Snapshot 217498

Document
Subprocessor list
URL
https://www.nextiva.com/privacy-policy.html?doc=06
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
270715 bytes
SHA-256 (raw)
30ac3fb5936149f0f0386ec7fc01847833c4a48e65a1e5052aa1f44ba53e0801
SHA-256 (normalized text)
3a520fb984090a44cfc505cb07608f932157aaf6fd8b976630c91b47aeed1b8d

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "adobe",
      "evidence_id": 1831,
      "data": {
        "name": "Adobe",
        "purposes": [
          "eSignatures"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "akixi",
      "evidence_id": 1831,
      "data": {
        "name": "Akixi",
        "purposes": [
          "Call center reporting and integration for customers"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
      "evidence_id": 1831,
      "data": {
        "name": "Atlassian",
        "purposes": [
          "Project Management, Content Management, IT Service Management"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "automattic",
      "evidence_id": 1831,
      "data": {
        "name": "Automattic",
        "purposes": [
          "External marketing website which may gather sales leads."
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 1831,
      "data": {
        "name": "AWS",
        "purposes": [
          "Application and Cloud Hosting"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Axacore (Scrypt) (CTS)",
        "purposes": [
          "vFAX Services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Bambora",
        "purposes": [
          "Payment Gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 1831,
      "data": {
        "name": "Cloudflare",
        "purposes": [
          "Content Delivery Network, Web Application Firewall"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "conga",
      "evidence_id": 1831,
      "data": {
        "name": "Conga (Appextremes LLC dba Conga)",
        "purposes": [
          "Contract management system"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "customers-ai",
      "evidence_id": 1831,
      "data": {
        "name": "Customers.ai",
        "purposes": [
          "Direct email marketing and lead generation"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 1831,
      "data": {
        "name": "Datadog",
        "purposes": [
          "Web and Application service and performance monitoring"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "deepgram",
      "evidence_id": 1831,
      "data": {
        "name": "Deepgram",
        "purposes": [
          "Transcriptions of call recordings and real-time calls."
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Defmacro Software (ClearTax)",
        "purposes": [
          "E invoice and e-way bills, Tax filings"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "dstny",
      "evidence_id": 1831,
      "data": {
        "name": "Dstny",
        "purposes": [
          "Teams voice integration"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "five9",
      "evidence_id": 1831,
      "data": {
        "name": "Five9",
        "purposes": [
          "Call center software which Nextiva resells"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 1831,
      "data": {
        "name": "Google",
        "purposes": [
          "Application and Cloud Hosting; AI API services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States, Canada, UK, Spain"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "hubspot",
      "evidence_id": 1831,
      "data": {
        "name": "Hubspot",
        "purposes": [
          "Lead generation and quote management"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "impartner",
      "evidence_id": 1831,
      "data": {
        "name": "Impartner",
        "purposes": [
          "Partner management"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Kakapo Systems",
        "purposes": [
          "Nextiva resells the Unity application for User, Reception, Call Center Agent & Supervisor Dashboards, Call Center Wallboard"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "linkedin",
      "evidence_id": 1831,
      "data": {
        "name": "LinkedIn Corporation",
        "purposes": [
          "Sales lead investigation"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "liveperson",
      "evidence_id": 1831,
      "data": {
        "name": "LivePerson (Tenfold)",
        "purposes": [
          "Call recording and integration with Salesforce for customers"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "lusha",
      "evidence_id": 1831,
      "data": {
        "name": "Lusha",
        "purposes": [
          "Sales and Marketing"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 1831,
      "data": {
        "name": "Microsoft",
        "purposes": [
          "Email, file storage, collaboration, AI API Services, cloud hosting"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mimecast",
      "evidence_id": 1831,
      "data": {
        "name": "Mimecast",
        "purposes": [
          "Email security services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Mondago Ltd.",
        "purposes": [
          "Nextiva resells the Go Integrator software"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "moneris",
      "evidence_id": 1831,
      "data": {
        "name": "Moneris",
        "purposes": [
          "Payment Gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "Canada"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mongodb",
      "evidence_id": 1831,
      "data": {
        "name": "MongoDB",
        "purposes": [
          "Database Services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Mutare",
        "purposes": [
          "Voicemail to text/email transcription"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Network Merchants",
        "purposes": [
          "Payment Gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Newo.ai",
        "purposes": [
          "AI generated voice services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 1831,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "Analysis of customer interactions"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "oracle",
      "evidence_id": 1831,
      "data": {
        "name": "Oracle",
        "purposes": [
          "Accounting and Billing"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "outreach",
      "evidence_id": 1831,
      "data": {
        "name": "Outreach.io",
        "purposes": [
          "Sales workflow automation"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "paubox",
      "evidence_id": 1831,
      "data": {
        "name": "Paubox",
        "purposes": [
          "HIPAA-compliant email gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Payscout",
        "purposes": [
          "Payment Gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pendo",
      "evidence_id": 1831,
      "data": {
        "name": "Pendo",
        "purposes": [
          "Application analytics"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Redsys",
        "purposes": [
          "Payment Gateway"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "Spain"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Responsive",
        "purposes": [
          "Customer contact information"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 1831,
      "data": {
        "name": "Salesforce.com, Inc.",
        "purposes": [
          "Customer Relationship Management System, Collaboration"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "SignalHire",
        "purposes": [
          "Marketing tool"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "Poland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "SimpleWAN",
        "purposes": [
          "On-premises SD-WAN routers for phones"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sinch",
      "evidence_id": 1831,
      "data": {
        "name": "Sinch",
        "purposes": [
          "US SMS messaging and voice services"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snapengage",
      "evidence_id": 1831,
      "data": {
        "name": "SnapEngage",
        "purposes": [
          "Web site chat functionality"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 1831,
      "data": {
        "name": "Stripe",
        "purposes": [
          "Payment Processor"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1831,
      "data": {
        "name": "Surface Labs",
        "purposes": [
          "Sales leads workflow management and web forms on https://www.nextiva.com"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "totango",
      "evidence_id": 1831,
      "data": {
        "name": "Totango",
        "purposes": [
          "Customer onboarding and sentiment analysis"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 1831,
      "data": {
        "name": "Twilio",
        "purposes": [
          "Email Service Provider"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "worldpay",
      "evidence_id": 1831,
      "data": {
        "name": "Worldpay, LLC",
        "purposes": [
          "Payment Processor"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zerobounce",
      "evidence_id": 1831,
      "data": {
        "name": "ZeroBounce",
        "purposes": [
          "Email address verification"
        ],
        "sections": [
          "Independent Office of Consumer Protection Agency (OIPC)"
        ],
        "locations": [
          "United States"
        ]
      }
    }
  ]
}