Snapshot 206538
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "ably",
"evidence_id": 53742,
"data": {
"name": "Ably Realtime Ltd",
"purposes": [
"Cloud Service",
"for Live Updates"
],
"sections": [
"Other"
],
"services": [
"Engage Classic (MessengerPeople)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Advania Sverige AB Fredsborgsgatan 24",
"purposes": [
"Operations"
],
"sections": [
"Other"
],
"services": [
"Operations"
],
"locations": [
"Sweden"
]
}
},
{
"kind": "subprocessor",
"vendor": "aiven",
"evidence_id": 53742,
"data": {
"name": "Aiven Limited",
"purposes": [
"Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Sinch Engage (MessageMedia)"
],
"locations": [
"Brazil",
"India",
"EU",
"EU, US,"
]
}
},
{
"kind": "subprocessor",
"vendor": "akixi",
"evidence_id": 297,
"data": {
"name": "Akixi Limited",
"purposes": [
"Call center reports"
],
"sections": [
"Other"
],
"services": [
"UCaaS",
"call center reporting"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 160283,
"data": {
"name": "Amazon Web Services Australia Pty Ltd",
"purposes": [
"Hosting"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia), Contact Pro"
],
"locations": [
"Australia"
]
}
},
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 160283,
"data": {
"name": "Amazon Web Services EMEA SARL",
"purposes": [
"Contact Pro: Hosting, Conversation content analysis",
"Hosting",
"Voice API only: Text to Speech"
],
"sections": [
"Other"
],
"services": [
"General, Messaging, Contact Pro, Chatlayer, Sinch Engage, Omnichannel Connector, Number Lookup, Sinch Engage (MessageMedia), Conversation API, Voice API and In-App Calling, verification, Fax API"
],
"locations": [
"Chatlayer, Engage Classic (MessengerPeople): Ireland; EU1, Germany; EU2",
"Contact Pro: Germany",
"Conversation API: EU",
"Fax API: US",
"Messaging: Ireland; EU 1",
"Number Lookup: EU, US",
"Omnichannel Connector: EU (Ireland)",
"Sinch Engage (MessageMedia): Ireland",
"Voice API and In-App Calling: Australia, Brazil, Germany, Singapore, USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 160283,
"data": {
"name": "Amazon Web Services Inc.",
"purposes": [
"A2P Monetization only: Managed Service; Contact Pro: Hosting, Conversation content analysis",
"Hosting"
],
"sections": [
"Other"
],
"services": [
"General, Messaging, WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram, Sinch Push Notification), Flows, Sinch Live Chat, A2P Monetization, Campaigns, Verification, Sinch Engage (MessageMedia), Conversation API, Elastic SIP Trunking, Fax API, Functions, Contact Pro"
],
"locations": [
"A2P Monetization: Ireland; EU1",
"Brazil; BR1",
"Campaigns: EU; eu-west 3, USA; us-east 1",
"Canada; CA1",
"Contact Pro: US",
"Conversation API: USA & Brazil",
"Fax API: US",
"Functions: US",
"Germany; EU2",
"Ireland; EU1",
"Messaging (MM2): US",
"Messaging: Australia; AU1",
"Sweden; EU6",
"USA; US1, US2, US6",
"Verification: Germany, Ireland, USA, Singapore, India"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 160283,
"data": {
"name": "Amazon Web Services South Africa (Pty) Ltd",
"purposes": [
"Contact Pro: Hosting"
],
"sections": [
"Other"
],
"services": [
"Contact Pro"
],
"locations": [
"Contact Pro: South Africa"
]
}
},
{
"kind": "subprocessor",
"vendor": "amplitude",
"evidence_id": 297,
"data": {
"name": "Amplitude",
"purposes": [
"Service used",
"analytics of",
"platform usage.",
"to track web"
],
"sections": [
"Other"
],
"services": [
"Messaging (MM2),",
"Sinch Engage (MessageMedia)"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "appcues",
"evidence_id": 53742,
"data": {
"name": "AppCues Inc.",
"purposes": [
"Infrastructure,",
"User Onboarding,",
"announcements",
"feature release"
],
"sections": [
"Other"
],
"services": [
"General, Messaging (MM2)"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "apple",
"evidence_id": 297,
"data": {
"name": "Apple Inc.",
"purposes": [
"Hosting,",
"Infrastructure",
"and Delivery",
"of Messages"
],
"sections": [
"Other"
],
"services": [
"Engage Classic (MessengerPeople)"
],
"locations": [
"Global"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Ascenty Data Centers e Telecomunicações S/A.",
"purposes": [
"Hosting and",
"Infrastructure;"
],
"sections": [
"Other"
],
"services": [
"LATAM Legacy",
"Messaging (MM2)",
"Messaging Platform",
"WhatsApp"
],
"locations": [
"BR"
]
}
},
{
"kind": "subprocessor",
"vendor": "assemblyai",
