Third Party Index

ShipStation

shipstation.com

Subprocessors

None extracted.

Listed as a subprocessor by (1)

1 company

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: 1 incident (1 major)Jul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 minor)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: 1 incident (1 critical)Aug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 major)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 no impact stated)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 2 incidents (1 critical, 1 minor)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 12 incidents in 90 days
  • 4 major or critical
  • 22 h 44 min typical time to resolve
  • 22 h 44 min longest major
BeganIncidentImpactLasted
Australian Carrier Updatesno impact stated32 days
UPS Potential High Volumeno impact stated32 days
UPS Aircraft Accident Impactsno impact stated52 days
Canadian Disruption Updatesno impact stated77 days
Programmatic UPS Account Connectionminor4 days
Evri - Unable to create labelscritical22 h 44 min
Temporary disruption affecting FedEx UK Ratesminor16 h 29 min
Delay in receiving the tracking statuses from Royal Mail and Parcel Forceno impact stated23 min

Incidents per month

0 2 4 Oct 2025: 1 incident (1 major) · partial: our history begins Oct 1 · typical time to resolve 18 h 20 min Nov 2025: 1 incident (1 major) · typical time to resolve 1 h 48 min Dec 2025: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 16 min Jan 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 51 days Feb 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 36 min Mar 2026: 1 incident (1 major) · typical time to resolve 2 h 26 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 21 h 10 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 3 h 2 min Jun 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 3 h 56 min Jul 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 1 h 39 min Aug 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 1 h 10 min Sep 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 22 h 44 min Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Evri1
FedEx US1
UPS US1

As ShipStation's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for ShipStation's site

ShipStation transparency rating

It updates with the rating.

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