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Skip to Main Navigation Skip to Main Content Skip to Footer contact_icon Buy Try Exposure Management AI Security Cloud Security OT Security Vulnerability Management Hexa AI Identity Security Patch Management Attack Surface Management Web App Scanning Security Tool Connectors View all products Explore By Use Case Secure AI Secure OT/IoT Exposure Management Cloud Security Compliance Vulnerability Management Asset Inventory Highly Secure Environments Secure Data Centers Zero-Trust Explore By Industry Financial Services Energy Healthcare Technology Education Government Defense Retail Why choose Tenable Industry recognition Customer stories Tenable vs competitors Report Tenable is the one clear leader in Exposure Management See why Resource library Blog Research center Training and certification Cybersecurity guide Customer stories Find a partner Resources Resource library Accelerate your exposure management strategy with practical resources and tools. Explore About Tenable Leadership Investor relations Tenable ventures Awards and recognition Media room Careers Engagement and inclusion Exposure Management Leadership Council Third-party data sub-processors and affiliates Tenable is committed to transparency and ensuring that all of our Sub-processors comply with the GDPR in processing Customer Personal Data. Tenable engages the following Sub-processors to perform specific processing activities on behalf of Customers: Party Use case Personal Data Types Location of Processing Comments / Justification Amazon Web Services (AWS) Cloud Hosting service for Tenable Vulnerability Management and customer data containers Any Personal Data captured in Scan Data and Admin User Information Either United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. AWS directly supports our role as a Data Processor for customer's historical Scan Data. Native AWS Data Security and Access controls applied to the customer's containers help satisfy GDPR requirements for Tenable as a Data Processor and AWS as a Sub-Processor. SendGrid Email Notifications Admin User Information United States, UK Used when a customer signs up for trials or requests a password reset. Serves as verification for valid email address. Twilio SMS Notifications and Two-factor Authentication Admin User Information United States Phone number and authentication codes are sent to Twilio, but no information is shared to identify who the phone number belongs to. Salesforce, Inc. Customer Relationship Management Admin User Information United States Salesforce assists us in managing our relationships and interactions with our customers. Marketo, Inc. Customer Relationship Management Admin User Information United States, Ireland Marketo assists us in managing and automating our customer marketing initiatives. TaskUs, Inc. Customer account management Admin user information United States TaskUs assists us in managing our customer database. Arrow ECS SAS Customer Relationship Management Business contact information France Arrow assists us in managing our relationships and interactions with our customers. G2.com, Inc. Customer Relationship Management Admin User Information United States G2.com assists us in improving customer experience initiatives. Zift Solutions, Inc. MSSP Relationship Management Admin User Information United States Zift Solutions assists us in managing our relationships and interactions with our MSSP customers. Microsoft Operations Ireland Limited (Azure) Hosting service for Tenable Identity Exposure and individual customer instances. Any Personal Data captured in indicator/exposure results, raw AD event metadata, and Admin User Information France, Ireland, Netherlands, Hong Kong, England, Australia, Singapore, United States, UAE, India Microsoft Azure is our cloud-service provider for the Tenable Identity Exposure product. Snowflake Computing Netherlands B.V. Hosting and data warehousing services Any Personal Data captured in Scan Data and Admin User Information Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. Snowflake provides data warehousing services for Tenable cloud products. Malbec Solutions, Inc. (d/b/a Malbek) Customer relationship management Business contact information United States Malbec assists us in managing customer contracts and related documentation. Demandbase, Inc. Customer relationship management Business contact information United States Demandbase assists us in improving our customer sales and marketing initiatives. Sutherland Global Services, Inc. Customer relationship management, technical support User/administrator information United States, Philippines Sutherland Global Services assists us in managing our relationships/interactions with Nessus Professional trial users and providing them with technical