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Cloud Services Genetec Cloudrunner™ Last updated: May 8, 2026 Deployment environment: United States Government Cloud Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States Genetec Clearance™ Last updated: May 8, 2026 Deployment environment: Canada Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Canada MongoDB Inc. cloud services for data storage Canada Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: Australia Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Australia MongoDB Inc. cloud services for data storage Australia Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: Europe Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Netherlands, Ireland MongoDB Inc. cloud services for data storage Netherlands, Ireland Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: United Kingdom Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United Kingdom MongoDB Inc. cloud services for data storage United Kingdom Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: United States Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States MongoDB Inc. cloud services for data storage United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: United States Government Cloud Subprocessor Purpose Data Location Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States MongoDB Inc. cloud services for data storage United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Genetec ClearID™ Last updated: May 8, 2026 Deployment environment: Canada Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elasticsearch B.V. cloud services for data storage Canada Mailgun email service provider, provides scalable API (Application Programming Interface) used to send email notifications to end users United States Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Canada Mixpanel Product analytics and usage metrics service Netherlands MongoDB Inc. cloud services for data storage Canada Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Twilio Inc. communications (SMS) technology provider United States Deployment environment: Australia Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) Catamorphic Co. (LaunchDarkly) United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elasticsearch B.V. cloud services for data storage Australia Mailgun email service provider, provides scalable API (Application Programming Interface) used to send email notifications to end users United States Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Australia Mixpanel Product analytics and usage metrics service United States MongoDB Inc. cloud services for data storage Australia Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Twilio Inc. communications (SMS) technology provider United States Deployment environment: Europe Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elasticsearch B.V. cloud services for data storage Netherlands, Ireland Mailgun email service provider, provides scalable API (Application Programming Interface) used to send email notifications to end users Germany Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Netherlands, Ireland Mixpanel Product analytics and usage metrics service Netherlands MongoDB Inc. cloud services for data storage Netherlands, Ireland Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Twilio Inc. communications (SMS) technology provider United States Deployment environment: United Kingdom Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elasticsearch B.V. cloud services for data storage United States Mailgun email service provider, provides scalable API (Application Programming Interface) used to send email notifications to end users United States Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States, Canada, Netherlands, Ireland, Australia, Hong Kong, Singapore Mixpanel Product analytics and usage metrics service Netherlands MongoDB Inc. cloud services for data storage United States Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Twilio Inc. communications (SMS) technology provider United States Deployment environment: United States Subprocessor Purpose Data Location Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elasticsearch B.V. cloud services for data storage United States Mailgun email service provider, provides scalable API (Application Programming Interface) used to send email notifications to end users United States Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States, Canada, Netherlands, Ireland, Australia, Hong Kong, Singapore Mixpanel Product analytics and usage metrics service Netherlands MongoDB Inc. cloud services for data storage United States Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Twilio Inc. communications (SMS) technology provider United States Genetec™ Security Center SaaS (Cloud Service) Last updated: May 8, 2026 Deployment environment: Canada Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States Axis Communications AB Provides device managements services for Axis units Ireland Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. Email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users Canada Elasticsearch B.V. Cloud services for data storage Canada Google LLC (Firebase) Mobile login and metrics tracking service data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Metered WebRTC STUN & TURN service (video redirection) Automatically connects the users to the servers nearest to their location ensuring the lowest latency possible. Refer to https://www.metered.ca/docs/turnserver-guides/turnserver-regions/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s suite of cloud computing platforms such as Azure, Azure Storage and Blob Storage, Azure Table and Table Storage, Azure Events Hub, Azure Service Bus, Azure OpenAI, and Microsoft Application provide a range of cloud services, including data hosting, data analytics, and data storage Canada