Third Party Index

Humanforce

humanforce.com

Subprocessors

35 third parties, 1 affiliate. CSVof Humanforce's subprocessors · Atom

NamePurposeLocationListed since
Amazon Web Services - **Processing Purpose**: Hosting and storage of employee data within the Humanforce system - **Type of Data**: All PII Data - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Cloud providerAustralia, Ireland, USA
Amplitude - **Processing Purpose**: Product analytics - **Type of Data**: Digital adoption and engagement data (user activities within the product), de-identified. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Data analyticsUSA
Asana - **Processing Purpose**: Customer Implementation project management tool - **Type of Data**: Shared access with the customer during implementation. It is not generally used for sharing personal data but occasionally incidentally shared by customers themselves. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; CollaborationUSA
Atlassian Cloud - **Processing Purpose**: Team collaboration and ticketing - **Type of Data**: No personal data, internal correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; CollaborationAustralia
Brain Payroll UK Limited - **Processing Purpose**: Payroll - **Type of Data**: Applies only where the UK Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll; PayrollUK
Captivate IQ - **Processing Purpose**: Sales commission software - **Type of Data**: Customer agreement metadata, no personal data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Sales commission softwareUSA
Cintra HR & Payroll Services Limited - **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll; Professional servicesIreland (EU)
Elephant Group - **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Professional servicesAustralia, New Zealand & UK
Emapta - **Processing Purpose**: Customer support - **Type of Data**: No customer data is shared with the subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer supportPhilippines
Figma - **Processing Purpose**: Collaboration and design interface - **Type of Data**: No customer data is shared with the subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Product and designUSA
Gainsight - **Processing Purpose**: Customer Relationship, support and analytics services - **Type of Data**: Digital adoption and engagement data (user activities within the product). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer Relationship, support and analytics servicesUSA
Hubspot - **Processing Purpose**: Customer Relationship management - **Type of Data**: Engagement data with the public Humanforce website only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; MarketingUSA
Intercom - **Processing Purpose**: Customer support - **Type of Data**: Only in use for Thrive(Benefits). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Benefits. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer supportAustralia (US and Ireland regions available)
Mavenlink (now Kantata) - **Processing Purpose**: Professional services cloud purpose-built technology to track professional services - **Type of Data**: During implementation, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Professional servicesUSA
Maxio LLC (Formely Chargify LLC) - **Processing Purpose**: Subscription management - **Type of Data**: Customer contact details, billing information and transaction data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Subscription managementUSA
Microsoft Office 365 - **Processing Purpose**: Email and Communication - **Type of Data**: No personal data, customer correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Document managementAustalia
PandaDoc - **Processing Purpose**: Managing, tracking and digitally signing documents. - **Type of Data**: Processing and storage of customer agreements. Only personal data related to such (signatures, names, dates). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Document managementUSA
Payroll Metrics - **Processing Purpose**: Payroll - **Type of Data**: Applies only where the AU Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll; PayrollAustralia
Pinpoint - **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Professional servicesAustralia
Productboard - **Processing Purpose**: product insight generation—summaries, spec drafting, and insight discovery. - **Type of Data**: Note and feature content only (no customer or identifying metadata). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Product and designUSA
Segment - **Processing Purpose**: Application event collection. - **Type of Data**: Application event data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Data analyticsUSA
Slack - **Processing Purpose**: Collaboration - **Type of Data**: No personal data, internal correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; CollaborationAustralia
SolvedBy.Ai - **Processing Purpose**: DDR - **Type of Data**: DDR data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM.; Data analytics
Stream - **Processing Purpose**: Chats & Messaging within WFM product - **Type of Data**: - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFMChats & Messaging within WFM product
Streamkap - **Processing Purpose**: Data replication - **Type of Data**: If Humanforce Intelligence is purchased, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Humanforce Intelligence; Data replicationUSA
Sugar CRM - **Processing Purpose**: Sales automation workflow - **Type of Data**: Personal data for customers' primary contacts and customer metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; SalesUSA
SuperAPI - **Processing Purpose**: Collection and verification of Superannuation - **Type of Data**: Tax, superannuation, and payroll data. Available only in Australia and purchased explicitly by the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM; Collection and verification of SuperannuationAustralia
Thoughtspot - **Processing Purpose**: Data Visualisation - **Type of Data**: If Humanforce Intelligence is purchased, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Humanforce Intelligence; Data AnalyticsUSA
TimeTarget Pty Limited (ACN 140 620 248) - **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer SupportAustralia, USA
TimeTarget Workforce Management Limited (Company Number 09246413) - **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer SupportNew Zealand; UK
Tomorrow's People - **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Professional servicesAustralia and New Zealand
WalkMe - **Processing Purpose**: Digital adoption analytics and workflow engagement within applications. - **Type of Data**: User interaction logs, session and environment metadata, user/browser identifiers. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Digital adoption analytics and workflow engagementUSA
Xero - **Processing Purpose**: Financial System - **Type of Data**: No personal data outside of billing contacts, used for billing UK customers. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Finance and paymentsUSA
Zapier - **Processing Purpose**: Configurable Customer Eco-system integration tool. - **Type of Data**: Unless specifically purchased, no customer data is shared with the subprocessor. If purchased, the type of personal data is described in the associated SOW. Logs of data transfer are only stored for 30 days. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; CollaborationUSA
Zendesk - **Processing Purpose**: Customer Support and help desk system - **Type of Data**: Personal data is often shared to diagnose and troubleshoot software bugs. It can include any PII and discussions of activities within the platforms. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer Support and help deskUSA
Humanforce affiliates (1)
NamePurposeLocationListed since
Humanforce Holdings Pty Ltd (ABN 97 618 020 401) Australian parent company - **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.; Customer SupportAustralia

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