support. Databricks, Inc. Data warehousing services User/administrator information United States Databricks serves as the data warehouse for our customer relationship and account management platforms. MongoDB, Inc. Hosting and database services Any personal data captured in scan data and admin/user information Either United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), and the UAE. MongoDB provides hosting and database services for Tenable Cloud Security. Pendo.io, Inc. In-platform communications, and platform analytics Admin/user information and usage insights United States Pendo assists us in understanding how users interact with the Tenable One Platform and to send them in-platform notifications about their license. Datadog, Inc Product Infrastructure Management Admin/user information United States Datadog assists us in managing our Tenable Cloud Security infrastructure and analyzing log data. Coralogix Inc. Product infrastructure management Admin user information United States Coralogix assists us in managing our product infrastructure and analyzing product log data. ClickHouse, Inc Hosting and database services Personal data captured in scan data Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), or the UAE. ClickHouse provides hosting and database services for Tenable Cloud Security. Cloudflare, Inc Web traffic monitoring Any Personal Data captured in Scan Data Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), or the UAE. Cloudflare provides web traffic monitoring services for the Tenable One platform. Anthropic PBC (Claude) AI-powered feature development and deployment Any personal data that customer includes in prompts when using our Products' generative AI features. Either the United States (Virginia, California, Ohio), Germany (Frankfurt), the UK (London), Singapore, Canada, Australia (Sydney), Japan (Tokyo), Brazil (Sao Paolo), India (Mumbai), or the UAE. Claude provides cloud-based services for developing and deploying AI models in support of Tenable's AI/ML-powered product features. Artificial intelligence vendors Party Services Provided Personal Data Processed (If Applicable) Google LLC (Google Cloud Vertex AI, Google Gemini Enterprise) Vertex AI provides cloud-based services for developing and deploying AI models in support of Tenable's AI/ML-powered product features. Gemini's generative AI features assist us with customer technical support inquiries. For Gemini, any Personal Data captured in case data provided by the customer for technical support purposes. Amazon Web Services, LLC (Amazon Bedrock) Amazon Bedrock provides cloud-based services for developing and deploying AI models in support of Tenable's AI/ML-powered product features. Its generative AI features also assist us with customer technical support inquiries. Any Personal Data that customer includes in prompts when using our Products' generative AI features or that is captured in case data provided by the customer for technical support purposes. Salesforce, Inc. (Salesforce Einstein) Einstein's generative AI features assist us with customer technical support inquiries. Any Personal Data captured in case data provided by the customer for technical support purposes. SearchUnify SearchUnify's generative AI features assist us with customer technical support inquiries. Any Personal Data captured in case data provided by the customer for technical support purposes. Slack Technologies, LLC (Slack AI) Slack AI's generative AI features assist us with customer technical support inquiries. Any Personal Data captured in case data provided by the customer for technical support purposes. Anthropic PBC (Claude) Claude provides cloud-based services for developing and deploying AI models in support of Tenable's AI/ML-powered product features. Its generative AI features also assist us with customer technical support inquiries. Any Personal Data that customer includes in prompts when using our Products' generative AI features or that is captured in case data provided by the customer for technical support purposes. In addition to the Sub-processors listed above, the following entities are affiliates of Tenable, and accordingly may also function as sub-processors. Entity Name Country Tenable, Inc. United States Tenable Network Security Limited United Kingdom Tenable Network Security Pte. Limited Singapore Tenable Network Security Netherlands B.V. The Netherlands Tenable Network Security GmbH Germany Tenable Network Security France SAS France Tenable Network Security Ireland Limited Ireland Tenable Network Security Netherlands B.V., Amsterdam, Zweigniederlassung Zurich Switzerland Tenable Network Security Sweden AB Sweden Tenable Network Security Belgium SPRL Belgium Tenable Network Security Denmark ApS Denmark Tenable Network Security Poland S.p Z.o.o Poland