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Couchbase Capella™ Service Subprocessors Last updated April 22, 2026 To provide our customers with the Couchbase Capella Cloud Service, Couchbase uses certain third-party suppliers, subcontractors, and hosting providers (“Subprocessors”). At Couchbase’s instruction, some of these third parties may process customer personal data on your behalf to facilitate delivery of the Cloud Service. Couchbase’s current Subprocessors for the Cloud Service are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement. Couchbase Capella Cloud Service Subprocessor List 1. Couchbase Affiliates The following Couchbase, Inc. affiliates may provide support or perform other service functions for the Cloud Service: Entity Name Location Couchbase Australia Pty Ltd Australia Couchbase Canada Technologies Canada Couchbase France SAS France Couchbase Germany GmbH Germany Couchbase Inc. for Business Services LLC (Saudi Arabia) Saudi Arabia Couchbase India Private Ltd India Couchbase Israel Technologies Ltd Israel Couchbase Japan K.K. Japan Couchbase Ltd United Kingdom Couchbase Middle East Offshore Limited Dubai Entity United Arab Emirates Couchbase Singapore Pte. Ltd Singapore Couchbase Technologies Spain, SL Spain 2. Infrastructure Providers Couchbase may engage the following third-party infrastructure providers in connection with the Cloud Service, and these third parties may process personal data that you store in the Cloud Service: Entity Name Service Description Headquarter Location Amazon Web Services, Inc. (AWS) Cloud infrastructure provider United States Google LLC (GCP) Cloud infrastructure provider United States Microsoft Corporation (Azure) Cloud infrastructure provider United States 3. Other Third-Party Subprocessors The following table lists third-party entities that provide additional tools and services used as a part of the development, delivery, and management of the Cloud Service. Depending on your Capella feature configurations, support needs, and professional service selections, Couchbase may engage these entities, as well as the entities listed above, to process personal data on your behalf: Entity Name Service Description Headquarter Location Adi Worldlink Group, LLC (Inspired Intellect) Professional services United States Amazon Web Services, Inc. (AWS) Language model provider for Capella AI Services United States Atlassian Pty Ltd (Jira) Customer support services Australia Datadog, Inc. Infrastructure monitoring United States Datanexions SAS Professional services France Direct Line Tele Response Customer support services United States DysrupIT Pty Ltd Professional services Australia Functional Software, Inc. (Sentry) Infrastructure monitoring United States Google LLC (GCP) Customer support services United States Infosys Limited Professional services India Intuitive Technology Partners, Inc. Professional services United States Multiplier Technologies US, Inc. Staffing services United States Okta, Inc. (Auth0) Identity authentication functionality United States OpenAI OpCo, LLC (OpenAI) Language model provider for Capella AI Services United States PagerDuty, Inc. Customer support services United States Pendo.io, Inc Customer engagement platform United States PRODATO Integration Technology GmbH Professional services Germany Salesforce.com, Inc. Customer relationship management services United States Satigo Ltd Professional services United Kingdom SendGrid, Inc. Customer support services United States Slack Technologies, Inc. Customer support services United States Shoreline Software, Inc. Infrastructure monitoring United States Stripe, Inc. Credit card processing United States & Ireland Zendesk Customer support platform United States Zoom Video Communications, Inc. Customer support services United States Subscribe for Updates Share this event Share with friends: Trusted by the world's biggest brands © 2024 COUCHBASE All rights reserved. Privacy Policy | Terms of Service