Snapshot 231585
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-10-10T20:23:59Z",
"id": "01M4KQS67JFX3N8516GX5BJS42",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-10T20:23:59Z",
"display_at": "2026-10-06T20:11:27Z",
"id": "01M4KQS67JRZ0Y3T92HVGAE1V1",
"incident_id": "01M4KQS67JFX3N8516GX5BJS42",
"status": "resolved",
"updated_at": "2026-10-10T20:23:59Z"
},
{
"body": "We are implementing the mitigation.",
"created_at": "2026-10-10T20:23:59Z",
"display_at": "2026-10-06T16:39:48Z",
"id": "01M4KQS67JSJSVH791SW4K51ZY",
"incident_id": "01M4KQS67JFX3N8516GX5BJS42",
"status": "identified",
"updated_at": "2026-10-10T20:26:41Z"
},
{
"body": "We are investigating the issue for the listed services.",
"created_at": "2026-10-10T20:23:59Z",
"display_at": "2026-10-06T15:45:31Z",
"id": "01M4KQS67JJTY3AVJEJR94APB8",
"incident_id": "01M4KQS67JFX3N8516GX5BJS42",
"status": "investigating",
"updated_at": "2026-10-10T20:26:47Z"
}
],
"name": "Errors processing large PDFs in the Responses API",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-10-06T20:11:27Z",
"status": "resolved",
"updated_at": "2026-10-10T20:23:59Z"
},
{
"created_at": "2026-10-05T20:05:41Z",
"id": "01M46TR34W4487XPER999K42R0",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:42Z",
"display_at": "2026-09-30T20:35:46Z",
"id": "01M46TR34WWMKD9JNZ4TRT8HVK",
"incident_id": "01M46TR34W4487XPER999K42R0",
"status": "resolved",
"updated_at": "2026-10-05T20:05:42Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:42Z",
"display_at": "2026-09-30T18:21:53Z",
"id": "01M46TR34WW78FW23181K3WVWC",
"incident_id": "01M46TR34W4487XPER999K42R0",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:42Z"
},
{
"body": "We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.",
"created_at": "2026-10-05T20:05:42Z",
"display_at": "2026-09-30T17:51:40Z",
"id": "01M46TR34WC46YQ72XGXRX7ZN0",
"incident_id": "01M46TR34W4487XPER999K42R0",
"status": "identified",
"updated_at": "2026-10-05T20:05:42Z"
},
{
"body": "We have identified that users are experiencing elevated latency for the impacted services.\n\nWe are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:41Z",
"display_at": "2026-09-30T17:13:13Z",
"id": "01M46TR34W9FAF5SAR4Q3CS66Y",
"incident_id": "01M46TR34W4487XPER999K42R0",
"status": "identified",
"updated_at": "2026-10-05T20:05:41Z"
},
{
"body": "We have identified that users are experiencing elevated latency for the impacted services.\n\nWe are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:41Z",
"display_at": "2026-09-30T17:05:46Z",
"id": "01M46TR34W4HFGEV9Z3DT5V0WW",
"incident_id": "01M46TR34W4487XPER999K42R0",
"status": "identified",
"updated_at": "2026-10-05T20:05:41Z"
}
],
"name": "Elevated latency for some API requests",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-30T20:35:46Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:41Z"
},
{
"created_at": "2026-10-05T20:05:40Z",
"id": "01M46TR1W28EVE10A9J6VNQEM2",
"impact": "minor",
"incident_updates": [
{
"body": "The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered.\n\nThank you for your patience while we worked to restore service.\n\nThe detailed Root Cause Analysis (RCA) will be published in the next 5 business days.",
"created_at": "2026-10-05T20:05:41Z",
"display_at": "2026-09-29T23:14:02Z",
"id": "01M46TR1W24KCS1B9WMNBT2G93",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "resolved",
"updated_at": "2026-10-05T20:05:41Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:41Z",
"display_at": "2026-09-29T22:47:10Z",
"id": "01M46TR1W21PE31CJQ90B7PJTA",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:41Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T22:03:22Z",
"id": "01M46TR1W2269TX1754DFFYTSC",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T21:09:11Z",
"id": "01M46TR1W23W30J87G9GEB93R9",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T19:39:36Z",
"id": "01M46TR1W2H9NGEMTP7PPAGH04",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "We’re still investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.\n\nSome users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T19:08:39Z",
"id": "01M46TR1W2FYQPTAQ9R99R915E",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "investigating",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "We’re investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API.\n\nSome users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T18:24:17Z",
"id": "01M46TR1W2GBKF88G784QRDBPH",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "investigating",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "No message was published with this source update.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T18:09:42Z",