Mixpanels Product analytics and usage metrics service Netherlands MongoDB Inc. Data storage Canada Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Twilio Inc. communications (SMS) technology provider United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: Australia Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States Axis Communications AB Provides device managements services for Axis units Ireland Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. Email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users Canada Elasticsearch B.V. Cloud services for data storage Australia Google LLC (Firebase) Mobile login and metrics tracking service data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Metered WebRTC STUN & TURN service (video redirection) Automatically connects the users to the servers nearest to their location ensuring the lowest latency possible. Refer to https://www.metered.ca/docs/turnserver-guides/turnserver-regions/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s suite of cloud computing platforms such as Azure, Azure Storage and Blob Storage, Azure Table and Table Storage, Azure Events Hub, Azure Service Bus, Azure OpenAI, and Microsoft Application provide a range of cloud services, including data hosting, data analytics, and data storage Australia Mixpanels Product analytics and usage metrics service Netherlands MongoDB Inc. Data storage Australia Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Twilio Inc. communications (SMS) technology provider United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: Europe Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States Axis Communications AB Provides device managements services for Axis units Ireland Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. Email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users Canada Elasticsearch B.V. Cloud services for data storage Europe Google LLC (Firebase) Mobile login and metrics tracking service data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Metered WebRTC STUN & TURN service (video redirection) Automatically connects the users to the servers nearest to their location ensuring the lowest latency possible. Refer to https://www.metered.ca/docs/turnserver-guides/turnserver-regions/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s suite of cloud computing platforms such as Azure, Azure Storage and Blob Storage, Azure Table and Table Storage, Azure Events Hub, Azure Service Bus, Azure OpenAI, and Microsoft Application provide a range of cloud services, including data hosting, data analytics, and data storage Europe Mixpanels Product analytics and usage metrics service Netherlands MongoDB Inc. Data storage Europe Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Twilio Inc. communications (SMS) technology provider United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: United Kingdom Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States Axis Communications AB Provides device managements services for Axis units Ireland Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. Email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users Canada Elasticsearch B.V. Cloud services for data storage Europe Google LLC (Firebase) Mobile login and metrics tracking service data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Metered WebRTC STUN & TURN service (video redirection) Automatically connects the users to the servers nearest to their location ensuring the lowest latency possible. Refer to https://www.metered.ca/docs/turnserver-guides/turnserver-regions/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s suite of cloud computing platforms such as Azure, Azure Storage and Blob Storage, Azure Table and Table Storage, Azure Events Hub, Azure Service Bus, Azure OpenAI, and Microsoft Application provide a range of cloud services, including data hosting, data analytics, and data storage Europe Mixpanels Product analytics and usage metrics service Netherlands MongoDB Inc. Data storage Europe Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Twilio Inc. communications (SMS) technology provider United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Deployment environment: United States Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States Axis Communications AB Provides device managements services for Axis units Ireland Catamorphic Co. (LaunchDarkly) feature management service used to enable/disable product functionality United States Cloudflare, Inc. content distribution, security, abuse prevention for web traffic data traffic is automatically routed to the nearest Cloudflare data center based on customer location. Refer to www.cloudflare.com/network for the list of available datacenter locations. Elastic Email Inc. Email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users Canada Elasticsearch B.V. Cloud services for data storage United States Google LLC (Firebase) Mobile login and metrics tracking service data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Metered WebRTC STUN & TURN service (video redirection) Automatically connects the users to the servers nearest to their location ensuring the lowest latency possible. Refer to https://www.metered.ca/docs/turnserver-guides/turnserver-regions/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s suite of cloud computing platforms such as Azure, Azure Storage and Blob Storage, Azure Table and Table Storage, Azure Events Hub, Azure Service Bus, Azure OpenAI, and Microsoft Application provide a range of cloud services, including data hosting, data analytics, and data storage United States Mixpanels Product analytics and usage metrics service Netherlands MongoDB Inc. Data storage United States Product Fruits communicate product updates, guides users through the product and promote engagement by allowing feedback from customers Ireland Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Twilio