Otter Meeting Agent
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 72 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Otter Meeting Agent's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/otter-meeting-agent"><img src="https://thirdpartyindex.com/badge/otter-meeting-agent.svg" alt="Otter Meeting Agent transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/otter-meeting-agent)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud service provider and customer data storage platform | United States | |
| Anthropic | Provider for backend support of AI-enabled functionality. No Customer Data will be used to train or improve Anthropic’s artificial intelligence models. Anthropic does not store Customer Data sent through the API on their platform. | United States | |
| Crescendo (formerly PartnerHero) | The subprocessor only has access to Customer Data in the course of customer-initiated support cases. | United States / Philippines / Honduras | |
| Crusoe | Cloud service provider | United States | |
| Google Cloud Platform | Cloud service provider | United States | |
| Intercom | Support services. Intercom will only process customer data if it is shared between Customer and Otter.ai in the support tool. | United States | |
| On24 | Webinar and virtual event hosting platform. | United States | |
| OneSignal | Customer engagement and push notifications. | United States | |
| OpenAI | Provider for evaluating the effectiveness of our Large Language Models (LLM). The provider is used to provide input on whether product feature(s) may contain harmful information. No Customer Data will be used to train or improve OpenAI’s artificial intelligence models. OpenAI does not store Customer Data sent through the API on their platform. | United States | |
| PlanHat | Customer Success platform for post-sales lifecycle. | United States | |
| Research Transcriptions | Provider for annotating training and evaluation data for our product features. | United States | |
| Slack | Internal messaging platform for communications. | United States | |
| Stripe | Cloud-based Payment Processing | United States | |
| Workato | Provider for building automations and integrations. | United States | |
| WorkOS | Directory sync for enterprise login workflow. | United States | |
| Zendesk | Cloud-based customer support services. Personal data may be contained in the customer support tickets. | United States | |
| Zuora | Subscription Management & Billing | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
MinIO min.io AI meeting transcription; processes voice recordings, meeting transcripts, and attendee names which may contain confidential business or customer information
Changes
None since tracking began.