Snapshot 212693

Document

Registry listing

URL

https://status.dialpad.com/index.json

Fetched

2026-11-04 19:10:57 UTC

HTTP status

200

Content type

application/json; charset=utf-8

Fetch mode

api

Size

50659 bytes

SHA-256 (raw)

befbac3f88762945d62a5355419c7dbfbc612040839b227f5811f830e9396131

SHA-256 (normalized text)

10d4cfb98c3a686e72bc2211ae2485f1943a151346f17284a397443e53ab4daa

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "d433nmhvmxp3",
        "name": "Some customers may be experiencing degraded performance with AI agents.",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-11-04T10:40:21.783-08:00",
        "resolved": "2026-11-04T11:08:02.085-08:00",
        "url": "https://stspg.io/6dd0x6t00tgl",
        "components": [
          "Ai Agent"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "swrvyzz0pn36",
        "name": "Service degradation affecting Dialpad AI Voice and Text Agents",
        "impact": "major",
        "status": "resolved",
        "started": "2026-11-02T14:05:52.397-08:00",
        "resolved": "2026-11-02T15:37:02.506-08:00",
        "url": "https://stspg.io/vb5sf9njyvdr",
        "components": [
          "Dialpad Ai"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "jt0rk32754x5",
        "name": "Some customers may be experiencing issues with devices.",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-10-20T08:49:15.887-07:00",
        "resolved": "2026-10-20T14:54:33.995-07:00",
        "url": "https://stspg.io/0x4dwttycsyr",
        "components": [
          "Telephony Infrastructure: Inbound Calls",
          "Telephony Infrastructure: Outbound Calls"
        ],
        "updates": 4
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "dc53p1xfjqs2",
        "name": "Some customers may be experiencing issues making or receiving calls.",
        "impact": "major",
        "status": "resolved",
        "started": "2026-10-19T18:44:47.556-07:00",
        "resolved": "2026-10-20T02:21:29.876-07:00",
        "url": "https://stspg.io/fv5nb78jf4zn",
        "components": [
          "Telephony Infrastructure: Inbound Calls",
          "Telephony Infrastructure: Outbound Calls"
        ],
        "updates": 11
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "dlppz9c3d57y",
        "name": "Service degradation affecting some IVR Customers",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-23T10:20:55.129-07:00",
        "resolved": "2026-09-23T11:06:22.033-07:00",
        "url": "https://stspg.io/ysvfn66vhlcc",
        "components": [
          "Omnichannel"
        ],
        "updates": 2
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "503b8r032dyq",
        "name": "Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-15T09:08:46.722-07:00",
        "resolved": "2026-09-15T09:27:46.4-07:00",
        "url": "https://stspg.io/rxb505mn26fb",
        "components": [
          "Telephony Infrastructure: Inbound Calls",
          "Telephony Infrastructure: Outbound Calls"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "w4bwxydgz392",
        "name": "Investigating degraded calling performance for some EU numbers and destinations",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-03T02:54:18.974-07:00",
        "resolved": "2026-09-03T03:36:28.823-07:00",
        "url": "https://stspg.io/cb2jr07djbvl",
        "components": [
          "Telephony Infrastructure: Inbound Calls",
          "Telephony Infrastructure: Outbound Calls",
          "Carrier Networks: Local Numbers"
        ],
        "updates": 6
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "ygg9ncswl5jl",
        "name": "Partial service disruption",
        "impact": "major",
        "status": "resolved",
        "started": "2026-09-01T08:25:38.892-07:00",
        "resolved": "2026-09-01T13:02:22.771-07:00",
        "url": "https://stspg.io/y1413vfgq53r",
        "components": [
          "Telephony Infrastructure: Inbound Calls"
        ],
        "updates": 9
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "z0rwm3qz2rrv",
        "name": "Some contact center agents may be experiencing issues with being unable to complete a call wrap-up",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-08-21T09:21:23.101-07:00",
        "resolved": "2026-08-21T10:09:57.197-07:00",
        "url": "https://stspg.io/xbk67fbpgbkr",
        "components": [
          "Contact Center"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 212693,
      "data": {
        "id": "bl0wg5rlhkss",
        "name": "Some customers may be experiencing errors using the fax API",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-07-28T09:22:24.184-07:00",
        "resolved": "2026-07-28T09:50:45.918-07:00",
        "url": "https://stspg.io/lpjgqz6m8k1r",
        "components": [
          "API Platform"
        ],
        "updates": 2
      }
    }
  ]
}