Third Party Index

Snapshot 19821

Document
Subprocessor list
URL
https://trust.humanforce.com/subprocessors
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Content type
text/html
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browser
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89116 bytes
SHA-256 (raw)
55fbabb40fb272d47686c8f6c415d6b8acd57a52e6f848b6984bf183ae92dfe5
SHA-256 (normalized text)
9df760410a92328143cf9d50d2238bff467ececab51a4c39daf0fb697b858405

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Humanforce Holdings Pty Ltd
[email protected]
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Subprocessors
Amazon Web Services
•
Cloud provider
Australia, Ireland, USA
Processing Purpose: Hosting and storage of employee data within the Humanforce system
Type of Data: All PII Data
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Microsoft Office 365
•
Document management
Austalia
Processing Purpose: Email and Communication
Type of Data: No personal data, customer correspondence and metadata only.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Atlassian Cloud
•
Collaboration
Australia
Processing Purpose: Team collaboration and ticketing
Type of Data: No personal data, internal correspondence and metadata only.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Slack
•
Collaboration
Australia
Processing Purpose: Collaboration
Type of Data: No personal data, internal correspondence and metadata only.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Amplitude
•
Data analytics
USA
Processing Purpose: Product analytics
Type of Data: Digital adoption and engagement data (user activities within the product), de-identified.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Captivate IQ
•
Sales commission software
USA
Processing Purpose: Sales commission software
Type of Data: Customer agreement metadata, no personal data.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Asana
•
Collaboration
USA
Processing Purpose: Customer Implementation project management tool
Type of Data: Shared access with the customer during implementation. It is not generally used for sharing personal data but occasionally incidentally shared by customers themselves.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Brain Payroll UK Limited
•
Payroll
UK
Processing Purpose: Payroll
Type of Data: Applies only where the UK Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: Payroll
Emapta
•
Customer support
Philippines
Processing Purpose: Customer support
Type of Data: No customer data is shared with the subprocessor.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
Figma
•
Product and design
USA
Processing Purpose: Collaboration and design interface
Type of Data: No customer data is shared with the subprocessor.
Processing duration: For the duration of the agreement, unless otherwise mutually agreed.
Modules Applicable: WFM, HR, Talent, Benefits.
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All subprocessors
Amazon Web Services
- **Processing Purpose**: Hosting and storage of employee data within the Humanforce system - **Type of Data**: All PII Data - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Cloud provider
Australia, Ireland, USA
aws.amazon.com
Microsoft Office 365
- **Processing Purpose**: Email and Communication - **Type of Data**: No personal data, customer correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Document management
Austalia
https://www.microsoft.com/
Atlassian Cloud
- **Processing Purpose**: Team collaboration and ticketing - **Type of Data**: No personal data, internal correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Collaboration
Australia
https://atlassian.com
Slack
- **Processing Purpose**: Collaboration - **Type of Data**: No personal data, internal correspondence and metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Collaboration
Australia
https://slack.com/
Amplitude
- **Processing Purpose**: Product analytics - **Type of Data**: Digital adoption and engagement data (user activities within the product), de-identified. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Data analytics
USA
https://amplitude.com
Captivate IQ
- **Processing Purpose**: Sales commission software - **Type of Data**: Customer agreement metadata, no personal data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Sales commission software
USA
https://www.captivateiq.com
Asana
- **Processing Purpose**: Customer Implementation project management tool - **Type of Data**: Shared access with the customer during implementation. It is not generally used for sharing personal data but occasionally incidentally shared by customers themselves. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Collaboration
USA
https://asana.com
Brain Payroll UK Limited
- **Processing Purpose**: Payroll - **Type of Data**: Applies only where the UK Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll
Payroll
UK
https://www.brainpayroll.co.uk/
Emapta
- **Processing Purpose**: Customer support - **Type of Data**: No customer data is shared with the subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer support
Philippines
https://emapta.com
Figma
- **Processing Purpose**: Collaboration and design interface - **Type of Data**: No customer data is shared with the subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Product and design
USA
https://www.figma.com/
Hubspot
- **Processing Purpose**: Customer Relationship management - **Type of Data**: Engagement data with the public Humanforce website only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Marketing
USA
https://www.hubspot.com
Intercom
- **Processing Purpose**: Customer support - **Type of Data**: Only in use for Thrive(Benefits). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Benefits. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer support
Australia (US and Ireland regions available)
https://www.intercom.com/
Mavenlink (now Kantata)
- **Processing Purpose**: Professional services cloud purpose-built technology to track professional services - **Type of Data**: During implementation, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Professional services