"id": "01M46TR1W2GH3Q74R6GRH1GE55",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "resolved",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"body": "Historical incident start recorded by the original status page. No update message was published at this timestamp.",
"created_at": "2026-10-05T20:05:40Z",
"display_at": "2026-09-29T17:52:52Z",
"id": "01M46TR1W2V86NGGWT5GZW34DY",
"incident_id": "01M46TR1W28EVE10A9J6VNQEM2",
"status": "investigating",
"updated_at": "2026-10-05T20:05:40Z"
}
],
"name": "Elevated errors across ChatGPT, Codex, and the API including the Agents API",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-29T18:09:42Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:40Z"
},
{
"created_at": "2026-10-05T20:05:32Z",
"id": "01M46TQSZG6STAEXND48AJ05XG",
"impact": "critical",
"incident_updates": [
{
"body": "We implemented a fix and are currently monitoring the result.",
"created_at": "2026-10-05T20:05:32Z",
"display_at": "2026-09-29T18:10:40Z",
"id": "01M46TQSZGCW24HFADHS0FZN9K",
"incident_id": "01M46TQSZG6STAEXND48AJ05XG",
"status": "resolved",
"updated_at": "2026-10-05T20:05:32Z"
},
{
"body": "We are continuing to work on a fix for this incident.",
"created_at": "2026-10-05T20:05:32Z",
"display_at": "2026-09-29T16:00:23Z",
"id": "01M46TQSZGPEQVBTGG7CTQSY6P",
"incident_id": "01M46TQSZG6STAEXND48AJ05XG",
"status": "identified",
"updated_at": "2026-10-05T20:05:32Z"
}
],
"name": "Workflow runs failing to start, Degraded Catalyst performance",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-29T18:10:40Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:32Z"
},
{
"created_at": "2026-10-05T20:05:31Z",
"id": "01M46TQSATFG8J4VA5SGNG1Z36",
"impact": "major",
"incident_updates": [
{
"body": "This was resolved by a rate limit increase.",
"created_at": "2026-10-05T20:05:31Z",
"display_at": "2026-09-19T18:56:29Z",
"id": "01M46TQSATZMP8NVY5Q5NVVJWB",
"incident_id": "01M46TQSATFG8J4VA5SGNG1Z36",
"status": "resolved",
"updated_at": "2026-10-05T20:05:31Z"
},
{
"body": "We are experiencing email deliverability issues due to a AWS SES rate-limit issue. We are working with AWS support to get it resolved ASAP.",
"created_at": "2026-10-05T20:05:31Z",
"display_at": "2026-09-19T17:59:23Z",
"id": "01M46TQSATZ7233FCVYJAY02DT",
"incident_id": "01M46TQSATFG8J4VA5SGNG1Z36",
"status": "investigating",
"updated_at": "2026-10-05T20:05:31Z"
}
],
"name": "Email delivery issues",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-19T18:56:29Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:31Z"
},
{
"created_at": "2026-10-05T20:05:30Z",
"id": "01M46TQRPGN08DY4MQ8MZ3BHGE",
"impact": "critical",
"incident_updates": [
{
"body": "This issue is resolved. WorkOS has recovered from their API errors.",
"created_at": "2026-10-05T20:05:31Z",
"display_at": "2026-09-18T23:35:05Z",
"id": "01M46TQRPGCBW54DFA29JFJGQC",
"incident_id": "01M46TQRPGN08DY4MQ8MZ3BHGE",
"status": "resolved",
"updated_at": "2026-10-05T20:05:31Z"
},
{
"body": "We are currently investigating issues with SSO-based login. \n \nIt appears to be an issue with a downstream auth-provider, WorkOS. \n \nSee \u003chttps://status.workos.com/\u003e",
"created_at": "2026-10-05T20:05:31Z",
"display_at": "2026-09-18T23:07:39Z",
"id": "01M46TQRPGZAEBS42FBWQGAVPJ",
"incident_id": "01M46TQRPGN08DY4MQ8MZ3BHGE",
"status": "investigating",
"updated_at": "2026-10-05T20:05:31Z"
}
],
"name": "SSO Login Issues",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-18T23:35:05Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:30Z"
},
{
"created_at": "2026-10-05T20:05:30Z",
"id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:30Z",
"display_at": "2026-09-18T22:16:23Z",
"id": "01M46TQQWC9YWKK13D1C2D4MSB",
"incident_id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"status": "resolved",
"updated_at": "2026-10-05T20:05:30Z"
},
{
"body": "We are still monitoring. Many customers report being able to create tickets via email and getting fast response times. \n \nSome customers will still experience slow response times caused by the outage to AWS Simple Notification Service (SNS).",
"created_at": "2026-10-05T20:05:30Z",
"display_at": "2026-09-18T21:33:52Z",
"id": "01M46TQQWC87B4R0371D0EPZF6",
"incident_id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:30Z"
},
{
"body": "This is caused by AWS outage with SNS in us-west-1. We are still actively monitoring.\n\nSome customers are reporting they are now able to create email tickets.\n\n[View original attached screenshot](https://res.cloudinary.com/sup/image/upload/v1789765787/wyaame8pdepbrorggz7q.png)",
"created_at": "2026-10-05T20:05:30Z",
"display_at": "2026-09-18T21:10:26Z",
