Snapshot 231334
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{
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{
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"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCOadmin - System Maintenance",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e23:00\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e UTC"
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{
"code": "xq510swf2y7g",
"impact": "minor",
"message": "All known issues are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Full Text Finder and additional services",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e18:54\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e21:44\u003c/var\u003e UTC"
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{
"code": "y1x7vnc0x3jb",
"impact": "none",
"message": "We are investigating intermittent errors that some customers may experience while searching or placing orders in GOBI. If you are impacted, please contact Customer Service for assistance.",
"name": "GOBI Service Issue - Investigating",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e13:30\u003c/var\u003e UTC"
},
{
"code": "wbpqp8s4sjtk",
"impact": "major",
"message": "The issues customers reported with Stacks access are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Stacks Access Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:36\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e14:41\u003c/var\u003e UTC"
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{
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"message": "The issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support. \n\nPlease refer to the OpenAthens status page for more information:\nhttps://status.openathens.net/",
"name": "Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:14\u003c/var\u003e - \u003cvar data-var='time'\u003e13:03\u003c/var\u003e UTC"
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{
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{
"code": "yr6q7z974jzz",
"impact": "critical",
"message": "The issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Mosaic",
"timestamp": "Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e17:07\u003c/var\u003e - \u003cvar data-var='time'\u003e18:06\u003c/var\u003e UTC"
}
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{
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{
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"impact": "none",
"message": "This incident has been resolved.",
"name": "Service Issue Reported – ***STACKS***",
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},
{
"code": "w214n0dyrkz5",
"impact": "major",
"message": "The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – EBSCO System error when accessing persistent links",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:25\u003c/var\u003e - \u003cvar data-var='time'\u003e16:21\u003c/var\u003e UTC"
}
],
"name": "September",
"year": 2026
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"start_time": "2026-09-01T00:00:00Z",
"time_zone": "UTC"
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{
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{
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{
"code": "x651q1vd2h2l",
"impact": "major",
"message": "This incident has been resolved. Our engineering teams will continue to monitor the system to ensure that all operations are stable.",
"name": "Service Issue Reported – EBSCONET",
"timestamp": "Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e14:58\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e18:40\u003c/var\u003e UTC"
},
{
"code": "wzxqwh33qzk8",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO eBook Order Fulfillment - System Maintenance",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
},
{
"code": "ydwmxtbk6tbg",
"impact": "none",
"message": "The issues customers reported with EBSCONET are now resolved. If you continue to experience an issue, please contact EBSCONETSupport@ebsco.com. We apologize for the inconvenience.",
"name": "Service Issue Reported – EBSCONET",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e14:32\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e UTC"
},
{
"code": "m220z2z4gj20",
"impact": "major",
"message": "The searching issue customers reported with EBSCO Discovery Service and EBSCOhost Research Databases is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – EBSCO Discovery Service and EBSCOhost Search Unavailable",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e12:57\u003c/var\u003e - \u003cvar data-var='time'\u003e13:17\u003c/var\u003e UTC"
}
],
"name": "August",
"year": 2026
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{
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{
"code": "gbmftmgmmmrk",
"impact": "minor",
"message": "The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "eBook order fulfillment in ECM, GOBI and Mosiac is delayed.",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e20:28\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e04:27\u003c/var\u003e UTC"
},
{
"code": "qy51lw6g7nv4",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API ***",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e16:27\u003c/var\u003e - \u003cvar data-var='time'\u003e17:05\u003c/var\u003e UTC"
},
{
"code": "2qv88hr8d5qc",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCOadmin - Scheduled Maintenance",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e UTC"
},
{
"code": "njsqq4wlmksg",
"impact": "major",
"message": "The issues customers reported with EBSCOHost Research Databases; EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery Service",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:03\u003c/var\u003e - \u003cvar data-var='time'\u003e11:54\u003c/var\u003e UTC"
}
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"year": 2026
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{
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{
"code": "r3g9n7ctq9y8",
"impact": "major",
"message": "The issues reported are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder***",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e06:58\u003c/var\u003e - \u003cvar data-var='time'\u003e09:17\u003c/var\u003e UTC"
},
{
"code": "gx96vsg5k7bt",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO Interfaces - System Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "1dtlkh0vkn6v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO Interfaces - System Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e08:30\u003c/var\u003e UTC"
},
{
"code": "lrtxvcnky0h8",