USA
https://www.mavenlink.com
Maxio LLC (Formely Chargify LLC)
- **Processing Purpose**: Subscription management - **Type of Data**: Customer contact details, billing information and transaction data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Subscription management
USA
https://www.maxio.com/
PandaDoc
- **Processing Purpose**: Managing, tracking and digitally signing documents. - **Type of Data**: Processing and storage of customer agreements. Only personal data related to such (signatures, names, dates). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Document management
USA
https://www.pandadoc.com/privacy-notice/
Payroll Metrics
- **Processing Purpose**: Payroll - **Type of Data**: Applies only where the AU Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll
Payroll
Australia
https://payrollmetrics.com.au
Streamkap
- **Processing Purpose**: Data replication - **Type of Data**: If Humanforce Intelligence is purchased, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Humanforce Intelligence
Data replication
USA
https://streamkap.com/
Thoughtspot
- **Processing Purpose**: Data Visualisation - **Type of Data**: If Humanforce Intelligence is purchased, all PII data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Humanforce Intelligence
Data Analytics
USA
https://www.thoughtspot.com/
Tomorrow's People
- **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Professional services
Australia and New Zealand
https://www.tomorrowspeople.co.nz/
Xero
- **Processing Purpose**: Financial System - **Type of Data**: No personal data outside of billing contacts, used for billing UK customers. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Finance and payments
USA
https://www.xero.com
Zapier
- **Processing Purpose**: Configurable Customer Eco-system integration tool. - **Type of Data**: Unless specifically purchased, no customer data is shared with the subprocessor. If purchased, the type of personal data is described in the associated SOW. Logs of data transfer are only stored for 30 days. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Collaboration
USA
https://zapier.com
Zendesk
- **Processing Purpose**: Customer Support and help desk system - **Type of Data**: Personal data is often shared to diagnose and troubleshoot software bugs. It can include any PII and discussions of activities within the platforms. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Support and help desk
USA
https://www.zendesk.com/
Pinpoint
- **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Professional services
Australia
https://pinpointhrm.com.au
Productboard
- **Processing Purpose**: product insight generation—summaries, spec drafting, and insight discovery. - **Type of Data**: Note and feature content only (no customer or identifying metadata). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Product and design
USA
https://www.productboard.com/
Cintra HR & Payroll Services Limited
- **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: Payroll
Professional services
Ireland (EU)
https://cintra.co.uk
Sugar CRM
- **Processing Purpose**: Sales automation workflow - **Type of Data**: Personal data for customers' primary contacts and customer metadata only. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Sales
USA
https://get.sugarcrm.com/
SuperAPI
- **Processing Purpose**: Collection and verification of Superannuation - **Type of Data**: Tax, superannuation, and payroll data. Available only in Australia and purchased explicitly by the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM
Collection and verification of Superannuation
Australia
https://superapi.com.au/
Stream
- **Processing Purpose**: Chats & Messaging within WFM product - **Type of Data**: - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM
Chats & Messaging within WFM product
https://getstream.io/
Elephant Group
- **Processing Purpose**: Professional services and support - **Type of Data**: Implementation partner. Full access to personal data when engaged as a third party with the customer. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Professional services
Australia, New Zealand & UK
WalkMe
- **Processing Purpose**: Digital adoption analytics and workflow engagement within applications. - **Type of Data**: User interaction logs, session and environment metadata, user/browser identifiers. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Digital adoption analytics and workflow engagement
USA
https://www.walkme.com/
Gainsight
- **Processing Purpose**: Customer Relationship, support and analytics services - **Type of Data**: Digital adoption and engagement data (user activities within the product). - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Relationship, support and analytics services
USA
https://www.gainsight.com
Segment
- **Processing Purpose**: Application event collection. - **Type of Data**: Application event data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Data analytics
USA
https://www.segment.com
SolvedBy.Ai
- **Processing Purpose**: DDR - **Type of Data**: DDR data. - **Processing duration**: For the duration of the agreement, unless otherwise mutually agreed. - **Modules Applicable**: WFM.
Data analytics
https://SolvedBy.Ai
Humanforce Holdings Pty Ltd (ABN 97 618 020 401) Australian parent company
- **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Support
Australia
https://www.humanforce.com
TimeTarget Pty Limited (ACN 140 620 248)
- **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Support
Australia, USA
https://www.humanforce.com
TimeTarget Workforce Management Limited (Company Number 09246413)
- **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Support
UK
https://www.humanforce.com
TimeTarget Workforce Management Limited (NZBN 9429047051393)
- **Processing Purpose**: Customer Support. - **Type of Data**: Instance accessible data. - **Processing duration**: On a need-to-know basis. - **Modules Applicable**: WFM, HR, Talent, Benefits.
Customer Support
New Zealand
https://www.humanforce.com