Snapshot 231585
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M4KQS67JFX3N8516GX5BJS42",
"name": "Errors processing large PDFs in the Responses API",
"impact": "minor",
"status": "resolved",
"started": "2026-10-10T20:23:59Z",
"resolved": "2026-10-06T20:11:27Z",
"url": "https://status.serval.com/incidents/01M4KQS67JFX3N8516GX5BJS42",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TR34W4487XPER999K42R0",
"name": "Elevated latency for some API requests",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:41Z",
"resolved": "2026-09-30T20:35:46Z",
"url": "https://status.serval.com/incidents/01M46TR34W4487XPER999K42R0",
"updates": 5
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TR1W28EVE10A9J6VNQEM2",
"name": "Elevated errors across ChatGPT, Codex, and the API including the Agents API",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:40Z",
"resolved": "2026-09-29T18:09:42Z",
"url": "https://status.serval.com/incidents/01M46TR1W28EVE10A9J6VNQEM2",
"updates": 9
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQSZG6STAEXND48AJ05XG",
"name": "Workflow runs failing to start, Degraded Catalyst performance",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:32Z",
"resolved": "2026-09-29T18:10:40Z",
"url": "https://status.serval.com/incidents/01M46TQSZG6STAEXND48AJ05XG",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQSATFG8J4VA5SGNG1Z36",
"name": "Email delivery issues",
"impact": "major",
"status": "resolved",
"started": "2026-10-05T20:05:31Z",
"resolved": "2026-09-19T18:56:29Z",
"url": "https://status.serval.com/incidents/01M46TQSATFG8J4VA5SGNG1Z36",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQRPGN08DY4MQ8MZ3BHGE",
"name": "SSO Login Issues",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:30Z",
"resolved": "2026-09-18T23:35:05Z",
"url": "https://status.serval.com/incidents/01M46TQRPGN08DY4MQ8MZ3BHGE",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"name": "Issues with Email Intake",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:30Z",
"resolved": "2026-09-18T22:16:23Z",
"url": "https://status.serval.com/incidents/01M46TQQWCA0Y2JZ23DCXX74T0",
"updates": 5
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQQ5YWPMDFBA36VQQFWWT",
"name": "We are seeing elevated error rates across API models",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:29Z",
"resolved": "2026-09-17T21:50:36Z",
"url": "https://status.serval.com/incidents/01M46TQQ5YWPMDFBA36VQQFWWT",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQPFC9HVWK0B3DRT3KR5J",
"name": "Tickets Failing to Create",
"impact": "major",
"status": "resolved",
"started": "2026-10-05T20:05:28Z",
"resolved": "2026-09-16T23:37:44Z",
"url": "https://status.serval.com/incidents/01M46TQPFC9HVWK0B3DRT3KR5J",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"name": "Degraded performance of the help agent",
"impact": "major",
"status": "resolved",
"started": "2026-10-05T20:05:27Z",
"resolved": "2026-09-14T07:29:46Z",
"url": "https://status.serval.com/incidents/01M46TQNKH2QQHAXBBCN3DHD4H",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQMWV6HJV80QBS401Z7GA",
"name": "Elevated errors for GPT-5.6 Sol on the API",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:27Z",
"resolved": "2026-09-11T11:21:43Z",
"url": "https://status.serval.com/incidents/01M46TQMWV6HJV80QBS401Z7GA",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQM4HJMN4HMP2FTCTG4WK",
"name": "Increased Latency across Slack, Teams and Workflow Runs",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:26Z",
"resolved": "2026-09-08T21:51:47Z",
"url": "https://status.serval.com/incidents/01M46TQM4HJMN4HMP2FTCTG4WK",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQKFZHECQKDAW2ZWHA7T5",
"name": "Slow responses from help agent",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:25Z",
"resolved": "2026-09-06T07:21:00Z",
"url": "https://status.serval.com/incidents/01M46TQKFZHECQKDAW2ZWHA7T5",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQJM3FZNCH54MNZQW2AEW",
"name": "Issues with help agent responses and running workflows",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:24Z",
"resolved": "2026-09-04T20:27:49Z",
"url": "https://status.serval.com/incidents/01M46TQJM3FZNCH54MNZQW2AEW",
"updates": 5
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQHZP8B4BH6N7BC1NQ048",
"name": "Degraded performance with help agent",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:24Z",
"resolved": "2026-09-03T11:03:16Z",
"url": "https://status.serval.com/incidents/01M46TQHZP8B4BH6N7BC1NQ048",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQH3TEJ7N7T9WSRPDPKQZ",
"name": "Degraded performance with help agent",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:23Z",
"resolved": "2026-09-03T11:00:00Z",
"url": "https://status.serval.com/incidents/01M46TQH3TEJ7N7T9WSRPDPKQZ",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"name": "Elevated latency in the Responses API",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:22Z",
"resolved": "2026-09-01T19:05:46Z",
"url": "https://status.serval.com/incidents/01M46TQG3HTGJTEG7F4S0FM7CX",
"updates": 9
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQET12DW96C0Y944H7BNJ",
"name": "Third Party: OpenAI provider outage",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:20Z",
"resolved": "2026-09-01T02:43:51Z",
"url": "https://status.serval.com/incidents/01M46TQET12DW96C0Y944H7BNJ",
"updates": 14
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQE1TMWGKNWX68P7K718J",
"name": "Issues creating tickets and AI responses in Serval",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:20Z",
"resolved": "2026-08-25T01:31:34Z",
"url": "https://status.serval.com/incidents/01M46TQE1TMWGKNWX68P7K718J",
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQDC9J1Y4QJXDFSS1JX5V",
"name": "Intermittent connectivity issues with EU1 shard",
"impact": "major",
"status": "resolved",
"started": "2026-10-05T20:05:19Z",
"resolved": "2026-08-20T11:24:56Z",
"url": "https://status.serval.com/incidents/01M46TQDC9J1Y4QJXDFSS1JX5V",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQCE2RJP23B53J4ET9M0B",
"name": "Issues accessing Serval",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:18Z",
"resolved": "2026-08-07T08:41:04Z",
"url": "https://status.serval.com/incidents/01M46TQCE2RJP23B53J4ET9M0B",
"updates": 7
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"name": "Issues loading tickets",
"impact": "critical",
"status": "resolved",
"started": "2026-10-05T20:05:17Z",
"resolved": "2026-07-30T19:28:02Z",
"url": "https://status.serval.com/incidents/01M46TQBN1AQX4B9Q2T5N4PZB7",
"updates": 5
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQATEM13F1CSV9QWREZQJ",
"name": "Elevated error rates with the invalid_prompt error code",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:16Z",
"resolved": "2026-07-29T02:20:19Z",
"url": "https://status.serval.com/incidents/01M46TQATEM13F1CSV9QWREZQJ",
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQA5K09EA6E8CFRQHDMXH",
"name": "We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:16Z",
"resolved": "2026-07-27T17:30:00Z",
"url": "https://status.serval.com/incidents/01M46TQA5K09EA6E8CFRQHDMXH",
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 231585,
"data": {
"id": "01M46TQ9F7PGY9C6TZHHFXFNG8",
"name": "Elevated error rates",
"impact": "minor",
"status": "resolved",
"started": "2026-10-05T20:05:15Z",
"resolved": "2026-07-25T11:57:02Z",
"url": "https://status.serval.com/incidents/01M46TQ9F7PGY9C6TZHHFXFNG8",
"updates": 3
}
}
]
}