Third Party Index

Snapshot 19804

Document
Subprocessor list
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https://www.ixopay.com/legal/subprocessors
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IXOPAY Subprocessors
Last Updated: 17 Jun 2026
IXOPAY uses selected Subprocessors to support the provision of our Products. Some of these Subprocessors are IXOPAY Group Affiliates and some are third parties.
IXOPAY uses the following third-party entities as Subprocessors for the activities listed below:
Authorized Subprocessor
IXOPAY Product (Context) as referred to in Billable Operations Annex
Purpose of Subprocessing
Subprocessor Location
Amazon Web Services EMEA SARL
AI Payments Intelligence
Provision of cloud infrastructure, hosting, and data storage services
Frankfurt, Germany
Cybersource Corporation (a Visa solution)
Network Tokenization
Provision of network tokenization services to update or replace credit card information using issuer token systems
United States
Cloudflare, Inc.
All IXOPAY Products except AI Payments Intelligence
Static and dynamic content delivery and caching, DNS and built-in unmetered DDoS protection, limited to provision of bi-directional connectivity for publicly available IXOPAY services in conjunction with DDoS mitigation for IXOPAY infrastructure
United States. Cloudflare operates via their Global Anycast Network as set forth here: https://www.cloudflare.com/network/
Datadog France SAS
AI Payments Intelligence
Platform telemetry and observability services for customer-facing dashboards
France
Microsoft Corporation
All IXOPAY Products except (i) AI Payments Intelligence, and (ii) Fraud Services
Secure hosting services (Microsoft Azure) used for infrastructure and data processing including storage
United States / EEA
Mastercard Europe SA
3-D Secure
Authentication and fraud detection via 3-D Secure protocol
Belgium
Mastercard Inc.
3-D Secure
Authentication and fraud detection via 3-D Secure protocol
United States
Netcetera AG
(i) Click to Pay & (ii) 3-D Secure via Payment Orchestration Platform
(i) E-commerce checkout technology (ii) Authentication and fraud detection via 3-D Secure protocol
Switzerland
Okta, Inc. (Auth0)
Payment Orchestration Platform
Identity and access management and related services, including authentication, login, logout, and monitoring functions to enable secure login and user access management
United States
Salesforce, Inc. (Salesforce Service Cloud)
All IXOPAY Products
Customer support case management services
United States
Twilio, Inc. (SendGrid)
Payment Orchestration Platform
Provision of Transactional Email services, including automated system notifications, alerts, and authentication-related communications
United States
Snowflake Inc.
AI Payments Intelligence
Data warehousing services, including the storage of transaction data and technical metadata received from Payment Service Providers
United States
Synechron, Inc.
Payment Orchestration Platform
Provision of software development, technical support, and managed operational services
United States
Visa Inc.
Primary Account Reference
Payment Account Reference Inquiry
United States
IXOPAY Group Affiliates act as Subprocessors depending on the Product(s) ordered and the IXOPAY contracting entity. The table below identifies the IXOPAY Group Affiliate that operates the relevant Product and acts as Subprocessor where it is not the IXOPAY contracting entity.
IXOPAY Group Company
IXOPAY Product as referred to in Billable Operations Annex
Purpose of Subprocessing
Location
IXOPAY, Inc.
Standalone Payment Modules
Primary operation of the relevant Product; related support, software development, and professional services
United States
IXOPAY GmbH
Payment Orchestration; Post Processing; Payment Orchestration Add-On Modules
Primary operation of the relevant Product; related support, software development, and professional services
Austria
Congrify Payment Intelligence GmbH
AI Payments Intelligence
Primary operation of AI Payments Intelligence; centralized risk and performance monitoring for providing transactional and performance reporting insights and anomaly detection for Payment Orchestration Platform, as well as Universal and Network Tokenization Products; related support and software development services
Germany
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