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Skip to main content EBSCO Research Platforms Sub-Processor List Last updated: January 24, 2025 This list of sub-processors supports EBSCOhost and EBSCO Discovery Service platforms, including all research databases within. Hosting Platform The following providers are used to store EBSCO data and deliver EBSCO products and services. Name Purpose Location of Processing Amazon Web Services, Inc. (AWS) EBSCO products primarily use AWS for data storage and software delivery. United States Software as a Service The various software packages below are used to monitor, manage and/or enhance our products and services. Name Purpose Location of Processing Amplitude, Inc. Application metrics and analysis tool United States MaxMind, Inc. IP Authentication United States OneTrust, LLC Data Subject Access Right request software United States Osano, Inc. Cookie management (IP Address and Cookie Preferences only) Ireland Navisite, LLC Software delivery platform, hosting and services United States Snowflake, Inc. Data warehousing United States Jisc Commercial Limited SSO Authentication for OpenAthens subscribers only UK Staff Augmentation EBSCO augments its internal staff with assistance from the following staffing providers. Name Purpose Location of Processing InfoSys Limited Software development support India EPAM Systems, Inc. Software development support India, Europe NISC Export Services Pvt. Ltd. (NES) Customer support India © 2026 EBSCO Information Services. All rights reserved. Back to top