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"message": "The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – ***Multiple Services***",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e02:55\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e03:17\u003c/var\u003e UTC"
},
{
"code": "mck052tgp4b3",
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"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO Interfaces - System Maintenance",
"timestamp": "Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e06:30\u003c/var\u003e - \u003cvar data-var='time'\u003e07:30\u003c/var\u003e UTC"
}
],
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"time_zone": "UTC"
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{
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{
"incidents": [
{
"code": "fwgfxn7gcd25",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCONET - System Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e - \u003cvar data-var='time'\u003e23:32\u003c/var\u003e UTC"
},
{
"code": "jycymtmxnbmk",
"impact": "critical",
"message": "The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Multiple Services",
"timestamp": "May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:15\u003c/var\u003e - \u003cvar data-var='time'\u003e17:19\u003c/var\u003e UTC"
},
{
"code": "bm6xv83q50hk",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCONET - System Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - May \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e UTC"
},
{
"code": "v8163gxvmlmy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Auto Repair Source - System Maintenance",
"timestamp": "May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e11:30\u003c/var\u003e - May \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e15:30\u003c/var\u003e UTC"
},
{
"code": "mlhydlrtf63p",
"impact": "major",
"message": "The issues customers reported with eBooks returning - \"Error occurred please try again later\" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "eBooks returning - \"Error occurred please try again later\" messages",
"timestamp": "May \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e15:38\u003c/var\u003e - \u003cvar data-var='time'\u003e16:04\u003c/var\u003e UTC"
},
{
"code": "v0mc8k37z0br",
"impact": "minor",
"message": "The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – ***EBSCO eBooks Leads to error***",
"timestamp": "May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:52\u003c/var\u003e - \u003cvar data-var='time'\u003e16:57\u003c/var\u003e UTC"
},
{
"code": "k65cqr69gdzb",
"impact": "none",
"message": "This incident has been resolved. Thank you for your patience.",
"name": "GOBI is currently unavailable",
"timestamp": "May \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e20:51\u003c/var\u003e - May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e00:18\u003c/var\u003e UTC"
},
{
"code": "03wdcw5q89q0",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] GOBI Maintenance Monday, May 4th",
"timestamp": "May \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e17:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e UTC"
}
],
"name": "May",
"year": 2026
},
{
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{
"code": "1k8th8hdkf07",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] GOBI Maintenance Saturday, April 11th",
"timestamp": "Apr \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:15\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e03:00\u003c/var\u003e UTC"
},
{
"code": "9l61rvv2fq0v",
"impact": "minor",
"message": "The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Adobe DRM Full eBook Downloads Error",
"timestamp": "Apr \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:34\u003c/var\u003e UTC"
},
{
"code": "8x4p5vb7rtj2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO eBooks - System Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e UTC"
},
{
"code": "01y5tzmbl1kv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO eBooks - System Maintenance",
"timestamp": "Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e UTC"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "tzjfjpzfjf85",
"impact": "none",
"message": "The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e14:05\u003c/var\u003e - \u003cvar data-var='time'\u003e14:27\u003c/var\u003e UTC"
},
{
"code": "nyz1whn6tzg2",
"impact": "minor",
"message": "The issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:15\u003c/var\u003e - \u003cvar data-var='time'\u003e16:25\u003c/var\u003e UTC"
},
{
"code": "4y0g0pqbmwyq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Publication Finder \u003e EEM Configuration System Maintenance",
"timestamp": "Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
},
{
"code": "sl2x53dl3plt",
"impact": "major",
"message": "The issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Flipster",
"timestamp": "Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e15:39\u003c/var\u003e - \u003cvar data-var='time'\u003e16:16\u003c/var\u003e UTC"
},
{
"code": "q224fgxt9hkx",
"impact": "minor",
"message": "The issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Displaying PDFs on EHOST",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:47\u003c/var\u003e - \u003cvar data-var='time'\u003e13:16\u003c/var\u003e UTC"
},
{
"code": "m265q90nc53q",
"impact": "major",
"message": "The issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Stacks",
"timestamp": "Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e23:38\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e02:35\u003c/var\u003e UTC"
},
{
"code": "60vtylp917d5",
"impact": "none",
"message": "The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.",
"name": "Service Issue Reported – Full Text Retrieval",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e19:21\u003c/var\u003e - \u003cvar data-var='time'\u003e19:40\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
}
],
"start_time": "2026-03-01T00:00:00Z",
"time_zone": "UTC"
},
{
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"months": [
{
"incidents": [
{
"code": "vwvgbzsh03nb",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCOhost Collection Manager - System Maintenance",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e12:00\u003c/var\u003e - \u003cvar data-var='time'\u003e22:00\u003c/var\u003e UTC"
},
{
"code": "b3r3nhgn0bzf",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] EBSCO Researcher and Clinical Decisions Interfaces - System Maintenance",
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]
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