"evidence_id": 297,
"data": {
"name": "AssemblyAI, Inc.",
"purposes": [
"Speech-to-text",
"content analysis",
"conversation",
"conversions and"
],
"sections": [
"Other"
],
"services": [
"Contact Pro"
],
"locations": [
"EU (Ireland), US"
]
}
},
{
"kind": "subprocessor",
"vendor": "atlassian",
"evidence_id": 297,
"data": {
"name": "Atlassian Corporation",
"purposes": [
"Incident Management",
"Support ticket",
"tracking,"
],
"sections": [
"Other"
],
"services": [
"Campaigns, Number",
"Email on Acid,",
"Engage Classic (MessengerPeople),",
"Fax API, Functions",
"General, Chatlayer,",
"Lookup, Sinch Engage (MessageMedia),",
"Mailjet, Mailgun,",
"Messaging (MM2),"
],
"locations": [
"Mailjet, Mailgun",
"US, Global",
"USA & EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "chargebee",
"evidence_id": 53742,
"data": {
"name": "Chargebee",
"purposes": [
"Billing"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "84codes",
"evidence_id": 297,
"data": {
"name": "CloudAMQP",
"purposes": [
"Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Chatlayer,",
"Engage Classic (MessengerPeople)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 53742,
"data": {
"name": "CloudFlare, Inc.",
"purposes": [
"Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Engage Classic (MessengerPeople)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudinary",
"evidence_id": 297,
"data": {
"name": "Cloudinary Ltd",
"purposes": [
"(US/AU)",
"MMS Hosting"
],
"sections": [
"Other"
],
"services": [
"Extension",
"Sinch SMS for",
"Zoho Ecosystems"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Collaboration Betters The World APAC Limited",
"purposes": [
"Development",
"Service support",
"provisioning,"
],
"sections": [
"Other"
],
"services": [
"(MessageMedia)",
"Applications Ecosystem Integrations",
"Sinch Engage"
],
"locations": [
"Hong Kong",
"Vietnam,"
]
}
},
{
"kind": "subprocessor",
"vendor": "configcat",
"evidence_id": 53742,
"data": {
"name": "ConfigCat",
"purposes": [
"Application feature",
"flagging"
],
"sections": [
"Other"
],
"services": [
"General, Engage Classic (MessengerPeople), Sinch Engage (MessageMedia), ConvAPI (WhatsApp)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Cyclelogic do Brasil Mobile Solutions Ltda.",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"locations": [
"LATAM"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Cyclelogic México S. de R.L de CV.",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"locations": [
"Mexico"
]
}
},
{
"kind": "subprocessor",
"vendor": "datadog",
"evidence_id": 53742,
"data": {
"name": "Datadog",
"purposes": [
"Observability"
],
"sections": [
"Other"
],
"services": [
"(MessageMedia),",
"Chatlayer, Sinch Engage,",
"Elastic SIP Trunking,",
"Fax API, Functions",
"Sinch Engage"
],
"locations": [
"USA",
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "deel",
"evidence_id": 297,
"data": {
"name": "Deel Inc.",
"purposes": [
"Customer Support,",
"Project Management, Deployment, Service Provisioning, Managed",
"Services"
],
"sections": [
"Other"
],
"services": [
"Charging, SMS Firewall, Signaling Firewall, A2P Monetization",
"VAS, Policy &"
],
"locations": [
"Global"
]
}
},
{
"kind": "subprocessor",
"vendor": "deepgram",
"evidence_id": 160283,
"data": {
"name": "Deepgram, Inc.",
"purposes": [
"Chatlayer Voicebots: Text To speech and Speech to Text capabilities"
],
"sections": [
"Other"
],
"services": [
"Chatlayer"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Emagine Consulting AB",
"purposes": [
"& support and",
"Customer Support",
"Service provisioning"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, WhatsApp, Messenger,",
"Instagram,",
"Kakaotalk, LINE,",
"Notification), Flows",
"Number Lookup,",
"Rich Messaging (incl. Conversation API,",
"Sinch Push",
"WeChat, Telegram,"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Emagine Poland",
"purposes": [
"(WhatsApp): Service Provisioning,",
"Customer Support",
"Development and",
"Rich Messaging"
],
"sections": [
"Other"
],
"services": [
"(incl. Conversation API)",
"Messaging",
"WhatsApp, Rich"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Enghouse Systems Limited",
"purposes": [
"Generates billing",
"data and invoices",
"for UCaaS customers"
],
"sections": [
"Other"
],
"services": [
"UCaaS billing",
"and invoice generation"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "equinix",
"evidence_id": 297,