"id": "01M46TQQWCKXEPEC1F8WQ5XQYR",
"incident_id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"status": "monitoring",
"updated_at": "2026-10-05T20:09:10Z"
},
{
"body": "We are continuing to work on a fix for this incident.",
"created_at": "2026-10-05T20:05:30Z",
"display_at": "2026-09-18T20:36:20Z",
"id": "01M46TQQWCVK02QQHWNE21SF8K",
"incident_id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"status": "identified",
"updated_at": "2026-10-05T20:05:30Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:30Z",
"display_at": "2026-09-18T20:35:25Z",
"id": "01M46TQQWCEMWSGN2588V2QM7G",
"incident_id": "01M46TQQWCA0Y2JZ23DCXX74T0",
"status": "investigating",
"updated_at": "2026-10-05T20:05:30Z"
}
],
"name": "Issues with Email Intake",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-18T22:16:23Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:30Z"
},
{
"created_at": "2026-10-05T20:05:29Z",
"id": "01M46TQQ5YWPMDFBA36VQQFWWT",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:29Z",
"display_at": "2026-09-17T21:50:36Z",
"id": "01M46TQQ5YX05V25DN828BPZJ5",
"incident_id": "01M46TQQ5YWPMDFBA36VQQFWWT",
"status": "resolved",
"updated_at": "2026-10-05T20:05:29Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:29Z",
"display_at": "2026-09-17T21:20:00Z",
"id": "01M46TQQ5YQA6SEGZT4PFCPBHB",
"incident_id": "01M46TQQ5YWPMDFBA36VQQFWWT",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:29Z"
},
{
"body": "We have identified that users are experiencing elevated errors for the impacted services.\n\nWe are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:29Z",
"display_at": "2026-09-17T20:20:00Z",
"id": "01M46TQQ5YVRB6ZYRSWTQCB3RE",
"incident_id": "01M46TQQ5YWPMDFBA36VQQFWWT",
"status": "identified",
"updated_at": "2026-10-05T20:05:29Z"
}
],
"name": "We are seeing elevated error rates across API models",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-17T21:50:36Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:29Z"
},
{
"created_at": "2026-10-05T20:05:28Z",
"id": "01M46TQPFC9HVWK0B3DRT3KR5J",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-16T23:37:44Z",
"id": "01M46TQPFCR8206E9W3HE32F9P",
"incident_id": "01M46TQPFC9HVWK0B3DRT3KR5J",
"status": "resolved",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"body": "We implemented a fix and are currently monitoring the result.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-16T23:06:31Z",
"id": "01M46TQPFCM7VT98P6195A8E2P",
"incident_id": "01M46TQPFC9HVWK0B3DRT3KR5J",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-16T22:37:12Z",
"id": "01M46TQPFCD141KM1NKC9AZW3W",
"incident_id": "01M46TQPFC9HVWK0B3DRT3KR5J",
"status": "investigating",
"updated_at": "2026-10-05T20:05:28Z"
}
],
"name": "Tickets Failing to Create",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-16T23:37:44Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"created_at": "2026-10-05T20:05:27Z",
"id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-14T07:29:46Z",
"id": "01M46TQNKHTN71HVPYX266G3K0",
"incident_id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"status": "resolved",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"body": "We implemented a fix and are currently monitoring the result.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-14T07:28:18Z",
"id": "01M46TQNKHPATHR3ENS294SH9Q",
"incident_id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"body": "We are continuing to work on a fix for this incident.",
"created_at": "2026-10-05T20:05:28Z",
"display_at": "2026-09-14T07:08:39Z",
"id": "01M46TQNKH0MQZ76T9GAKSVRTB",
"incident_id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"status": "identified",
"updated_at": "2026-10-05T20:05:28Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:27Z",
"display_at": "2026-09-14T06:51:17Z",
"id": "01M46TQNKH2WSS6RZHRHPPBMWS",
"incident_id": "01M46TQNKH2QQHAXBBCN3DHD4H",
"status": "investigating",
"updated_at": "2026-10-05T20:05:27Z"
}
],
"name": "Degraded performance of the help agent",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-14T07:29:46Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:27Z"
},
{
"created_at": "2026-10-05T20:05:27Z",
"id": "01M46TQMWV6HJV80QBS401Z7GA",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:27Z",
"display_at": "2026-09-11T11:21:43Z",
"id": "01M46TQMWVXTX208PAQTZDC4RP",
"incident_id": "01M46TQMWV6HJV80QBS401Z7GA",
"status": "resolved",
"updated_at": "2026-10-05T20:05:27Z"
},
{
"body": "We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic.\nWe continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery",
"created_at": "2026-10-05T20:05:27Z",
"display_at": "2026-09-11T10:09:47Z",
"id": "01M46TQMWV07B8AJQQYE1RCV6F",
