Snapshot 212583
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "3bv52h9g13x2",
"name": "Degradation of Account and Visitor Reports",
"impact": "critical",
"status": "resolved",
"started": "2026-11-04T09:50:19.077-05:00",
"resolved": "2026-11-04T11:02:13.021-05:00",
"url": "https://stspg.io/h715b4krpjb4",
"components": [
"Pendo UI",
"Pendo UI",
"Pendo UI",
"Pendo UI",
"Pendo UI"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "6z67smrbslwb",
"name": "Some Customers Unable to Connect to Pendo MCP",
"impact": "minor",
"status": "resolved",
"started": "2026-10-01T16:49:53.429-04:00",
"resolved": "2026-10-02T05:19:15.426-04:00",
"url": "https://stspg.io/jdr08hh1bn3m",
"components": [
"MCP",
"MCP"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "75zs0nj2c5tv",
"name": "Pairing in Mobile is Not Functional",
"impact": "major",
"status": "resolved",
"started": "2026-10-01T02:29:38.163-04:00",
"resolved": "2026-10-01T04:16:54.055-04:00",
"url": "https://stspg.io/0yny0yh26h2l",
"components": [
"Mobile Guides",
"Mobile Guides",
"Mobile Guides",
"Mobile Guides",
"Mobile Guides"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "wmjhj10mqw7r",
"name": "Guide targeting impacted in US Environment",
"impact": "critical",
"status": "resolved",
"started": "2026-09-21T16:54:54.264-04:00",
"resolved": "2026-09-21T17:28:56.768-04:00",
"url": "https://stspg.io/zx3l8c6bwklp",
"components": [
"Guide Targeting"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "x3x5kkyyzp04",
"name": "Latency issue in US region impacting login, guide delivery and event data processing",
"impact": "major",
"status": "resolved",
"started": "2026-09-14T12:14:18.148-04:00",
"resolved": "2026-09-14T16:05:04.135-04:00",
"url": "https://stspg.io/fhjgsg7f7wy1",
"components": [
"Pendo UI",
"Guide Deliverability",
"Mobile Guides",
"Analytics - Data Processing",
"Mobile Analytics"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "7qzs7jdx2ktp",
"name": "Intermittent sign out issue",
"impact": "minor",
"status": "resolved",
"started": "2026-09-02T11:48:42.575-04:00",
"resolved": "2026-09-02T12:45:05.756-04:00",
"url": "https://stspg.io/vg5zlyycfgz4",
"components": [
"Pendo UI",
"Pendo UI",
"Pendo UI",
"Pendo UI",
"Pendo UI"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "3slx669g0kxq",
"name": "Error thrown in continuing Leo conversations",
"impact": "minor",
"status": "resolved",
"started": "2026-07-27T10:48:04.499-04:00",
"resolved": "2026-07-27T11:25:00.916-04:00",
"url": "https://stspg.io/8f664rqkh744",
"components": [
"Pendo UI",
"Pendo UI",
"Pendo UI",
"Pendo UI"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "9gh1ndqh54zh",
"name": "Guide display disruption affecting the beta Web SDK",
"impact": "none",
"status": "resolved",
"started": "2026-07-14T08:25:53-04:00",
"resolved": "2026-07-14T11:53:17.446-04:00",
"url": "https://stspg.io/6n24yp0ybgxf",
"components": [
"Guide Deliverability",
"Guide Deliverability",
"Guide Deliverability",
"Guide Deliverability",
"Guide Deliverability"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "kynhk5w5lnzv",
"name": "Event processing delays",
"impact": "minor",
"status": "resolved",
"started": "2026-07-10T03:30:07-04:00",
"resolved": "2026-07-10T08:35:09.764-04:00",
"url": "https://stspg.io/gsgzvj6yv15z",
"components": [
"Guide Targeting",
"Analytics - Data Processing",
"Session Replay"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 212583,
"data": {
"id": "mnpgkgcfn2pc",
"name": "Data Sync Destination Failures",
"impact": "major",
"status": "resolved",
"started": "2026-07-02T11:47:10-04:00",
"resolved": "2026-07-03T09:08:31.1-04:00",
"url": "https://stspg.io/dbdgmmpr3n1q",
"components": [
"Other"
],
"updates": 3
}
}
]
}