Third Party Index

IXOPAY

ixopay.com

Subprocessors

15 third parties, 1 affiliate. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Provision of cloud infrastructure, hosting, and data storage servicesFrankfurt, Germany
Cloudflare, Inc. Static and dynamic content delivery and caching, DNS and built-in unmetered DDoS protection, limited to provision of bi-directional connectivity for publicly available IXOPAY services in conjunction with DDoS mitigation for IXOPAY infrastructureUnited States. Cloudflare operates via their Global Anycast Network as set forth here: https://www.cloudflare.com/network/
Congrify Payment Intelligence GmbH Primary operation of AI Payments Intelligence; centralized risk and performance monitoring for providing transactional and performance reporting insights and anomaly detection for Payment Orchestration Platform, as well as Universal and Network Tokenization Products; related support and software development servicesGermany
Cybersource Corporation (a Visa solution) Provision of network tokenization services to update or replace credit card information using issuer token systemsUnited States
Datadog France SAS Platform telemetry and observability services for customer-facing dashboardsFrance
Mastercard Inc. Authentication and fraud detection via 3-D Secure protocolUnited States
Mastercard Europe SA Authentication and fraud detection via 3-D Secure protocolBelgium
Microsoft Corporation Secure hosting services (Microsoft Azure) used for infrastructure and data processing including storageUnited States / EEA
Netcetera AG (i) E-commerce checkout technology (ii) Authentication and fraud detection via 3-D Secure protocolSwitzerland
Okta, Inc. (Auth0) Identity and access management and related services, including authentication, login, logout, and monitoring functions to enable secure login and user access managementUnited States
Salesforce, Inc. (Salesforce Service Cloud) Customer support case management servicesUnited States
Snowflake Inc. Data warehousing services, including the storage of transaction data and technical metadata received from Payment Service ProvidersUnited States
Synechron, Inc. Provision of software development, technical support, and managed operational servicesUnited States
Twilio, Inc. (SendGrid) Provision of Transactional Email services, including automated system notifications, alerts, and authentication-related communicationsUnited States
Visa Inc. Payment Account Reference InquiryUnited States
IXOPAY affiliates (1)
NamePurposeLocationListed since
IXOPAY, Inc. Primary operation of the relevant Product; related support, software development, and professional servicesAustria; United States

Service status

Jul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: before our history of this status pageJul 22: before our history of this status pageJul 23: before our history of this status pageJul 24: before our history of this status pageJul 25: before our history of this status pageJul 26: before our history of this status pageJul 27: before our history of this status pageJul 28: before our history of this status pageJul 29: before our history of this status pageJul 30: before our history of this status pageJul 31: before our history of this status pageAug 1: before our history of this status pageAug 2: before our history of this status pageAug 3: before our history of this status pageAug 4: before our history of this status pageAug 5: before our history of this status pageAug 6: 1 incident (1 major)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: 1 incident (1 no impact stated)Sep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 no impact stated)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 4 incidents in 54 days
  • 2 major or critical
  • 24 h 6 min typical time to resolve
  • 24 h 6 min longest major
BeganIncidentImpactLasted
Script Monitor "Get Started" Page Not Loadingno impact stated—
Support portal and ticketing intermittently unavailable — third-party service disruptionmajor24 h 6 min
Brief Service Interruptionno impact stated—
TokenEx APIv2 Issuesmajor53 min

Incidents per month

0 2 4 Jul 2026: 0 incidents · before our history of this status page Aug 2026: 1 incident (1 major) · partial: our history begins Aug 6 · typical time to resolve 53 min Sep 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 24 h 6 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
API v21
IXOPAY Customer Experience Portal1

As IXOPAY's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for IXOPAY's site

IXOPAY transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/ixopay"><img src="https://thirdpartyindex.com/badge/ixopay.svg" alt="IXOPAY transparency rating on Third Party Index" height="20"></a>
[![IXOPAY transparency rating on Third Party Index](https://thirdpartyindex.com/badge/ixopay.svg)](https://thirdpartyindex.com/vendors/ixopay)