting Provider and Web Application FirewallUnited States; Luxembourg
Coralogix Log ManagementUnited States; Ireland
Cyberhaven Security MonitoringUnited States
Discourse Forum HostingUnited States
Fastly CDN, Web Application Firewall / DDoS ProtectionUnited States; EU
Fivetran Data ManagementUnited States (US), Canada, European Union (EU), United Kingdom (UK), and Asia-Pacific (APAC) regions
Gong.io CommunicationsUnited States
Google API; Communications and DocumentationUnited States; United States; United Kingdom
Google Cloud Platform Cloud InfrastructureUnited States; United Kingdom
Google Gemini AIProduct Enhancement & ProductivityUnited States
Gravitational (Teleport) Access ManagementUnited States
Hubspot CommunicationsUnited States; Germany
Inkeep Chatbot AssistantUnited States
Ketch Cookie Consent ManagementUnited States
Kickbox Email VerificationUnited States
Looker Business IntelligenceUnited States
MadKudu Sales EnablementUnited States
Mailgun CommunicationsUnited States
Microsoft APIUnited States; Ireland
OpenAI AIProductivityUnited States
Orca Security Security MonitoringUnited States
Ordway Billing & Subscription ManagementUnited States
PandaDoc Electronic Document SigningUnited States
PostHog AnalyticsUnited States
Recurly Inc. BillingUnited States; Belgium; Germany
Rootly, Inc. Incident ManagementUnited States
Slack Communication & CollaborationUnited States
Spekit Sales EnablementUnited States
Stripe Payment ProcessorUnited States
Temporal Workflow OrchestrationUnited States
Tropic ProcurementUnited States
Twilio Segment Customer Data PlatformUnited States
Vercel Hosting ProviderGlobal
Vitally Customer Data PlatformUnited States; EU
Whistic Vendor Management & Trust CenterUnited States
Woopra AnalyticsFrance; Germany
Zendesk Customer SupportUnited States; EU
Zoom WebinarsUnited States; EU

Web TechnologiesCSV of nylas's web technologies · Atom feed of nylas's web technologies

nylas's homepage made 207 requests to 32 domains, and 15 services controlled by another company.

Advertising (5): Google Cloud, Microsoft, N.Rich, OpenAI, Reddit, Inc.Analytics (5): HubSpot, Crazy Egg, LinkedIn, Meta, CloudflareMarketing automation (1): ApolloCookie compliance (1): KetchOther (3): reviewed as CMS: WordPress.org; Email: LiveIntent; reviewed as Wikis: Wikimedia Foundation

15 third parties by category: Advertising 5Analytics 5Marketing automation 1Cookie compliance 1Other 3

Third parties 15 · 89 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 16% of the page's requests 33
HubSpotsubprocessor HubSpot HubSpot Analytics 4% of the page's requests 9
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 9
Ketch Ketch 3% of the page's requests 7
Crazy Egg Crazy Egg 2% of the page's requests 4
LiveIntent LiveIntent 2% of the page's requests 4
N.Rich N.Rich 2% of the page's requests 4
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 2% of the page's requests 4
Apollosubprocessor Apollo.io 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Meta Facebook Pixel 2.9.435 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 1
Wikimedia Foundation wikimedia.org <1% of the page's requests 1
WordPress.org w.org <1% of the page's requests 1
First party 1 · 118 requests
nylas AOS Cloudflare Elementor 4.3.6 Elementor Cloud Google Font API HSTS HTTP/3 Highlight.js Microsoft Clarity MySQL Open Graph PHP Prism 1.29.0 Redux Framework 4.5.17 Slick Twitter Emoji (Twemoji) WordPress 7.1.4 Yoast SEO 28.8 core-js 3.38.0 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 web-vitals 57% of the page's requests 118

3 tracked companies loaded by the homepage are not in nylas's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (33)CSV of the companies listing nylas · Atom feed of the companies listing nylas