"incident_id": "01M46TQMWV6HJV80QBS401Z7GA",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:27Z"
},
{
"body": "We have identified that users are experiencing elevated errors for the impacted services.\n\nWe are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:27Z",
"display_at": "2026-09-11T09:08:15Z",
"id": "01M46TQMWVWKSWGH9XY3J7JC0K",
"incident_id": "01M46TQMWV6HJV80QBS401Z7GA",
"status": "identified",
"updated_at": "2026-10-05T20:05:27Z"
}
],
"name": "Elevated errors for GPT-5.6 Sol on the API",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-11T11:21:43Z",
"status": "resolved",
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},
{
"created_at": "2026-10-05T20:05:26Z",
"id": "01M46TQM4HJMN4HMP2FTCTG4WK",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:26Z",
"display_at": "2026-09-08T21:51:47Z",
"id": "01M46TQM4HSX62X5JRZ8KRYE5F",
"incident_id": "01M46TQM4HJMN4HMP2FTCTG4WK",
"status": "resolved",
"updated_at": "2026-10-05T20:05:26Z"
},
{
"body": "Latency is recovering after working through a backlog of events. We're monitoring.",
"created_at": "2026-10-05T20:05:26Z",
"display_at": "2026-09-08T21:39:42Z",
"id": "01M46TQM4HD4P1EHSG1M5FA9VP",
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"status": "monitoring",
"updated_at": "2026-10-05T20:05:26Z"
},
{
"body": "We are continuing to work on a fix for this incident.",
"created_at": "2026-10-05T20:05:26Z",
"display_at": "2026-09-08T21:19:55Z",
"id": "01M46TQM4HK5JXQSRE3NBYJ46Q",
"incident_id": "01M46TQM4HJMN4HMP2FTCTG4WK",
"status": "identified",
"updated_at": "2026-10-05T20:05:26Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:26Z",
"display_at": "2026-09-08T21:14:29Z",
"id": "01M46TQM4HHX1F6NZTA8K3TH1X",
"incident_id": "01M46TQM4HJMN4HMP2FTCTG4WK",
"status": "investigating",
"updated_at": "2026-10-05T20:05:26Z"
}
],
"name": "Increased Latency across Slack, Teams and Workflow Runs",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-08T21:51:47Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:26Z"
},
{
"created_at": "2026-10-05T20:05:25Z",
"id": "01M46TQKFZHECQKDAW2ZWHA7T5",
"impact": "minor",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:25Z",
"display_at": "2026-09-06T07:21:00Z",
"id": "01M46TQKFZJKBG9N2PJWX4DH6X",
"incident_id": "01M46TQKFZHECQKDAW2ZWHA7T5",
"status": "resolved",
"updated_at": "2026-10-05T20:05:25Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:25Z",
"display_at": "2026-09-06T06:30:08Z",
"id": "01M46TQKFZTXYHG7BEBTNTGDEA",
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"status": "investigating",
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}
],
"name": "Slow responses from help agent",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
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"status": "resolved",
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},
{
"created_at": "2026-10-05T20:05:24Z",
"id": "01M46TQJM3FZNCH54MNZQW2AEW",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been mitigated. We are working to implement long-term preventative fixes.",
"created_at": "2026-10-05T20:05:25Z",
"display_at": "2026-09-04T20:27:49Z",
"id": "01M46TQJM3FE2RHR2AC21Q3805",
"incident_id": "01M46TQJM3FZNCH54MNZQW2AEW",
"status": "resolved",
"updated_at": "2026-10-05T20:05:25Z"
},
{
"body": "We are observing a return to normal behavior and are continuing to monitor recovery.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-04T20:18:03Z",
"id": "01M46TQJM3GGF40X24P9SQNSZG",
"incident_id": "01M46TQJM3FZNCH54MNZQW2AEW",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:24Z"
},
{
"body": "We implemented a fix and are currently monitoring recovery.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-04T20:13:51Z",
"id": "01M46TQJM3TC6ZG71F7EH6KV2B",
"incident_id": "01M46TQJM3FZNCH54MNZQW2AEW",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:24Z"
},
{
"body": "We have identified a root cause and are implementing a fix.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-04T20:11:35Z",
"id": "01M46TQJM3VQ85ASF9GS4FNB7K",
"incident_id": "01M46TQJM3FZNCH54MNZQW2AEW",
"status": "identified",
"updated_at": "2026-10-05T20:05:24Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-04T19:57:29Z",
"id": "01M46TQJM30T9J483G0DPGVMVV",
"incident_id": "01M46TQJM3FZNCH54MNZQW2AEW",
"status": "investigating",
"updated_at": "2026-10-05T20:05:24Z"
}
],
"name": "Issues with help agent responses and running workflows",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
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"status": "resolved",
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},
{
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"id": "01M46TQHZP8B4BH6N7BC1NQ048",
