Snapshot 215504
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
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"body": "Message sending is operational, however customers may see sending delays due to carrier delays. We continue to investigate issues impacting popup and popup related features including opt-ins and OTP codes.",
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"body": "The Postscript app is currently experiencing a partial outage affecting message sending, app login, \u0026 SDK-powered features including opt-ins and OTP codes. Merchants may be unable to access the Postscript app at this time. Our team is aware of the issue and actively working to restore service as quickly as possible. We will continue to post updates to this status page - we apologize for this disruption.",
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"body": "This incident has been resolved.",
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"body": "We’ve implemented a resolution for the issue affecting Postscript login and partner APIs, and systems are functioning as expected. Message sending, popups, Onsite Opt-in, and subscriber experience were not impacted. We continue to monitor to ensure full stability.",
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"body": "Postscript performance is degraded due to an upstream issue with Cloudflare. This is impacting some customers' ability to log into the application and our partner APIs. Our engineering team has begun migrating to our secondary CDN and are actively working to resolve this issue.\n\nImportant: Message sending, popups, link tracking, and subscriber experience are fully operational.",
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"body": "Performance appears to have returned to normal. We will continue monitoring to ensure stable performance, but are marking this incident as resolved.",
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"body": "Cloudflare has resolved the issues affecting our services. We have returned traffic to Cloudflare and are monitoring for any further performance concerns.",
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}
],
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{
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{
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"body": "Jan 4th, 2024\nAround 11 AM MST, a small portion of the city of Phoenix experienced a temporary WiFi outage, which is where our Sales Associates are located, leading to delays in response time for our customers. This outage continued for the rest of the business day. \n\nAs of 9 AM MST on Jan 5th, our team is operating at full capacity again, and we are actively working on clearing the backlog of messages accumulated during the outage.",
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"name": "SMS Sales - Internet Outage",
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],
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"name": "Postscript",
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},
"status": {
"description": "All Systems Operational",
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}
}