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List of Sub-Processors Table of content Text Link Last Updated: August 24, 2026 commercetools uses service specific Sub-Processors to deliver and support its services. Some of these Sub-Processors are members of the commercetools Group Companies (commercetools GmbH and its subsidiaries) and some are third parties. The Sub-Processor list is updated regularly. Please check back to this page for any updates. Any objection to the inclusion of a new Sub-Processor can be made per the process outlined in our Data Processing Agreement. commercetools uses the following Sub-Processors for the purposes listed below: Sub-Processor (contracting entity) Purpose of processing Location where Sub-Processor service is hosted or provided commercetools Service utilizing the Sub-Processor Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland Cloud Hosting of the Service Determined by Customer EU (Data Center Belgium), USA or Australia Composable Commerce, Frontend, Checkout, Connect Amazon Web Services EMEA SARL 31-33 Rives de Clausen, 2165 Luxembourg Cloud Hosting of the Service Determined by Customer EU (Data Center Germany), USA or Australia Composable Commerce, Checkout, Connect MongoDB Ltd. Building Two, Number One Ballsbridge, Dublin 4, Ireland Database infrastructure (MongoDB Atlas) Determined by Customer’s Selection of Cloud Hosting of the Service Composable Commerce CrowdStrike Inc. 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA Log Management Platform (Falcon LogScale formerly Humio) Google EU Data Center Belgium Composable Commerce Atlassian. Pty Ltd Level 6, 341 George Street Sydney NSW 2000 Australia Administration of Support Tickets EU Composable Commerce, Frontend, Checkout, Connect Netlify, Inc. 44 Montgomery Street, Suite 300, San Francisco, CA 94104 USA Web development management USA Frontend Functional Software, Inc. (dba Sentry) 45 Fremont St San Francisco, CA, 94105 USA Application monitoring management USA Checkout commercetools Group Companies comprised of commercetools GmbH and its wholly owned affiliates and subsidiaries as outlined below. Operation and support in the course of 24/7 follow-the-sun support via remote access outside regular business hours EU, UK, USA, Australia Composable Commerce, Frontend, Checkout, Connect commercetools Group Companies: Entity Address Country commercetools GmbH (HQ) Adams-Lehmann Str. 44, 80797 Munich Germany commercetools Ltd. Summit House 12 Red Lion Square, London WC1R 4HQ UK commercetools B.V. Prins Bernhardplein 200, 1097 JB Amsterdam Netherlands commercetools Spain, S.L. Carrer del Pintor Sorolla 5, Planta 6, 46002 Valencia Spain commercetools France SAS 65, avenue Kléber 75116 Paris France commercetools Inc. 1111B S Governors Ave, Suite 26128, Dover, DE 19904 USA commercetools AU Pty Ltd 526/368 Sussex Street, Sydney, NSW 2000 Australia commercetools uses the following Sub-Processors in respect of its optional AI features for the purposes listed below: Sub-Processor (contracting entity) Purpose of processing Location where Sub-Processor service is hosted or provided commercetools Service utilizing the Sub-Processor Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland Provision of generative artificial intelligence services EU / USA Promotions Agent, Intake Agent, Product Enrichment Agent, AI Hub Amazon Web Services EMEA SARL 31-33 Rives de Clausen, 2165 Luxembourg Provision of generative artificial intelligence services EU / USA Promotions Agent, Intake Agent Langfuse GmbH Oranienburgerstraße 91, 10178 Berlin, Germany LLM datastream monitoring and production support for optional AI-powered features. Germany Smart Data Modeler, Product Enrichment Agent, Merchant Center AI Agents Get in touch The modern commerce platform for enterprise growth Join 500+ enterprises already running on commercetools. Contact us Start free trial