"impact": "minor",
"incident_updates": [
{
"body": "We have observed performance returning to normal baseline. We are implementing longer term fixes to address this class of performance degradation. This incident has been resolved.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-03T11:03:16Z",
"id": "01M46TQHZPZW8CF6SM8ED09Y1E",
"incident_id": "01M46TQHZP8B4BH6N7BC1NQ048",
"status": "resolved",
"updated_at": "2026-10-05T20:05:24Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:24Z",
"display_at": "2026-09-03T10:30:00Z",
"id": "01M46TQHZPWRBZGHRQE4B80NSN",
"incident_id": "01M46TQHZP8B4BH6N7BC1NQ048",
"status": "investigating",
"updated_at": "2026-10-05T20:05:24Z"
}
],
"name": "Degraded performance with help agent",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
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"status": "resolved",
"updated_at": "2026-10-05T20:05:24Z"
},
{
"created_at": "2026-10-05T20:05:23Z",
"id": "01M46TQH3TEJ7N7T9WSRPDPKQZ",
"impact": "minor",
"incident_updates": [
{
"body": "We identified and addressed a period of increased load that impacted workflow runs from approximately 01:40 to 03:40 AM PT. We are implementing longer term fixes for this class of issue. This incident has been resolved.",
"created_at": "2026-10-05T20:05:23Z",
"display_at": "2026-09-03T11:00:00Z",
"id": "01M46TQH3T5930KTKV4T9B91A1",
"incident_id": "01M46TQH3TEJ7N7T9WSRPDPKQZ",
"status": "resolved",
"updated_at": "2026-10-05T20:05:23Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:23Z",
"display_at": "2026-09-03T10:30:00Z",
"id": "01M46TQH3TP4FKQY2GBF6MJHS5",
"incident_id": "01M46TQH3TEJ7N7T9WSRPDPKQZ",
"status": "investigating",
"updated_at": "2026-10-05T20:05:23Z"
}
],
"name": "Degraded performance with help agent",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-03T11:00:00Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:23Z"
},
{
"created_at": "2026-10-05T20:05:22Z",
"id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T19:05:46Z",
"id": "01M46TQG3HRVBCYWC65MSJDRAA",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "resolved",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T18:09:31Z",
"id": "01M46TQG3HFKEM7F04JZ0V519V",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We are implementing the mitigation.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T17:36:17Z",
"id": "01M46TQG3H00GNF8BYJW2K7D2T",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "identified",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We have identified elevated latencies impacting Responses API on the US endpoint.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T15:15:09Z",
"id": "01M46TQG3H3XJVG26NMM14VGMF",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "identified",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "Historical component status change, imported from the original status page.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T02:43:51Z",
"id": "01M46TQG3HW64Y5S6JKW0Q5CVK",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-09-01T01:46:22Z",
"id": "01M46TQG3HV9YA3BA38WW9HYMK",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We have applied a mitigation and are monitoring recovery.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-08-31T23:13:46Z",
"id": "01M46TQG3HB7EBPBP34AVG11KD",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "Historical component status change, imported from the original status page.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-08-31T22:51:45Z",
"id": "01M46TQG3H8DTRZB7VMR0996YE",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "identified",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"body": "We have identified an issue causing elevated latency for some Responses API requests. We are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:22Z",
"display_at": "2026-08-31T22:27:56Z",
"id": "01M46TQG3HF6J5NB7WXME2KKP2",
"incident_id": "01M46TQG3HTGJTEG7F4S0FM7CX",
"status": "identified",
"updated_at": "2026-10-05T20:05:22Z"
}
],
"name": "Elevated latency in the Responses API",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-01T19:05:46Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:22Z"
},
{
"created_at": "2026-10-05T20:05:20Z",
"id": "01M46TQET12DW96C0Y944H7BNJ",
"impact": "critical",
"incident_updates": [
{
"body": "We are continuing to use Anthropic for all agent responses as we monitor OpenAI's recovery. We will return to normal operation once API responsiveness returns to expected baseline.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-09-01T02:43:51Z",