"data": {
"name": "Equinix do Brasil Soluções de Tecnologia em Informática S.A.",
"purposes": [
"Hosting and",
"Infrastructure;"
],
"sections": [
"Other"
],
"services": [
"LATAM Legacy",
"Messaging (MM2)",
"Messaging Platform",
"WhatsApp"
],
"locations": [
"BR"
]
}
},
{
"kind": "subprocessor",
"vendor": "equinix",
"evidence_id": 297,
"data": {
"name": "Equinix Inc.",
"purposes": [
"Hosting"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"locations": [
"USA, US5"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Extrinsica Global Ltd",
"purposes": [
"Hosting"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"locations": [
"USA, US7"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Force Technology Inc., (Paragon)",
"purposes": [
"Hosting",
"and Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Applications",
"Ecosystem Integrations"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "GlobalConnect AB",
"purposes": [
"Hosting"
],
"sections": [
"Other"
],
"services": [
"Campaigns",
"Messaging,"
],
"locations": [
"Sweden, EU3"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 160283,
"data": {
"name": "Google Cloud EMEA Ltd",
"purposes": [
"Chatlayer Voicebots: Text to Speech, Speech to Text",
"Chatlayer: Hosting, Machine Learning;",
"MessengerPeople: Hosting;"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, MessengerPeople"
],
"locations": [
"Chatlayer,",
"Germany; EU2"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 297,
"data": {
"name": "Google Cloud France SARL",
"purposes": [
"Cloud datacenters"
],
"sections": [
"Other"
],
"services": [
"Mailjet"
],
"locations": [
"(Germany & Belgium)",
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 206538,
"data": {
"name": "Google LLC",
"purposes": [
"Chatlayer Voicebots: Speech to Text, Text to Speech",
"Chatlayer: Hosting, Machine Learning;",
"Hosting and Infrastructure; In-App Calling only: Push notifications to devices.",
"MailGun: Cloud datacenters",
"Messaging (MM2): Data Storage;"
],
"sections": [
"Other"
],
"services": [
"(MessageMedia),",
"Chatlayer,",
"In-App Calling,",
"MailGun,",
"Messaging (MM2)",
"Sinch Engage"
],
"locations": [
"AU: australia-southeast1 (Sydney, Australia)",
"EU: europe-west1 (St. Ghislain, Belgium)",
"Mailgun: US: us-west1 (Oregon, US), us-east4 (N. Virginia, US)",
"USA, EU, AU"
]
}
},
{
"kind": "subprocessor",
"vendor": "hetzner-online",
"evidence_id": 297,
"data": {
"name": "Hetzner Online GmbH",
"purposes": [
"WhatsApp Hosting"
],
"sections": [
"Other"
],
"services": [
"Engage Classic (MessengerPeople)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Huawei Inc.",
"purposes": [
"Push notifications",
"to devices"
],
"sections": [
"Other"
],
"services": [
"In-App Calling"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "InfoBank Corporation",
"purposes": [
"Hosting"
],
"sections": [
"Other"
],
"services": [
"Kakaotalk"
],
"locations": [
"South Korea"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Inteliquent Inc.",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Voice API and In-App Calling, Verification, Number Lookup, Elastic SIP Trunking"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "J-Labs sp. z.o.o",
"purposes": [
"Conversation API: Service Provisioning, Development and Support",
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram), Flows, Sinch Live Chat, Number Lookup,"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Jibe Mobile Inc.",
"purposes": [
"Service Provisioning",
"and Support"
],
"sections": [
"Other"
],
"services": [
"Conversation API"
],
"locations": [
"EU",
"USA",
"Brazil"
]
}
},
{
"kind": "subprocessor",
"vendor": "logrocket",
"evidence_id": 297,
"data": {
"name": "Logrocket",
"purposes": [
"Service used to",
"action on our",
"debug errors",
"platform to",
"track customer"
],
"sections": [
"Other"
],
"services": [
"Messaging (MM2)"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "macstadium",
"evidence_id": 297,
"data": {
"name": "MacStadium Inc.",
"purposes": [
"Cloud datacenters"
],
"sections": [
"Other"
],
"services": [
"Email on Acid"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "mailgun",
"evidence_id": 297,
"data": {
"name": "Mailgun Technologies, Inc.",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, Mailjet: Support"
],
"sections": [
"Other"
],
"services": [
"Mailgun, Mailjet"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "mailjet",
