Snapshot 212563

Document
Subprocessor list
URL
https://surrealdb.com/legal/subprocessors
Fetched
HTTP status
200
Content type
text/html;charset=utf-8
Fetch mode
static
Size
358052 bytes
SHA-256 (raw)
d52b90f0007a19c84a825b2feec4dd8391638c3a28a56070d2853c2129906767
SHA-256 (normalized text)
94c1c6de664967a10db3ba3178db86761f21155ead10c576c91f227e3530a476

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 9509,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Cloud Service Provider"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States: USEast 1, USEast 2, USWest 2, Ireland: EUWest1, India: APSouth 1"
        ],
        "data_categories": [
          "SurrealDB Cloud is hosted on AWS, Customers can deploy their instances in any of the available regions. The control plane for the cloud platform is hosted in the United States."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anrok",
      "evidence_id": 9509,
      "data": {
        "name": "Anrok, Inc.",
        "purposes": [
          "Sales Tax computation for Customer invoices"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Personal information such as first name, last name, title, contact information and localisation data"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 9509,
      "data": {
        "name": "Anthropic PBC",
        "purposes": [
          "AI provider"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "May process Customer document content, conversational turn content, and query text for any of the Agent Memory AI operations described above."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 9509,
      "data": {
        "name": "Auth0 (Okta, Inc.)",
        "purposes": [
          "Authentication (for SurrealDB Studio)"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Auth0 processes information in the course of authenticating Users into the service via federated single sign in (e.g., first and last name, business contact info, email)."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 9509,
      "data": {
        "name": "Datadog Inc",
        "purposes": [
          "Logging and Protective Monitoring"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "Germany"
        ],
        "data_categories": [
          "Data relating to SurrealDB Cloud user actions and authentication events including user data such as email address and ip. No SurrealDB queries are captured."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "lago",
      "evidence_id": 9509,
      "data": {
        "name": "Get Lago Corp.",
        "purposes": [
          "Metering and Usage-Based Billing Provider"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "This tracks metrics around a Customers’’ usage, storage, and compute costs that accrue during any billing period"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 9509,
      "data": {
        "name": "Google LLC",
        "purposes": [
          "AI provider",
          "Workspace Productivity Services including email"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "May process Customer document content, conversational turn content, and query text for any of the Agent Memory AI operations described above.",
          "Processes customer SurrealDB account holder information (e.g name, email address, company). No SurrealDB instance content is processed"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "grafana",
      "evidence_id": 9509,
      "data": {
        "name": "Grafana Labs",
        "purposes": [
          "Product telemetry and stack visualisation tool"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Usage Data on query performance, speed of query \\- not the query itself."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hubspot",
      "evidence_id": 9509,
      "data": {
        "name": "Hubspot",
        "purposes": [
          "Customer Information Storage"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Stores customer SurrealDB account information like billing address, sign up email."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 9509,
      "data": {
        "name": "Intercom, Inc",
        "purposes": [
          "Ticketing, Customer Support"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Personal information such as first name, last name and email for support ticketing."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 9509,
      "data": {
        "name": "MailGun Technologies, Inc.",
        "purposes": [
          "Auth0 email confirmation / authentication"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Personal information; name and email"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "n8n",
      "evidence_id": 9509,
      "data": {
        "name": "n8n GmbH",
        "purposes": [
          "Customer data workflow automation"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "Germany"
        ],
        "data_categories": [
          "Processes customer SurrealDB Cloud account information such as first and last name, billing address, sign up email"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 9509,
      "data": {
        "name": "OpenAI PBC",
        "purposes": [
          "AI provider"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "May process Customer document content, conversational turn content, and query text for any of the Agent Memory AI operations described above."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 9509,
      "data": {
        "name": "Scout OS",
        "purposes": [
          "Surreal Sidekick AI tool"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Answers customer questions by searching our Documentation for answers. PII will only be processed to the extent Customer inputs questions including PII"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "slack",
      "evidence_id": 9509,
      "data": {
        "name": "Slack Technologies, Inc.",
        "purposes": [
          "Customer Support Ticketing"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Personal information such as first name, last name, email when engaging with support."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 9509,
      "data": {
        "name": "Stripe, Inc.",
        "purposes": [
          "Payment Provider"
        ],
        "sections": [
          "List of Subprocessors"
        ],
        "locations": [
          "United States"
        ],
        "data_categories": [
          "Stripe receives billing information, such as your name, credit card details, and address, if you pay for SurrealDB services by credit card."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 9509,
      "data": {
        "name": "SurrealDB Limited",
        "sections": [
          "List of Subprocessors"
        ],
        "affiliate": true,
        "locations": [
          "United Kingdom",
          "United States"
        ]
      }
    }
  ]
}