Snapshot 226829
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 1182,
"data": {
"name": "Amazon Web Services, Inc.",
"purposes": [
"Cloud service provider and customer data storage platform"
],
"sections": [
"Core Infrastructure Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 1182,
"data": {
"name": "Anthropic",
"purposes": [
"Provider for backend support of AI-enabled functionality. No Customer Data will be used to train or improve Anthropic’s artificial intelligence models. Anthropic does not store Customer Data sent through the API on their platform."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "crescendo-ai",
"evidence_id": 1182,
"data": {
"name": "Crescendo (formerly PartnerHero)",
"purposes": [
"The subprocessor only has access to Customer Data in the course of customer-initiated support cases."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States / Philippines / Honduras"
]
}
},
{
"kind": "subprocessor",
"vendor": "crusoe",
"evidence_id": 1182,
"data": {
"name": "Crusoe",
"purposes": [
"Cloud service provider"
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 1182,
"data": {
"name": "Google Cloud Platform",
"purposes": [
"Cloud service provider"
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "intercom",
"evidence_id": 1182,
"data": {
"name": "Intercom",
"purposes": [
"Support services. Intercom will only process customer data if it is shared between Customer and Otter.ai in the support tool."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "on24",
"evidence_id": 1182,
"data": {
"name": "On24",
"purposes": [
"Webinar and virtual event hosting platform."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "onesignal",
"evidence_id": 1182,
"data": {
"name": "OneSignal",
"purposes": [
"Customer engagement and push notifications."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 1182,
"data": {
"name": "OpenAI",
"purposes": [
"Provider for evaluating the effectiveness of our Large Language Models (LLM). The provider is used to provide input on whether product feature(s) may contain harmful information. No Customer Data will be used to train or improve OpenAI’s artificial intelligence models. OpenAI does not store Customer Data sent through the API on their platform."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "planhat",
"evidence_id": 1182,
"data": {
"name": "PlanHat",
"purposes": [
"Customer Success platform for post-sales lifecycle."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1182,
"data": {
"name": "Research Transcriptions",
"purposes": [
"Provider for annotating training and evaluation data for our product features."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "slack",
"evidence_id": 1182,
"data": {
"name": "Slack",
"purposes": [
"Internal messaging platform for communications."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "stripe",
"evidence_id": 1182,
"data": {
"name": "Stripe",
"purposes": [
"Cloud-based Payment Processing"
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "workato",
"evidence_id": 1182,
"data": {
"name": "Workato",
"purposes": [
"Provider for building automations and integrations."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "workos",
"evidence_id": 1182,
"data": {
"name": "WorkOS",
"purposes": [
"Directory sync for enterprise login workflow."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "zendesk",
"evidence_id": 1182,
"data": {
"name": "Zendesk",
"purposes": [
"Cloud-based customer support services. Personal data may be contained in the customer support tickets."
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
},
{
"kind": "subprocessor",
"vendor": "zuora",
"evidence_id": 1182,
"data": {
"name": "Zuora",
"purposes": [
"Subscription Management & Billing"
],
"sections": [
"Other Subprocessors"
],
"locations": [
"United States"
]
}
}
]
}