"evidence_id": 297,
"data": {
"name": "Mailjet SAS",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services"
],
"sections": [
"Other"
],
"services": [
"Mailjet"
],
"locations": [
"EU (France)"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Message4U Pty Ltd",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia)"
],
"locations": [
"Australia",
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "MessageMedia Europe Limited",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "MessageMedia U.S.A. Inc.",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia)"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "meta",
"evidence_id": 297,
"data": {
"name": "Meta Platforms, Inc.",
"purposes": [
"Delivery of messages"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia)",
"WhatsApp, Messenger, Instagram,"
],
"locations": [
"Global"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 160283,
"data": {
"name": "Microsoft Azure",
"purposes": [
"Chatlayer Voicebots: Speech to Text, Text to Speech",
"Chatlayer: Machine Learning;",
"Voice API: Text To speech capabilities, Machine Learning"
],
"sections": [
"Other"
],
"services": [
"Chatlayer,",
"Engage Classic (MessengerPeople),",
"Voice API, Verification"
],
"locations": [
"USA",
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "moesif",
"evidence_id": 297,
"data": {
"name": "Moesif",
"purposes": [
"Observability"
],
"sections": [
"Other"
],
"services": [
"Fax API"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "mongodb",
"evidence_id": 297,
"data": {
"name": "MongoDB Limited",
"purposes": [
"Hosting and Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Engage Classic (MessengerPeople), Sinch Engage (MessageMedia), Voice API V2"
],
"locations": [
"Chatlayer, Engage Classic (MessengerPeople): EU",
"Sinch Engage (MessageMedia): EU or AU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Nedimix S.A.",
"purposes": [
"Support"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Sinch Engage, MessengerPeople, Messaging (MM2)"
],
"locations": [
"BR, EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "NHN Corporation",
"purposes": [
"Delivery of messages"
],
"sections": [
"Other"
],
"services": [
"Kakaotalk"
],
"locations": [
"South Korea"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 297,
"data": {
"name": "OpenAI, LLC",
"purposes": [
"Machine Learning"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Engage Classic (MessengerPeople), Sinch Engage (MessageMedia)"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"vendor": "oracle",
"evidence_id": 53742,
"data": {
"name": "Oracle Svenska AB",
"purposes": [
"Database, Infrastructure, Support"
],
"sections": [
"Other"
],
"services": [
"Charging, SMS Firewall, Signaling Firewall, A2P Monetization",
"VAS, Policy &"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "OrecX (subsidiary of CallMiner)",
"purposes": [
"Recording call audio"
],
"sections": [
"Other"
],
"services": [
"UCaaS call recording"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"vendor": "pingcap-us",
"evidence_id": 297,
"data": {
"name": "PingCap Ltd",
"sections": [
"Other"
],
"locations": [
"AU, EU",
"and USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "grafana",
"evidence_id": 53742,
"data": {
"name": "Raintank Inc., dba Grafana Labs",
"purposes": [
"Analytics and logs"
],
"sections": [
"Other"
],
"services": [
"Engage Classic (MessengerPeople), WhatsApp, Messenger, Instagram, Rich Messaging (incl. Conversation API, Kakaotalk, LINE, WeChat, Telegram, Sinch Push Notification), Flows, Campaigns, Omnichannel Connector,",
"Sinch Engage (MessageMedia)"
],
"locations": [
"EU",
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "red-hat",
"evidence_id": 53742,
"data": {
"name": "RedHat Limited",
"purposes": [
"OS, Support"
],
"sections": [
"Other"
],
"services": [
"Charging, SMS Firewall, Signaling Firewall, A2P Monetization",
"VAS, Policy &"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Reseau Group",
"purposes": [
"Support"
],
"sections": [
"Other"
],
"services": [
"Number Lookup"
],
"locations": [
"US",
"India"
]
}
},
{
"kind": "subprocessor",
"vendor": "scaleway",
"evidence_id": 297,
"data": {
"name": "Scaleway SAS (previously Online SAS)",
"purposes": [
"Hosting",
"and Infrastructure"
],
"sections": [
"Other"
],
"services": [
"Campaigns"
],
"locations": [
"France"
]
}
},
{
"kind": "subprocessor",
