Snapshot 2054
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 2054,
"data": {
"name": "Amazon Web Services, Inc.",
"purposes": [
"Provisioning of cloud hosting for various services – data analysis, email campaigns, proxying and balancing for white-label customers. That includes auxiliary utilities such as DNS, monitoring and support.",
"Storage, provision of products and services used for communication between Infobip platform and other origination or termination points for various communication services; supporting services for Text-to-Speech (TTS) like Amazon Polly."
],
"sections": [
"List of Sub-processors"
],
"locations": [
"Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services"
],
"transfer_mechanisms": [
"EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework"
]
}
},
{
"kind": "subprocessor",
"vendor": "deepgram",
"evidence_id": 2054,
"data": {
"name": "Deepgram, Inc.",
"purposes": [
"Provisioning of automatic speech recognition (ASR) and Speech-to-Text (STT) services for voice transcription and voice interaction features"
],
"sections": [
"List of Sub-processors"
],
"locations": [
"(EU data processed under SCCs)",
"USA"
],
"transfer_mechanisms": [
"EC Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 2054,
"data": {
"name": "Google LLC",
"purposes": [
"Provisioning of Google Cloud Platform for cloud services (storage and computing, networking, monitoring and analytics, including proxying and balancing); supporting services",
"Provisioning of large language model (LLM) capabilities within Infobip AgentOS platform, enabling autonomous multimodal AI-driven task execution, information retrieval and conversational assistance. Available as a selectable LLM provider*.",
"for Text-to-Speech (TTS) and Speech-to-Text (STT)."
],
"sections": [
"List of Sub-processors"
],
"locations": [
"(per Google Cloud region selection)",
"Europe,",
"KSA (cloud services)",
"USA (TTS, STT)",
"USA",
"EU"
],
"transfer_mechanisms": [
"EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 2054,
"data": {
"name": "Infobip Affiliates",
"purposes": [
"Provisioning of customer care and technical support."
],
"sections": [
"List of Sub-processors"
],
"affiliate": true,
"locations": [
"Global"
],
"transfer_mechanisms": [
"EC Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 2054,
"data": {
"name": "Infobip Bosnia & Herzegovina",
"purposes": [
"Exceptionally and only for purpose of complex troubleshooting when using E-mail or Voice product provision of technical suppport might be provided by Infobip’s team from Bosnia and Herzegovina. In this exceptional case access will be temporary, remote and only to a limited set of data necessary to resolve the troubleshooting."
],
"sections": [
"List of sub-processors engaged when using EU region-locked data center"
],
"affiliate": true,
"locations": [
"Bosnia & Herzegovina"
],
"transfer_mechanisms": [
"EC Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 2054,
"data": {
"name": "Infobip Croatia",
"purposes": [
"Provisioning of customer care and technical support."
],
"sections": [
"List of sub-processors engaged when using EU region-locked data center"
],
"affiliate": true,
"locations": [
"Croatia"
],
"transfer_mechanisms": [
"N/A"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 2054,
"data": {
"name": "Infobip United Kingdom",
"purposes": [
"Provisioning of customer care and technical support."
],
"sections": [
"List of sub-processors engaged when using EU region-locked data center"
],
"affiliate": true,
"locations": [
"United Kingdom"
],
"transfer_mechanisms": [
"N/A"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 2054,
"data": {
"name": "Microsoft Ireland Operations Limited",
"purposes": [
"Provisioning of cloud services for storage and computing, networking, monitoring and analytics, including proxying and balancing; supporting services for Text-to-Speech (TTS) and Speech-to-Text (STT); supporting GenAI services."
],
"sections": [
"List of Sub-processors"
],
"locations": [
"Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services"
],
"transfer_mechanisms": [
"N/A"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 2054,
"data": {
"name": "OpenAI, OpCo, LLC",
"purposes": [
"Provisioning of large language model (LLM) capabilities within Infobip AgentOS platform, enabling autonomous multimodal AI-driven task execution, information retrieval and conversational assistance. Available as a selectable LLM provider*."
],
"sections": [
"List of Sub-processors"
],
"locations": [
"Ireland (EU customers)",
"USA (non-EU customers)"
],
"transfer_mechanisms": [
"EC Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "oracle",
"evidence_id": 2054,
"data": {
"name": "Oracle Systems Limited",
"purposes": [
"Provisioning of large language model (LLM) capabilities within Infobip AgentOS platform, enabling autonomous multimodal AI-driven task execution, information retrieval and conversational assistance. Available as a selectable LLM provider*."
],
"sections": [
"List of Sub-processors"
],
"locations": [
"KSA"
],
"transfer_mechanisms": [
"N/A"
]
}
}
]
}