"id": "01M46TQET1NCW0X4WVZSY8WN1S",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "resolved",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "Historical component status change, imported from the original status page.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T23:13:46Z",
"id": "01M46TQET18HMGR3H514X8YT7P",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to use Anthropic for all agent responses as we monitor OpenAI API incident response and recovery. Follow OpenAI's status updates here: \u003chttps://status.openai.com/incidents/01M1CYZDD84XD0H56XNEV2PT98\u003e",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T22:51:45Z",
"id": "01M46TQET1SRTNKWJVPN1JXKQX",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to use Anthropic for all agent responses as we monitor OpenAI API recovery.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T21:34:40Z",
"id": "01M46TQET1FKBCBPRTGZ2PWGRN",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to observe issues with OpenAI API responsiveness, so will maintain failover to Anthropic models and continue monitoring.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T20:16:08Z",
"id": "01M46TQET10VCJDKA1WKJT6N1E",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are recording improved API responsiveness from OpenAI and are evaluating a progressive rollback to normal operations.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T19:43:53Z",
"id": "01M46TQET1ARMB34NGNX44WK2B",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We have completed failing remaining inference activity to Anthropic and are continuing to monitor OpenAI endpoints for recovery. ",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T19:17:54Z",
"id": "01M46TQET1SQY0B6NF6JTB5SQG",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to failover to Anthropic and are implementing other mitigations.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T18:58:57Z",
"id": "01M46TQET1K017W897P95D2YMY",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to failover to Anthropic models for remaining affected agent behaviors and monitoring rollout.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T18:26:11Z",
"id": "01M46TQET15M5B8RARCJZ8964R",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to observe inconsistent response latencies with OpenAI endpoints. We are deploying a mitigation to failover all remaining affected model usages to Anthropic.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T17:45:26Z",
"id": "01M46TQET1BW8GB2ZZTAMS0S54",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are seeing consistent availability from the OpenAI endpoint, but performance remains degraded. We are continuing to monitor the situation.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T17:32:44Z",
"id": "01M46TQET1NEAM2Y57PNC3C79M",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are continuing to see fluctuating availability and response times from OpenAI across multiple model classes. We are continuing to investigate and implement mitigations.",
"created_at": "2026-10-05T20:05:21Z",
"display_at": "2026-08-31T17:21:42Z",
"id": "01M46TQET12YATBKT3Q87KM3S3",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "investigating",
"updated_at": "2026-10-05T20:05:21Z"
},
{
"body": "We are currently investigating this issue with OpenAI. We are seeing some inconsistent response times from OpenAI.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-31T17:14:47Z",
"id": "01M46TQET1SKBAJV6R3GESRTKN",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "investigating",
"updated_at": "2026-10-05T20:05:20Z"
},
{
"body": "We are currently experiencing elevated error rates and API hangs communicating with OpenAI. We are investigating the issue.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-31T17:07:57Z",
"id": "01M46TQET12RMDE7BV6NY11BSP",
"incident_id": "01M46TQET12DW96C0Y944H7BNJ",
"status": "investigating",
"updated_at": "2026-10-05T20:05:20Z"
}
],
"name": "Third Party: OpenAI provider outage",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-09-01T02:43:51Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:20Z"
},
{
"created_at": "2026-10-05T20:05:20Z",
"id": "01M46TQE1TMWGKNWX68P7K718J",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-25T01:31:34Z",
"id": "01M46TQE1TFKNGJKT9AJTVN9B8",
"incident_id": "01M46TQE1TMWGKNWX68P7K718J",
"status": "resolved",
"updated_at": "2026-10-05T20:05:20Z"
},
{
"body": "We have implemented a fix and are observing availability is recovering. We are currently monitoring recovery.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-25T01:09:41Z",
"id": "01M46TQE1TAN3EW2F1WYWZQZ3F",
"incident_id": "01M46TQE1TMWGKNWX68P7K718J",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:20Z"
},
{