33 companies
  • Amplemarket amplemarket.com Engineering; User and company identification and GMail/Outlook/IMAP mailbox access
  • Apollo apollo.io
  • Beamery beamery.com Switched on at election of Customer. Enables the authentication layer for synchronization of calendar events and emails to Beamery.
  • Bullhorn bullhorn.com Calendar / meeting integration
  • ChartMogul chartmogul.com We use Nylas’ Email API to allow Users to connect their email accounts to the ChartMogul platform, and thereby display messages, with threads and attachments, and send emails via the ChartMogul platform.
  • Clarify clarify.ai Integrations
  • ClickUp™ clickup.com Email, calendar, and contact integrations
  • Double doublehq.com Email, calendar, and contact integrations
  • Eptura eptura.com Calendar service provider
  • EverTrue evertrue.com Email / Calendar Integration Service
  • GiveCampus givecampus.com Email and calendar sync and integration
  • Great Question greatquestion.com Email and calendar integration (Gmail, Microsoft); Powers the Google and Microsoft email and calendar integrations. Processes candidate names, email addresses and message content, and holds OAuth tokens for connected accounts while the integration is active.
  • Hibob hibob.com
  • JobAdder jobadder.com API platform/Email Sync for customers with work Gmail accounts only
  • Leapsome leapsome.com Email integration connector for the Recruiting module; connection of customer user mailboxes via OAuth, retrieval and sending of candidate-related email, delivery of change notifications and, where enabled by the Controller, open and click tracking
  • Meridian AI meridian-ai.com Email and calendar sync; Syncs users' email, calendar, and contacts with Meridian. Customer data processed: email messages, calendar events, and contacts.
  • Mindtickle mindtickle.com Email accounts integration & message delivery
  • Neostella neostella.com Email, calendar, and contacts APIs
  • Recruit CRM recruitcrm.io Connect and sync mail, calendar, and contact data from any email service provider.
  • Relevize relevize.com Connecting to users’ Google Workspace/Office 365 for email/calendar.
  • revenue.io revenue.io Email and Calendar Integration Provider
  • Showpad showpad.com Calendar integration
  • Superchat superchat.com Nylas provides a single email API. Nylas is a sub processor only if a client's email channels are connected to Superchat.
  • Tesorio tesorio.com Email Processing
  • Textkernel textkernel.com Calendar / meeting integration
  • Trengo trengo.com Forwarding Email Channel Receiving
  • TrueVault truevault.com Email Service
  • User Interviews userinterviews.com Manages calendar syncing between UI’s platform and third-party calendar providers
  • UserTesting usertesting.com Calendar syncing between the platform and third-party calendar providers
  • Vendelux vendelux.com Calendar Integration
  • Vonage vonage.com Processes emails by acting as a unified API layer that connects to various email providers (Gmail, Outlook, etc.), enabling secure email sending, receiving, and syncing for applications.
  • WeTravel wetravel.com Mailbox access service.
  • WorkSpan workspan.com Cloud-based Integration Services

Service statusCSV of nylas's status page incidents · Atom feed of nylas's status page incidents

Aug 14: 1 incident (1 minor)Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 major)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 minor)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 minor)Sep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: 1 incident (1 no impact stated)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 2 major or critical
  • 6 h 9 min typical time to resolve
  • 13 days longest major
BeganIncidentImpactLasted
Small number of API Calls returning 400 JSON input errors for Miscrosoft...critical13 days
[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentialsno impact stated4 days
[US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accountsminor2 h 27 min
[US/EU] IMAP v3 - Message Retrieval and Webhook Degradationminor6 h 9 min
[US] Notetaker - Microsoft Teams - Degraded Join Ratesminor3 h 12 min
[US/EU] Elevated Errors for Microsoft Message Send, Draft, and Read Operationsminor15 h 50 min
[US/EU] Delayed or Missing Webhooks Across Providersmajor5 h 23 min
[US/EU] Elevated Errors for Attachments API Requests on Microsoft Exchange (EWS) Grantsminor3 h 5 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 14 h 23 min Feb 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 4 h 40 min Mar 2026: 0 incidents Apr 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 1 h May 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 1 h 22 min Jun 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 25 min Jul 2026: 4 incidents (1 critical, 1 major, 1 minor, 1 no impact stated) · typical time to resolve 4 h 31 min Aug 2026: 5 incidents (1 major, 4 minor) · typical time to resolve 3 h 52 min Sep 2026: 3 incidents (3 minor) · typical time to resolve 3 h 12 min Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 4 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
API v32
IMAP v32
Microsoft 3652
Other Email Server Hosting Providers2
Webhooks v32
Notetaker1

As nylas's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by nylas's subprocessorsCSV of incidents reported by vendors nylas lists · Atom feed of incidents reported by vendors nylas lists

281 reported incidents in the last 30 days, by 14 of the vendors nylas lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that nylas was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
SegmentVoice Call Failures in JP1 minorongoing
SegmentOn Call Engineers are Investigating no impact statedongoing
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minorongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
CoralogixLog threshold alerts not evaluating on EU2 region no impact stated10 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min

And 256 more. All of them: CSV · Who is around them.

ChangesCSV of nylas's changes · Atom feed of nylas's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for nylas's site

nylas transparency rating

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