Couchbase

couchbase.com

Couchbase declares 26 subprocessors, plus 12 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026. 3 tracked vendors name Couchbase as a subprocessor, including Vonage, mxHero and Seenit.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

26 third parties, 12 affiliates.

NamePurposeLocationListed since
Adi Worldlink Group, LLC (Inspired Intellect) Professional servicesUnited States
Amazon Web Services, Inc. (AWS) Cloud infrastructure provider; Language model provider for Capella AI ServicesUnited States
Atlassian Pty Ltd (Jira) Customer support servicesAustralia
Datadog, Inc. Infrastructure monitoringUnited States
Datanexions SAS Professional servicesFrance
Direct Line Tele Response Customer support servicesUnited States
DysrupIT Pty Ltd Professional servicesAustralia
Functional Software, Inc. (Sentry) Infrastructure monitoringUnited States
Google LLC (GCP) Cloud infrastructure provider; Customer support servicesUnited States
Infosys Limited Professional servicesIndia
Intuitive Technology Partners, Inc. Professional servicesUnited States
Microsoft Corporation (Azure) Cloud infrastructure providerUnited States
Multiplier Technologies US, Inc. Staffing servicesUnited States
Okta, Inc. (Auth0) Identity authentication functionalityUnited States
OpenAI OpCo, LLC (OpenAI) AILanguage model provider for Capella AI ServicesUnited States
PagerDuty, Inc. Customer support servicesUnited States
Pendo.io, Inc Customer engagement platformUnited States
PRODATO Integration Technology GmbH Professional servicesGermany
Salesforce.com, Inc. Customer relationship management servicesUnited States
Satigo Ltd Professional servicesUnited Kingdom
SendGrid, Inc. Customer support servicesUnited States
Shoreline Software, Inc. Infrastructure monitoringUnited States
Slack Technologies, Inc. Customer support servicesUnited States
Stripe, Inc. Credit card processingUnited States & Ireland
Zendesk Customer support platformUnited States
Zoom Video Communications, Inc. Customer support servicesUnited States
Couchbase affiliates (12)
NamePurposeLocationListed since
Couchbase Ltd United Kingdom
Couchbase Australia Pty Ltd Australia
Couchbase Canada Technologies Canada
Couchbase France SAS France
Couchbase Germany GmbH Germany
Couchbase Inc. for Business Services LLC Saudi Arabia
Couchbase India Private Ltd India
Couchbase Israel Technologies Ltd Israel
Couchbase Japan K.K. Japan
Couchbase Middle East Offshore Limited Dubai Entity United Arab Emirates
Couchbase Singapore Pte. Ltd Singapore
Couchbase Technologies Spain, SL Spain

Web TechnologiesCSV · Atom

Couchbase's homepage made 157 requests to 6 domains, and 3 services controlled by another company.

Advertising (1): LY CorporationTag managers (1): Google CloudCookie compliance (1): OneTrust

3 third parties by category: Advertising 1Tag managers 1Cookie compliance 1

Third parties 3 · 14 requests
OneTrust OneTrust 5% of the page's requests 8
Google Cloudsubprocessor Google Tag Manager 3% of the page's requests 5
LY Corporation Yahoo! JAPAN Ads <1% of the page's requests 1
First party 1 · 143 requests
Couchbase Google Analytics Max Mega Menu MySQL Nginx Open Graph PHP Priority Hints RSS React 18.3.1 Sassy Social Share 3.3.79 Twitter Emoji (Twemoji) WP Engine WordPress WordPress Block Editor WordPress Site Editor Yoast SEO 28.8 Yoast SEO Premium 28.6 jQuery 3.7.1 jQuery Migrate 3.4.1 91% of the page's requests 143

1 tracked company loaded by the homepage is not in Couchbase's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • mxHero mxhero.com Authentication and account management
  • Seenit seenit.io Our Database, where all Seenit platform data is stored and called when needed
  • Vonage vonage.com Managed database services for storing data of varying types to facilitate the operations of the API.; Managed database services for the purpose of storing configuration data to facilitate the operation of the services.; Managed database services hosted in public cloud for the purpose of storing details of the API’s incoming requests.

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: 1 incident (1 no impact stated)Oct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: 1 incident (1 no impact stated)Nov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 1 h typical time to resolve
BeganIncidentImpactLasted
Capella Operations Impacted by AWS us-west-2 instance launch failuresno impact stated1 h
Capella Operations Impacted by GCP us-central1 region capacity issuesno impact statedongoing
Capella Operations Impacted by GCP capacity issuesno impact stated19 h 55 min
Capella Operations Impacted by GCP Global Network Resources issueno impact stated8 h 47 min
Performance Degradation in Azure West US 2 region.no impact stated11 h 27 min
Performance Degradation in AWS US-EAST-1 (AZ use1-az4)no impact stated24 h 40 min
Notifications Delivery Interruptionno impact stated—
Capella Operations Impacted by Azure East US Outageno impact stated10 h 18 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 2 incidents (2 no impact stated) · typical time to resolve 10 h 18 min May 2026: 2 incidents (2 no impact stated) · typical time to resolve 24 h 40 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 8 h 47 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 19 h 55 min Sep 2026: 0 incidents Oct 2026: 1 incident (1 no impact stated) Nov 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Couchbase Capella Operational1
Google Cloud Platform Google Compute Engine1

As Couchbase's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Couchbase's subprocessorsCSV · Atom

264 reported incidents in the last 30 days, by 8 of the vendors Couchbase lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Couchbase was involved.

DateCompanyIncidentImpactLasted
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minorongoing
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
ZoomService Degradation Affecting a subset of users with ZVA and ZoomMate no impact stated1 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 239 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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