"body": "We have identified a root cause and are now implementing a fix.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-25T00:54:01Z",
"id": "01M46TQE1TCNTT2EJQPHJ40BMM",
"incident_id": "01M46TQE1TMWGKNWX68P7K718J",
"status": "identified",
"updated_at": "2026-10-05T20:05:20Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:20Z",
"display_at": "2026-08-25T00:50:09Z",
"id": "01M46TQE1T6VQEK6JMAW44DD9W",
"incident_id": "01M46TQE1TMWGKNWX68P7K718J",
"status": "investigating",
"updated_at": "2026-10-05T20:05:20Z"
}
],
"name": "Issues creating tickets and AI responses in Serval",
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"resolved_at": "2026-08-25T01:31:34Z",
"status": "resolved",
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},
{
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"impact": "major",
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{
"body": "This incident has been resolved.",
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"display_at": "2026-08-20T11:24:56Z",
"id": "01M46TQDC9FJSXRW7AY5Z9X6FE",
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"status": "resolved",
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},
{
"body": "We have deployed a fix and are monitoring for service recovery and stability.",
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"display_at": "2026-08-20T11:02:46Z",
"id": "01M46TQDC9SJJBGQ3PHNY1QHBH",
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"status": "monitoring",
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},
{
"body": "We have identified an issue causing intermittent connectivity issues with our EU deployment. We are working to implement a fix.",
"created_at": "2026-10-05T20:05:19Z",
"display_at": "2026-08-20T10:27:14Z",
"id": "01M46TQDC91CZCKTT2JCXB1SH3",
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"status": "identified",
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}
],
"name": "Intermittent connectivity issues with EU1 shard",
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"status": "resolved",
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},
{
"created_at": "2026-10-05T20:05:18Z",
"id": "01M46TQCE2RJP23B53J4ET9M0B",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T08:41:04Z",
"id": "01M46TQCE2RTD2D5FR16GXP83Z",
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"status": "resolved",
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},
{
"body": "We have implemented mitigations for issues impacting availability and are monitoring recovery.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T08:01:17Z",
"id": "01M46TQCE2CTYNY50KQD0HWZWX",
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"status": "monitoring",
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},
{
"body": "We have identified additional contributing factors that are impacting Serval availability. We are working to restore service and will provide updates as they become available.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T07:48:33Z",
"id": "01M46TQCE2R6JAB5SGHPXCDE6C",
"incident_id": "01M46TQCE2RJP23B53J4ET9M0B",
"status": "identified",
"updated_at": "2026-10-05T20:05:18Z"
},
{
"body": "We have deployed the fix and are monitoring service recovery.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T07:04:14Z",
"id": "01M46TQCE2GYPX7TQANPVX4ZNQ",
"incident_id": "01M46TQCE2RJP23B53J4ET9M0B",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:18Z"
},
{
"body": "We are deploying the fix and monitoring the result.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T06:15:00Z",
"id": "01M46TQCE2W1GE75V8APMDTP50",
"incident_id": "01M46TQCE2RJP23B53J4ET9M0B",
"status": "identified",
"updated_at": "2026-10-05T20:05:18Z"
},
{
"body": "We have identified the root cause of the availability issue and are implementing a fix.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T05:45:00Z",
"id": "01M46TQCE2BPE426Q552DGV82F",
"incident_id": "01M46TQCE2RJP23B53J4ET9M0B",
"status": "identified",
"updated_at": "2026-10-05T20:05:18Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:18Z",
"display_at": "2026-08-07T05:30:52Z",
"id": "01M46TQCE2YN2PV6G7T6ZNC1ZR",
"incident_id": "01M46TQCE2RJP23B53J4ET9M0B",
"status": "investigating",
"updated_at": "2026-10-05T20:05:18Z"
}
],
"name": "Issues accessing Serval",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-08-07T08:41:04Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:18Z"
},
{
"created_at": "2026-10-05T20:05:17Z",
"id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"impact": "critical",
"incident_updates": [
{
"body": "This incident has been resolved. We are implementing long term remediations.",
"created_at": "2026-10-05T20:05:17Z",
