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Skip to navigationSkip to main content Humanforce Holdings Pty Ltd [email protected] Privacy PolicyOpens in new tab Filter by At Humanforce, your trust is our top priority. We understand the significance of data security in today's digital landscape and are dedicated to safeguarding your data with the utmost care. Our commitment to security is unwavering, and we employ comprehensive systems and protocols to ensure the protection of the information you entrust to us. That commitment runs across the Humanforce platform and every solution built on it: Workforce Management (WFM): AI-powered rostering, time tracking and leave management, with award interpretation built in. HR: digital onboarding, employee records, performance management and compliance for frontline and deskless teams. Learning: automated enrolment, live compliance visibility and learning records connected to HR. Talent: intelligent job advertising, applicant tracking and candidate management for high volume frontline recruitment. Payroll: award interpretation, Single Touch Payroll and direct rostering integration. Benefits: earned wage access, perks, recognition and wellbeing. AI & Analytics: demand forecasting, workforce analytics, people insights and AI-powered recommendations. Humanforce Connect: compliant costed demand and governed fulfilment across internal and external workforce pools. These solutions handle some of the most sensitive information an employer holds: identity details, pay and banking data, and the day to day working records of your people. The controls described in this Trust Centre are applied consistently across the platform, whichever combination of Humanforce solutions you use. Humanforce maintains ISO/IEC 27001:2022 certification and reports annually under SOC 2 Type II. Our certificates, reports and the current certified scope are published in this Trust Centre, and we keep them current as the platform grows. Our platform has grown, and our certifications are growing with it. Learning, Payroll, AI & Analytics and Humanforce Connect (including ShiftMatch and Emprevo) are being brought into the scope of our ISO/IEC 27001 certification and our SOC 2 Type II reporting. That work is underway now, and the extended scope will be reflected in our next recertification audit in the first quarter of 2027. These solutions are already built and operated under the same security programme, engineering standards and controls that apply across the rest of the Humanforce platform. Within this Trust Centre, you'll find detailed insights into our data security practices and the robust procedures we've established. We aim to offer transparency about our security measures and to reinforce the confidence you place in Humanforce. Compliance SOC 2 Type II ISO 27001:2022 GDPR Resources View all Compliance ISO 27001 Certificate (WFM, HR, Talent & Benefits) ISO 27018 Certificate - LiveHire SOC 2 Bridge Letter 2025 SOC2 Type II Report - WFM, HR, Talent & Benefits View 1 more Policies Access Control Policy (EN) Asset Management Policy (EN) Business Continuity and Disaster Recovery Plan (EN) Cryptography Policy (EN) View 8 more Penetration Testing HackerOne Proof Of Compliance Penetration Test LiveHire Miscellaneous CoC - Cyber Cover CoC - Cyber and Data insurance - UK CoC - Employers’ Liability Insurance - UK CoC - Professional Indemnity UK View 11 more Controls View all Infrastructure security Encryption key access restricted Unique account authentication enforced Production application access restricted View 14 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Employee background checks performed View 6 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 28 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all Amazon Web Services • Cloud provider Australia, Ireland, USA Processing Purpose: Hosting and storage of employee data within the Humanforce system Type of Data: All PII Data Processing duration: For the duration of the agreement, unless otherwise mutually agreed. Modules Applicable: WFM, HR, Talent, Benefits. Microsoft Office 365 • Document management Austalia Processing Purpose: Email and Communication Type of Data: No personal data, customer correspondence and metadata only. Processing duration: For the duration of the agreement, unless otherwise mutually agreed. Modules Applicable: WFM, HR, Talent, Benefits. Atlassian Cloud • Collaboration Australia Processing Purpose: Team collaboration and ticketing Type of Data: No personal data, internal correspondence and metadata only. Processing duration: For the duration of the agreement, unless otherwise mutually agreed. Modules Applicable: WFM, HR, Talent, Benefits. Slack • Collaboration Australia Processing Purpose: Collaboration Type of Data: No personal data, internal correspondence and metadata only. Processing duration: For the duration of the agreement, unless otherwise mutually agreed. Modules Applicable: WFM, HR, Talent, Benefits. FAQ View all Updates View all Privacy Sub-processor changes published at the Humanforce Trust Centre Published September 9, 2026 Any changes or updates to our sub-processors will be published here at the Humanforce Trust Centre. This includes new sub-processors being added, changes to an existing sub-processor, and any sub-processors we stop using. Customers and prospective customers can subscribe to Trust Centre updates to be notified when a change is published. Compliance Our platform has grown, and our certifications are growing with it. Published July 15, 2026 Our platform has grown, and our certifications are growing with it. Learning, Payroll, AI & Analytics and Humanforce Connect (including ShiftMatch and Emprevo) are being brought into the scope of our ISO/IEC 27001 certification and our SOC 2 Type II reporting. That work is underway now, and the extended scope will be reflected in our next recertification audit in the first quarter of 2027. These solutions are already built and operated under the same security programme, engineering standards and controls that apply across the rest of the Humanforce platform.