Tenable GmbH Austria Tenable Network Security Netherlands, B.V., Sucursal en Espana Spain Tenable Network Security Netherlands, B.V., Italian Branch Italy Tenable Network Security Ireland Limited (DMCC Branch) The UAE Tenable Network Sequranca Brasil LTDA Brazil Related links GDPR Alignment For more information about Tenable Sub-processors or general questions about GDPR, please contact us at [email protected]. Get notified Sign up to receive an email when Tenable updates our list of sub-processors by completing the form below. Tenable One Request a demo The world’s leading AI-powered exposure management platform. Thank You Thank you for your interest in Tenable One. A representative will be in touch soon. Debug: Form ID: 7469 Form Name: one-eval Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: one-eval-form-wrapper Confirmation Class: one-eval-confirmform-modal Simulate Success Tenable One Cloud Exposure Request a demo Close cloud exposure with the actionable cloud security platform. Thank You Thank you for your interest in Tenable One Cloud Exposure. A representative will be in touch soon. Debug: Form ID: 10155 Form Name: tenable-cs Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: tenable-cs-form-wrapper Confirmation Class: tenable-cs-confirmform-modal Simulate Success Tenable Security Center Request a demo Identify and prioritize vulnerabilities based on risk to your business. Managed on premises. Thank You Thank you for your interest in Tenable Security Center. A representative will be in touch soon. Debug: Form ID: 3504 Form Name: tenable-sc-eval Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: tenable-sc-eval-form-wrapper Confirmation Class: tenable-sc-eval-confirmform-modal Simulate Success Tenable Patch Management Request a demo Streamline security and IT collaboration and shorten the mean time to remediate with automation. Thank You Thank you for your interest in Tenable Patch Management. A representative will be in touch soon. Debug: Form ID: 13149 Form Name: patch-mgmt Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: patch-mgmt-form-wrapper Confirmation Class: patch-mgmt-confirmform-modal Simulate Success Tenable Enclave Security Request a demo Identify, understand and close IT and container vulnerabilities. Thank You Thank you for your interest in Tenable Enclave Security. A representative will be in touch soon. Debug: Form ID: 12543 Form Name: enclave Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: enclave-form-wrapper Confirmation Class: enclave-confirmform-modal Simulate Success Tenable One Attack Surface Management Request a demo Gain visibility into your internet-connected assets to eliminate blind spots and unknown sources of risk. Thank You Thank you for your interest in Tenable One Attack Surface Management. A representative will be in touch soon. Debug: Form ID: 6937 Form Name: asm-eval Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: asm-eval-form-wrapper Confirmation Class: asm-eval-confirmform-modal Simulate Success Tenable One AI Exposure Request a demo See, secure, and manage how your teams use AI tools. Thank You Thank you for your interest in Tenable One AI Exposure. A representative will be in touch soon. Debug: Form ID: 14854 Form Name: ai-exposure Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: ai-exposure-form-wrapper Confirmation Class: ai-exposure-confirmform-modal Simulate Success Tenable One OT Exposure Request a demo Close OT exposure with the unified security solution for converged OT/IT environments. Thank You Thank you for your interest in Tenable One OT Exposure. A representative will be in touch soon. Debug: Form ID: 3879 Form Name: ot-eval Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: ot-eval-form-wrapper Confirmation Class: ot-eval-confirmform-modal Simulate Success Tenable One Identity Exposure Request a demo Close identity exposure with the essential solution for the identity-intelligent enterprise. Thank You Thank you for your interest in Tenable One Identity Exposure. A representative will be in touch soon. Debug: Form ID: 4178 Form Name: ad-eval Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: ad-eval-form-wrapper Confirmation Class: ad-eval-confirmform-modal Simulate Success Why Tenable See Tenable in action Want to see how Tenable can help your team find and fix critical cyber weaknesses that put your business at risk? Complete this form to get a custom quote or demo. Thank you You should receive a confirmation email shortly and one of our representatives will be in touch. Debug: Form ID: 13427 Form Name: why-compare-form Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: why-compare-form-form-wrapper Confirmation Class: why-compare-form-confirmform-modal Simulate Success SLCGP Learn How Tenable Helps Achieve SLCGP Cybersecurity