"display_at": "2026-07-30T19:28:02Z",
"id": "01M46TQBN1MXYJ2X1JMRJWMDNV",
"incident_id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"status": "resolved",
"updated_at": "2026-10-05T20:05:17Z"
},
{
"body": "We are continuing to monitor recovery. Performance has recovered to baseline.",
"created_at": "2026-10-05T20:05:17Z",
"display_at": "2026-07-30T19:07:11Z",
"id": "01M46TQBN1G33NCT0E2KC2BWKV",
"incident_id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:17Z"
},
{
"body": "We have applied a fix and are monitoring for service recovery. Service performance is degraded but recovering.",
"created_at": "2026-10-05T20:05:17Z",
"display_at": "2026-07-30T18:55:01Z",
"id": "01M46TQBN1QH6HQKA8JP45PJ9N",
"incident_id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:17Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:17Z",
"display_at": "2026-07-30T18:45:00Z",
"id": "01M46TQBN1D8RMQAS0WMRK0VWK",
"incident_id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"status": "investigating",
"updated_at": "2026-10-05T20:05:17Z"
},
{
"body": "We are currently investigating this incident.",
"created_at": "2026-10-05T20:05:17Z",
"display_at": "2026-07-30T18:39:37Z",
"id": "01M46TQBN1X6VXFBJW885HK2CZ",
"incident_id": "01M46TQBN1AQX4B9Q2T5N4PZB7",
"status": "investigating",
"updated_at": "2026-10-05T20:05:17Z"
}
],
"name": "Issues loading tickets",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-07-30T19:28:02Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:17Z"
},
{
"created_at": "2026-10-05T20:05:16Z",
"id": "01M46TQATEM13F1CSV9QWREZQJ",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:16Z",
"display_at": "2026-07-29T02:20:19Z",
"id": "01M46TQATEB29PBG6SBS4PZEKF",
"incident_id": "01M46TQATEM13F1CSV9QWREZQJ",
"status": "resolved",
"updated_at": "2026-10-05T20:05:16Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:16Z",
"display_at": "2026-07-29T01:39:33Z",
"id": "01M46TQATE0VRWR8S687BTYH8Y",
"incident_id": "01M46TQATEM13F1CSV9QWREZQJ",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:16Z"
},
{
"body": "We are investigating the issue for the listed services.",
"created_at": "2026-10-05T20:05:16Z",
"display_at": "2026-07-29T00:55:27Z",
"id": "01M46TQATEQ2V6MCKTFBYTY5K5",
"incident_id": "01M46TQATEM13F1CSV9QWREZQJ",
"status": "investigating",
"updated_at": "2026-10-05T20:05:16Z"
}
],
"name": "Elevated error rates with the invalid_prompt error code",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-07-29T02:20:19Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:16Z"
},
{
"created_at": "2026-10-05T20:05:16Z",
"id": "01M46TQA5K09EA6E8CFRQHDMXH",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:16Z",
"display_at": "2026-07-27T17:30:00Z",
"id": "01M46TQA5KRJZ7H1ZBXYWN4P8X",
"incident_id": "01M46TQA5K09EA6E8CFRQHDMXH",
"status": "resolved",
"updated_at": "2026-10-05T20:05:16Z"
},
{
"body": "We are investigating the issue for the listed services.",
"created_at": "2026-10-05T20:05:16Z",
"display_at": "2026-07-27T15:30:00Z",
"id": "01M46TQA5KEWHE0NM62BXM9FD9",
"incident_id": "01M46TQA5K09EA6E8CFRQHDMXH",
"status": "investigating",
"updated_at": "2026-10-05T20:05:16Z"
}
],
"name": "We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-07-27T17:30:00Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:16Z"
},
{
"created_at": "2026-10-05T20:05:15Z",
"id": "01M46TQ9F7PGY9C6TZHHFXFNG8",
"impact": "minor",
"incident_updates": [
{
"body": "All impacted services have now fully recovered.",
"created_at": "2026-10-05T20:05:15Z",
"display_at": "2026-07-25T11:57:02Z",
"id": "01M46TQ9F7FH67Y4D4STZCESV9",
"incident_id": "01M46TQ9F7PGY9C6TZHHFXFNG8",
"status": "resolved",
"updated_at": "2026-10-05T20:05:15Z"
},
{
"body": "We have applied the mitigation and are monitoring the recovery.",
"created_at": "2026-10-05T20:05:15Z",
"display_at": "2026-07-25T11:46:39Z",
"id": "01M46TQ9F76YXA35G91HRJVZWA",
"incident_id": "01M46TQ9F7PGY9C6TZHHFXFNG8",
"status": "monitoring",
"updated_at": "2026-10-05T20:05:15Z"
},
{
"body": "We have identified that users are experiencing elevated errors for the impacted services.\n\nWe are working on implementing a mitigation.",
"created_at": "2026-10-05T20:05:15Z",
"display_at": "2026-07-25T11:35:24Z",
"id": "01M46TQ9F7CKTZ2BM77DHG4635",
"incident_id": "01M46TQ9F7PGY9C6TZHHFXFNG8",
"status": "identified",
"updated_at": "2026-10-05T20:05:15Z"
}
],
"name": "Elevated error rates",
"page_id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"resolved_at": "2026-07-25T11:57:02Z",
"status": "resolved",
"updated_at": "2026-10-05T20:05:15Z"
}
],
"page": {
"id": "01KZ9N3EYRH82PZY2XR6P4AZHK",
"name": "Serval",
"updated_at": "2026-10-10T20:50:26Z",
"url": "https://status.serval.com/"
}
}