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Sub-Processors Last updated: September 10, 2026 We may use sub-processors, subsidiaries and support & service providers to provide our Service. Listed below are such entities with whom we may share customer data. Third Party Sub-Processors The entities listed below may host, process, or store customer data, or support certain features, functionalities, and services that we make available to our customers. Your account is assigned to a specific Harmony.ai data region. In most cases, the sub-processors that host your data will do so in the same region as your Harmony.ai account. In some cases, a sub-processor may not support your account’s data region, or may only apply to certain plans or features. To determine whether a specific sub-processor applies to your account, please review the Additional Information column for details about the regions and plans to which it applies. Subprocessor Processing Activities Additional Information Google Cloud EMEA Limited Cloud processing, AI processing services Hosting regions: US, EU Amazon Web Services EMEA SARL Cloud processing, AI processing services Hosting regions: US, EU Cloudflare, Inc. WAF (Web Application Firewall) Data is processed temporarily and deleted; applicable to all Harmony data regions Datadog, Inc. Application monitoring for servers, databases, tools, and services Hosting region: EU (also applicable to US data regions) MongoDB Atlas Database Hosting regions: US, EU Twilio Inc. (SendGrid) Telephony services Hosting regions: US (also applicable to EU) OpenAI, L.L.C. AI processing services Hosting regions: US (also applicable to EU) Anthropic PBC AI processing services Hosting regions: US (also applicable to EU) ElevenLabs AI Voice processing Service Hosting regions: US, EU