Snapshot 21649
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "5vmfjkjqr4hj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Programmatic UPS Account Connection",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e18:06\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e CDT"
},
{
"code": "3k4ll53wgt08",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Royal Mail and ParcelForce planned maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e CDT"
},
{
"code": "sr4x8h86dykv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] FAN Courier has planned maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e CDT"
},
{
"code": "1km1r05y40vl",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Evri - Unable to create labels",
"timestamp": "Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:47\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e07:31\u003c/var\u003e CDT"
},
{
"code": "2j44732dqd2t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled maintenance for the Royal Mail and Parcelforce services.",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:01\u003c/var\u003e CDT"
},
{
"code": "6xf64sdy398p",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Royal Mail and ParcelForce planned maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e22:01\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e CDT"
},
{
"code": "n7jnwwttybk6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Royal Mail and ParcelForce planned maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e CDT"
},
{
"code": "mfyvx1px72yt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Temporary disruption affecting FedEx UK Rates",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:42\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e01:12\u003c/var\u003e CDT"
},
{
"code": "s5kkfmyzbmg3",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Royal Mail and ParcelForce planned maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e00:00\u003c/var\u003e CDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "vrxcjlxd9988",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] DPD Ireland planned maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:30\u003c/var\u003e - \u003cvar data-var='time'\u003e20:00\u003c/var\u003e CDT"
},
{
"code": "282xy0k0yx86",
"impact": "none",
"message": "We started receiving statuses from the carrier.",
"name": "Delay in receiving the tracking statuses from Royal Mail and Parcel Force",
"timestamp": "Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:03\u003c/var\u003e - \u003cvar data-var='time'\u003e10:26\u003c/var\u003e CDT"
},
{
"code": "nydj99nhq0q5",
"impact": "none",
"message": "Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe.\n\nIn the meantime, other European carriers remain available for your UK shipments at this time.",
"name": "Royal Mail by ShipStation Shipment Disruption",
"timestamp": "Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e12:41\u003c/var\u003e CDT"
},
{
"code": "30nk8d7fgkv4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "ShipStation API dashboard access issue",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e04:44\u003c/var\u003e - \u003cvar data-var='time'\u003e05:54\u003c/var\u003e CDT"
},
{
"code": "yrpkzl1r23wc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Royal Mail and Parcel Force maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e02:30\u003c/var\u003e CDT"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "whjrq2y2bsfl",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Team Global Express Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e07:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e CDT"
},
{
"code": "v6lhkntwv34z",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Issue with Purolator label creation and getting rates",
"timestamp": "Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e05:32\u003c/var\u003e - \u003cvar data-var='time'\u003e07:56\u003c/var\u003e CDT"
},
{
"code": "v7sjljxz9nyv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - \u003cvar data-var='time'\u003e21:13\u003c/var\u003e CDT"
},
{
"code": "ql6d0dc6jshw",
"impact": "minor",
"message": "The carrier solved the issue on his side, and the performance went back to normal.",
"name": "Royal Mail and Parcel Force performance degradation",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e04:40\u003c/var\u003e - \u003cvar data-var='time'\u003e06:19\u003c/var\u003e CDT"
},
{
"code": "vp1861xqlkcc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "General Latency",
"timestamp": "Jul \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:24\u003c/var\u003e - \u003cvar data-var='time'\u003e16:58\u003c/var\u003e CDT"
},
{
"code": "yw4vgj730lg4",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Evri API maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e22:00\u003c/var\u003e - \u003cvar data-var='time'\u003e23:00\u003c/var\u003e CDT"
},
{
"code": "q3xmc7ddl1xm",
"impact": "none",
"message": "Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. \u003ca href=\"https://www.shipstation.com/blog/eu-de-minimis-shipping-changes-what-to-know/\"\u003eLearn more here\u003c/a\u003e.\n\n\u003cstrong\u003eGlobalPost:\u003c/strong\u003e Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties \u0026amp; Taxes Included. See details \u003ca href=\"https://www.goglobalpost.com/service-updates/\"\u003ehere\u003c/a\u003e.\n\n\u003cstrong\u003eCanada Post:\u003c/strong\u003e Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details \u003ca href=\"https://www.canadapost-postescanada.ca/cpc/en/our-company/support-dashboard.page#iw_comp1603338933882\"\u003ehere\u003c/a\u003e.",
"name": "EU De Minimis Removal Disruptions",
"timestamp": "Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:27\u003c/var\u003e CDT"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2026-06-30T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "82k4vbz516t5",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Increased rate of latency and timeout errors.",
