SurrealDB

surrealdb.com

SurrealDB declares 16 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Sep 27, 2026: 0 added, 0 removed, 17 changed.

Subprocessors CSV of SurrealDB's subprocessors · Atom feed of SurrealDB's subprocessors DORA draft CSV of SurrealDB's subprocessors as declared by SurrealDB what's this? · 

16 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Service ProviderUnited States: USEast 1, USEast 2, USWest 2, Ireland: EUWest1, India: APSouth 1
Anrok, Inc. Sales Tax computation for Customer invoicesUnited States
Anthropic PBC AIAI providerUnited States
Auth0 (Okta, Inc.) Authentication (for SurrealDB Studio)United States
Datadog Inc Logging and Protective MonitoringGermany
Get Lago Corp. Metering and Usage-Based Billing ProviderUnited States
Google LLC AI provider; Workspace Productivity Services including emailUnited States
Grafana Labs Product telemetry and stack visualisation toolUnited States
Hubspot Customer Information StorageUnited States
Intercom, Inc Ticketing, Customer SupportUnited States
MailGun Technologies, Inc. Auth0 email confirmation / authenticationUnited States
n8n GmbH Customer data workflow automationGermany
OpenAI PBC AIAI providerUnited States
Scout OS Surreal Sidekick AI toolUnited States
Slack Technologies, Inc. Customer Support TicketingUnited States
Stripe, Inc. Payment ProviderUnited States
SurrealDB affiliates (1)
NamePurposeLocationListed since
SurrealDB Limited United Kingdom; United States

Web TechnologiesCSV of SurrealDB's web technologies · Atom feed of SurrealDB's web technologies

SurrealDB's homepage made 232 requests to 22 domains, 7 services controlled by another company, and 3 domains not identified.

Analytics (5): Google Cloud, HubSpot, Reo.Dev, LinkedIn, UnifyAdvertising (1): X Corp.Live chat (1): reviewed: Intercom

7 third parties by category: Analytics 5Advertising 1Live chat 1

Third parties 7 · 41 requests
Google Cloudsubprocessor Google Analytics Google Tag Manager 6% of the page's requests 13
HubSpotsubprocessor HubSpot HubSpot Analytics 3% of the page's requests 7
Intercomsubprocessor intercom.io, intercomcdn.com 3% of the page's requests 7
Reo.Dev Reo.Dev 2% of the page's requests 5
X Corp. Twitter Ads 2% of the page's requests 5
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Unify Unify <1% of the page's requests 1
Unknown 3 · 3 requests

cr-relay.comsequel.iosequelvideo.com

First party 1 · 188 requests
SurrealDB Cloudflare GSAP HSTS Intercom Open Graph Priority Hints RSS Vike Vite 81% of the page's requests 188

2 tracked companies loaded by the homepage are not in SurrealDB's subprocessor list. A website can use a service without it processing customer data.

Service statusCSV of SurrealDB's status page incidents · Atom feed of SurrealDB's status page incidents

Aug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

No incidents reported since Sep 30, 2026

As SurrealDB's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by SurrealDB's subprocessorsCSV of incidents reported by vendors SurrealDB lists · Atom feed of incidents reported by vendors SurrealDB lists

99 reported incidents in the last 30 days, by 9 of the vendors SurrealDB lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that SurrealDB was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minorongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
IntercomElevated errors and latencies in the European hosting region. major49 min
GrafanaSynthetic Monitoring — Jakarta Public Probe Degradation no impact stated1 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
GrafanaGitHub returning 403 for all Git Sync repositories minor1 h 57 min
GrafanaOctober usage report visualization issue minor3 days
GrafanaIncreased query latency for Logs in GCP US Central (prod-us-central-0) minor1 h 30 min
GrafanaElevated Request Errors for Grafana Across Multiple Regions minor1 h 1 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
GrafanaGrafana Cloud: k6 timeouts no impact stated—

And 74 more. All of them: CSV · Who is around them.

ChangesCSV of SurrealDB's changes · Atom feed of SurrealDB's changes

See the list as we read it on any date: Time machine

  1. Changed subprocessor: Amazon Web Services, Inc. evidence: subprocessor: Amazon Web Services, Inc. list before and after: subprocessor: Amazon Web Services, Inc.
  2. Changed subprocessor: Anrok, Inc. evidence: subprocessor: Anrok, Inc. list before and after: subprocessor: Anrok, Inc.
  3. Changed subprocessor: Anthropic PBC evidence: subprocessor: Anthropic PBC list before and after: subprocessor: Anthropic PBC
  4. Changed subprocessor: Auth0 (Okta, Inc.) purpose: Authentication (for Surrealist) → Authentication (for SurrealDB Studio) evidence: subprocessor: Auth0 (Okta, Inc.) list before and after: subprocessor: Auth0 (Okta, Inc.)
  5. Changed subprocessor: Datadog Inc evidence: subprocessor: Datadog Inc list before and after: subprocessor: Datadog Inc
  6. Changed subprocessor: Get Lago Corp. evidence: subprocessor: Get Lago Corp. list before and after: subprocessor: Get Lago Corp.
  7. Changed subprocessor: Google LLC evidence: subprocessor: Google LLC list before and after: subprocessor: Google LLC
  8. Changed subprocessor: Grafana Labs evidence: subprocessor: Grafana Labs list before and after: subprocessor: Grafana Labs
  9. Changed subprocessor: Hubspot evidence: subprocessor: Hubspot list before and after: subprocessor: Hubspot
  10. Changed subprocessor: Intercom, Inc evidence: subprocessor: Intercom, Inc list before and after: subprocessor: Intercom, Inc
  11. Changed subprocessor: MailGun Technologies, Inc. evidence: subprocessor: MailGun Technologies, Inc. list before and after: subprocessor: MailGun Technologies, Inc.
  12. Changed subprocessor: n8n GmbH evidence: subprocessor: n8n GmbH list before and after: subprocessor: n8n GmbH
  13. Changed subprocessor: OpenAI PBC evidence: subprocessor: OpenAI PBC list before and after: subprocessor: OpenAI PBC
  14. Changed subprocessor: Scout OS evidence: subprocessor: Scout OS list before and after: subprocessor: Scout OS
  15. Changed subprocessor: Slack Technologies, Inc. evidence: subprocessor: Slack Technologies, Inc. list before and after: subprocessor: Slack Technologies, Inc.
  16. Changed subprocessor: Stripe, Inc. evidence: subprocessor: Stripe, Inc. list before and after: subprocessor: Stripe, Inc.
  17. Changed subprocessor: SurrealDB Limited evidence: subprocessor: SurrealDB Limited list before and after: subprocessor: SurrealDB Limited
Rating badge for SurrealDB's site

SurrealDB transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/surrealdb"><img src="https://thirdpartyindex.com/badge/surrealdb.svg" alt="SurrealDB transparency rating on Third Party Index" height="20"></a>
[![SurrealDB transparency rating on Third Party Index](https://thirdpartyindex.com/badge/surrealdb.svg)](https://thirdpartyindex.com/vendors/surrealdb)