Plan Requirements Tenable solutions help fulfill all SLCGP requirements. Connect with a Tenable representative to learn more. Thank You You should receive a confirmation email shortly and one of our Sales Development Representatives will be in touch. Route any questions to [email protected]. Debug: Form ID: 10616 Form Name: slcgp Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments c-form--compact Form Wrapper ID: slcgp-form-wrapper Confirmation Class: slcgp-confirmform-modal Simulate Success Subscribe Cybersecurity news you can use Enter your email and never miss timely alerts and security guidance from the experts at Tenable. Thank you for subscribing! Debug: Form ID: 3971 Form Name: blog-subscribe Form Class: c-form form-panel__global-form c-form--mkto js-mkto-no-css js-form-hanging-label c-form--hide-comments Form Wrapper ID: blog-subscribe-form-wrapper Confirmation Class: blog-subscribe-confirmform-modal Simulate Success Try for free Tenable One Vulnerability Management You're a step away from a free trial Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Your Tenable One Vulnerability Management trial also includes Tenable One Web App Scanning. Buy now Tenable One Vulnerability Management Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today. Number of assets 100 Please contact us or a Tenable partner. Thank You Thank you for your interest in Tenable One Vulnerability Management. A representative will be in touch soon. Debug: Form ID: 3174 Form Name: vm Form Class: c-form c-form--mkto js-mkto-no-css js-form-hanging-label Form Wrapper ID: vm-form-wrapper Confirmation Class: vm-confirmform-modal Simulate Success Try for free Tenable One Web App Scanning You're a step away from a free trial Enjoy full access to our latest web application scanning offering designed for modern applications as part of the Tenable One Exposure Management platform. Safely scan your entire online portfolio for vulnerabilities with a high degree of accuracy without heavy manual effort or disruption to critical web applications. Sign up now. Your Tenable One Web App Scanning trial also includes Tenable One Vulnerability Management. Buy now Buy Tenable One Web App Scanning Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today. FQDNs 5 $3,578 Buy now Please contact us or a Tenable partner. Thank You Thank you for your interest in Tenable Web App Scanning. A representative will be in touch soon. Debug: Form ID: 3258 Form Name: was Form Class: c-form c-form--mkto js-mkto-no-css js-form-hanging-label Form Wrapper ID: was-form-wrapper Confirmation Class: was-confirmform-modal Simulate Success Try for free Tenable Nessus Professional You're a step away from a free trial Tenable Nessus is the most comprehensive vulnerability scanner on the market today. Fill out the form below to continue with a Nessus Pro trial. Buy now Buy Tenable Nessus Professional Buy a multi-year license and save. Add Advanced Support for access to phone, community, and chat support 24 hours a day, 365 days a year. Try for free Tenable Nessus Expert You're a step away from a free trial Built for the modern attack surface, Nessus Expert enables you to see more and protect your organization from vulnerabilities from IT to the cloud. Already have Tenable Nessus Professional? Upgrade to Nessus Expert free for 7 days. Buy now Buy Nessus Expert With Advanced Support for Nessus Pro, your teams will have access to phone, Community, and chat support 24 hours a day, 365 days a year. This advanced level of technical support helps to ensure faster response times and resolution to your questions and issues. Advanced Support Plan Features Phone Support Phone support 24 hours a day, 365 days a year, available for up to ten (10) named support contacts. Chat Support Chat support available to named support contacts, accessible via the Tenable Community is available 24 hours a day, 365 days a year. Tenable Community Support Portal All named support contacts can open support cases within the Tenable Community. Users can also access the Knowledge Base, documentation, license information, technical support numbers, etc.; utilize live chat, ask questions to the Community, and learn about tips and tricks from other Community members. Initial Response Time P1-Critical: < 2 hr P2-High: < 4 hr P3-Medium: < 12 hr P4-Informational: < 24 hr Support Contacts Support contacts must be reasonably proficient in the use of information technology, the software they have purchased from Tenable, and familiar with the customer resources that are monitored by means of the software. Support contacts must speak English and conduct support requests in English. Support contacts must provide information reasonably requested by Tenable for the purpose of reproducing any Error or otherwise resolving a support request.