"vendor": "sentry",
"evidence_id": 53742,
"data": {
"name": "Sentry",
"purposes": [
"Infrastructure,",
"Observability"
],
"sections": [
"Other"
],
"services": [
"General, Sinch Chat"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "salesforce",
"evidence_id": 297,
"data": {
"name": "SFDC Ireland Ltd",
"purposes": [
"Processing",
"of customer data"
],
"sections": [
"Other"
],
"services": [
"Connector",
"Omnichannel"
],
"locations": [
"AU",
"US, EU (Germany),"
]
}
},
{
"kind": "subprocessor",
"vendor": "simple-texting",
"evidence_id": 297,
"data": {
"name": "Simple Texting LLC",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Sinch SimpleTexting"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch America Inc.",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging, Rich Messaging (incl. Conversation API, WhatsApp, Kakaotalk, LINE, WeChat, Telegram, Flows, Sinch Push Notification), Fax API, Functions"
],
"affiliate": true,
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch Australia Pty Ltd",
"purposes": [
"Support"
],
"sections": [
"Other"
],
"services": [
"Whatsapp"
],
"affiliate": true,
"locations": [
"Australia"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch BR S.A.",
"purposes": [
"Conversation API: Service Provisioning, Development, Support",
"Development, Support"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Sinch Engage, MessengerPeople, WhatsApp, Messenger, Instagram, Conversation API, Sinch Push Notification, Messaging (MM2)"
],
"affiliate": true,
"locations": [
"Brazil"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Cloud Communication Services India Pvt Ltd",
"purposes": [
"Conversation API: Service Provisioning, Development, Customer Support, Project Management, Deployment, Managed Services"
],
"sections": [
"Other"
],
"services": [
"Conversation API, Messaging, Chatlayer, Sinch Engage, MessengerPeople, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization"
],
"affiliate": true,
"locations": [
"India",
"APAC"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Colombia S.A.S",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services"
],
"sections": [
"Other"
],
"services": [
"Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization"
],
"affiliate": true,
"locations": [
"LATAM"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch Communications Canada Inc.",
"purposes": [
"Development, Support"
],
"sections": [
"Other"
],
"services": [
"WhatsApp, Messenger, Instagram, Conversation API, Chatlayer, Sinch Engage"
],
"affiliate": true,
"locations": [
"Canada"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Communications Spain SL",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging, Chatlayer, Sinch Engage, MessengerPeople, Campaigns"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch de Peru S.A.C",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"affiliate": true,
"locations": [
"LATAM"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Denmark Aps",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch DMCC (UAE Dubai)",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services"
],
"sections": [
"Other"
],
"services": [
"Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization"
],
"affiliate": true,
"locations": [
"UAE"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Finland Oy",
"purposes": [
"Service Provisioning, Development, Support"
],
"sections": [
"Other"
],
"services": [
"Contact Pro, Number Lookup"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch France SAS",
"purposes": [
"Conversation API: Service Provisioning, Development, Support",
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging, Campaigns, Conversation API"
],
"affiliate": true,
"locations": [
"France"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Germany Gmbh",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch Interconnect LLC",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"affiliate": true,
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Malaysia Sdn Bhd",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging"
],
"affiliate": true,
"locations": [
"APAC"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Operator Software AB",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services"
],
"sections": [
"Other"
],
"services": [
"Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch Phillipines Inc.",