"timestamp": "Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:45\u003c/var\u003e CDT"
},
{
"code": "1vv5cl82kp6l",
"impact": "major",
"message": "This incident has been resolved.",
"name": "UPS Authentication Errors",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e16:15\u003c/var\u003e - \u003cvar data-var='time'\u003e17:25\u003c/var\u003e CDT"
},
{
"code": "s303fj1557fc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Unable to load account dashboard",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e10:59\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e CDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "7w8mg6k2jqzh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "FedEx Label Generation Error",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e13:29\u003c/var\u003e - \u003cvar data-var='time'\u003e14:16\u003c/var\u003e CDT"
},
{
"code": "h3rw16z7pv7m",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Account Dashboard Access Issues",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:02\u003c/var\u003e CDT"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "wyggg9bnd4sq",
"impact": "minor",
"message": "This incident has been resolved",
"name": "Elevated rate of timeouts",
"timestamp": "Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:26\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:36\u003c/var\u003e CDT"
},
{
"code": "d3h7xls095xd",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Elevated rate of timeouts",
"timestamp": "Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:01\u003c/var\u003e - \u003cvar data-var='time'\u003e15:31\u003c/var\u003e CDT"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2026-03-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "h2sfbxgl725h",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Account Dashboard - Problem displaying some active carrier connections",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:14\u003c/var\u003e - \u003cvar data-var='time'\u003e11:40\u003c/var\u003e CDT"
},
{
"code": "vbdbk8lh8pv3",
"impact": "none",
"message": "This incident has been resolved.",
"name": "UPS Updates for US \u0026 CA Shipments",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:56\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e CST"
},
{
"code": "qw7wqjxbfhq3",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Sendle AU, CA, \u0026 US - Shipments Halted",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:23\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:08\u003c/var\u003e CST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "wx6bzsc311w7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Elevated rate of timeouts",
"timestamp": "Feb \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:26\u003c/var\u003e - \u003cvar data-var='time'\u003e12:02\u003c/var\u003e CST"
},
{
"code": "m5vwzrcss6rc",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Increased Rate of Timeout Errors",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e12:28\u003c/var\u003e - \u003cvar data-var='time'\u003e13:10\u003c/var\u003e CST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "7cf6ksg1rlqm",
"impact": "minor",
"message": "This incident has been resolved by the carrier.",
"name": "Purolator issue with country code recognizing",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e04:45\u003c/var\u003e - \u003cvar data-var='time'\u003e05:11\u003c/var\u003e CST"
},
{
"code": "33m0f2v4jw36",
"impact": "none",
"message": "This incident has been resolved.",
"name": "UPS Potential High Volume",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:22\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:55\u003c/var\u003e CST"
},
{
"code": "plblbjyxljm9",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Australian Carrier Updates",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:16\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e CST"
},
{
"code": "1j86lywff0vb",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Canadian Disruption Updates",
"timestamp": "Oct \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e CST"
},
{
"code": "wwyrskj6l81f",
"impact": "none",
"message": "This incident has been resolved.",
"name": "UPS Aircraft Accident Impacts",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:30\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e CST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-06:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-06:00",
"months": [
{
"incidents": [
{
"code": "0jqxj66tzynq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Issues Creating Labels and Getting Rates for UPS - \"(403) Forbidden\"",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e11:32\u003c/var\u003e CST"
},
{
"code": "0071jzvffvyl",
"impact": "minor",
"message": "This incident has been resolved",
"name": "ShipStation API Access Issue",
"timestamp": "Dec \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e13:59\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e CST"
},
{
"code": "003664xl5h3v",
"impact": "major",
"message": "This incident has been resolved.\n\nCloudflare implemented the fix on their side and it solved the issue.",
"name": "Dashboard Login Issues",
"timestamp": "Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e03:08\u003c/var\u003e - \u003cvar data-var='time'\u003e03:35\u003c/var\u003e CST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "7dnqpjvmtznx",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Dashboard Login Issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:26\u003c/var\u003e - \u003cvar data-var='time'\u003e09:14\u003c/var\u003e CST"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "687fk83f3fq7",
"impact": "major",
"message": "This incident has been resolved.",
"name": "AWS Outage Impacting Overall Performance",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e16:15\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:35\u003c/var\u003e CDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
}
]
}