Inc. communications (SMS) technology provider United States Twilio Inc. (SendGrid) email service provider, provides scalable Application Programming Interface (API) used to send email notifications to end users United States Genetec™ Security Center (Hosted) Last updated: May 2, 2023 Deployment environment: Canada Subprocessor Purpose Data Location Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications France, United States, Canada Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Canada Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Deployment environment: APAC Subprocessor Purpose Data Location Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications France, United States, Canada Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Australia, Hong Kong, India, Japan, Singapore, South Korea Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Deployment environment: Europe Subprocessor Purpose Data Location Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications France, United States, Canada Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage France, Ireland, Netherlands, United Kingdom Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Deployment environment: United States Subprocessor Purpose Data Location Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications France, United States, Canada Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Deployment environment: United States Government Cloud Subprocessor Purpose Data Location Elastic Email Inc. email service provider, provides scalable Application Programming Interface (API) used to send email notifications France, United States, Canada Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States Splunk Inc. Splunk is used for monitoring and to gather infrastructure status data. It indexes and correlates information. It allows us to generate alerts and reports Canada Stratocast™ Last updated: May 2, 2023 Deployment environment: Global Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Deployment environment: Canada Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage Canada Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Canada Deployment environment: Asia Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage Japan Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Japan Deployment environment: Australia Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage Australia Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Australia Deployment environment: Europe Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage Netherlands, Ireland Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Netherlands, Ireland Sand Dune Mail Ltd (SMTP2GO) email service provider Netherlands Deployment environment: South America Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage Brazil Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage Brazil Deployment environment: United States Subprocessor Purpose Data Location Atlassian, Inc. Provides product status reports via email, SMS or RSS feed (status page) United States, Germany, Ireland, Singapore, Australia Elasticsearch B.V. cloud services for data storage United States Google LLC (Firebase) provides mobile push notifications data traffic is automatically routed to the nearest Google data center based on customer location. Refer to www.google.com/about/datacenters/locations/ for the list of available datacenter locations. Microsoft Corporation Microsoft’s Azure cloud computing platform provides a range of cloud services, including data hosting, data analytics, and data storage United States Sand Dune Mail Ltd (SMTP2GO) email service provider United States Other services and functions Professional services Last updated: July 23, 2024 Subprocessor Purpose Data Location Microsoft Corporation cloud storage, productivity and business relationship tools United States, Canada Support Last updated: May 2, 2023 Subprocessor Purpose Data Location BeyondTrust Corporation provides remote access (screen sharing) services used by our support teams United States Five9, Inc. provides telephony services used by our support teams United States Microsoft Corporation cloud storage, productivity and business relationship tools United States, Canada Parker Software Inc. (WhosOn) provides chat services used by our support teams United States TeamViewer US, Inc. provides remote access (screen sharing) services used by our support teams Germany, Austria Technical training services and documentation Last updated: June 17, 2024 Subprocessor Purpose Data Location Docebo S.p.A. learning management solution United States, Canada, United Kingdom, Ireland, Germany, Australia Fluid Topics content delivery platform that hosts the TechDoc Hub and Genetec Developer sites. United States Microsoft Corporation cloud storage, productivity and business relationship tools United States, Canada Genetec group entities Last updated: May 8, 2026 Affiliates Location Genetec Inc. Canada Genetec (USA) Inc. United States Genetec Australia Pty Ltd Australia Genetec Austria GmbH Austria Q2C NV Belgium Genetec Do Brasil Informatica Ltda Brazil Genetec Chile SpA Chile Genetec Colombia S.A.S. Colombia Genetec Europe SARL France Genetec Deutschland GmbH Germany Genetec Technology India Private Limited India Genetec Italia SRL Italy Genetec Japan KK Japan Genetec Innovación S.A. de C.V. Mexico Genetec Nederland B.V. The Netherlands Genetec Polska sp. z o.o Poland Genetec Asia Pacific Pte. Ltd. Singapore Genetec Yazilim AS Turkey Genetec UK Limited United Kingdom This document is regularly updated per the dates indicated above and is subject to change. The last version is available at https://www.genetec.com/legal/subprocessors. We invite you to subscribe to the legal notifications in our Email Subscription Center to, among other things, be notified of any major changes to this document.