"purposes": [
"Service Provisioning and Support, Development"
],
"sections": [
"Other"
],
"services": [
"Sinch Engage (MessageMedia)"
],
"affiliate": true,
"locations": [
"Philippines"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Poland Sp Zoo",
"purposes": [
"Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, NOC Monitoring"
],
"sections": [
"Other"
],
"services": [
"Messaging, VAS, Policy & Charging, SMS Firewall, Signaling Firewall, A2P Monetization"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Singapore Pte Ltd",
"purposes": [
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging; Voice API and In-App Calling, Verification"
],
"affiliate": true,
"locations": [
"Singapore",
"APAC"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Sinch Sweden AB",
"purposes": [
"Service Provisioning, Development, Support Conversation API: Service Provisioning, Development, Support"
],
"sections": [
"Other"
],
"services": [
"Messaging, Chatlayer, Sinch Engage, Rich Messaging (incl. Whatsapp, Messenger, Instagram, Kakaotalk, LINE, WeChat, Telegram, Flows, Sinch Push, Notification), Sinch Live Chat; Voice API and In-App Calling, Contact Pro, Campaigns, Verification, Omnichannel Connector, Number Lookup, Messaging (MM2), Fax API, Functions"
],
"affiliate": true,
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Sinch UK Ltd",
"purposes": [
"Conversation API: Service Provisioning, Development, Support",
"Service Provisioning and Support"
],
"sections": [
"Other"
],
"services": [
"Messaging, Conversation API"
],
"affiliate": true,
"locations": [
"UK"
]
}
},
{
"kind": "subprocessor",
"vendor": "stripe",
"evidence_id": 297,
"data": {
"name": "Stripe Payments Europe, Limited",
"purposes": [
"Billing",
"Mailjet & Mailgun:",
"Support billing and",
"payment systems"
],
"sections": [
"Other"
],
"services": [
"Chatlayer, Mailjet,",
"Mailgun"
],
"locations": [
"EU",
"USA, EU (Ireland)"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "Tangent Internaltional Limited",
"purposes": [
"Customer Support,",
"Managed Services",
"Project Management, Deployment, Service Provisioning,"
],
"sections": [
"Other"
],
"services": [
"Charging, SMS Firewall, Signaling Firewall, A2P Monetization",
"VAS, Policy &"
],
"locations": [
"Global"
]
}
},
{
"kind": "subprocessor",
"vendor": "td-synnex",
"evidence_id": 297,
"data": {
"name": "TD Synnex",
"purposes": [
"Hardware Support"
],
"sections": [
"Other"
],
"services": [
"Support"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 13191,
"data": {
"name": "Tencent Holdings Ltd.",
"purposes": [
"Message Delivery to WeChat Recipients"
],
"sections": [
"Other"
],
"services": [
"Conversation API"
],
"locations": [
"Brazil",
"EU, USA,"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "TransUnion/NeuStar",
"purposes": [
"Attestestion",
"STIR/SHAKEN"
],
"sections": [
"Other"
],
"services": [
"Elastic SIP"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "userlist",
"evidence_id": 297,
"data": {
"name": "Userlist, Inc.",
"purposes": [
"Analytics"
],
"sections": [
"Other"
],
"services": [
"Extension",
"Sinch SMS for",
"Zoho Ecosystems"
],
"locations": [
"US"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 53742,
"data": {
"name": "VAT Compliance UK Limited",
"purposes": [
"Processing billing data to generate, distribute, and report compliant electronic invoices to customers (OTC), as well as receiving and processing incoming supplier electronic invoices for Accounts Payable and Source-to-Pay (S2P) operations."
],
"sections": [
"Other"
],
"services": [
"Internal Financial Operations (Covering both Order-to-Cash / E-invoicing and Source-to-Pay / Accounts Payable)."
],
"locations": [
"Ireland",
"Netherlands",
"Germany",
"South Africa"
]
}
},
{
"kind": "subprocessor",
"vendor": "zendesk",
"evidence_id": 53742,
"data": {
"name": "Zendesk, Inc.",
"purposes": [
"Customer support",
"platform"
],
"sections": [
"Other"
],
"services": [
"Engage, Engage Classic, Chatlayer, Mailgun,",
"Mailjet and Email on Acid, Elastic SIP Trunking",
"MessageMedia,",
"Sinch Messaging,",
"Voice API, In-App Calling, Verification,"
],
"locations": [
"USA",
"EU",
"and APAC"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 297,
"data": {
"name": "Zesium Mobile DOO, Serbia",
"purposes": [
"Service Provisioning",
"and Support"
],
"sections": [
"Other"
],
"services": [
"Sinch Live Chat"
],
"locations": [
"EU"
]
}
}
]
}