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Appendix 2 to the IONOS data processing agreement - Approved subcontractors
IONOS Cloud Ltd. uses the following subcontractors:
No. Name and full address Product Description of the service
1 CM4all GmbH, Im Mediapark 6, 50670 Website Design Service: Operation of the platform for editing and publishing the website, as well as hosting the website.
Cologne, Germany
2 we22 Solutions GmbH, Website Design Service:
Otto-Ostrowski-Straße 7, 10249 Berlin, Creation and modification of the website on behalf of the customer.
Germany Website project organization and communication with the customer.
3 Cloudflare Inc., 101 Townsend St., San Hosting Products: Operation of the Content Delivery Network (CDN)
Francisco CA 94107, USA
4 SiteLock LLC, 8701 East Hartford Drive Suite Hosting Products: Protecting the website from malware, eliminating malware on the website using hosting products
200, Scottsdale AZ 85255, USA
5 Google Ireland Limited, Gordon House, • MyWebsite Now Map service for websites
Barrow Street, Dublin 4, Irland • MyWebsite Creator, -Essential, -Shop, MyWebsite Vers.8 Retrieve user data for online business card
• MyWebsite Creator, -Essential, -Shop Translation service
• Mobile access to the IONOS Control Center (Hosting Mobile App)
6 Ecwid, 687 S Coast Hwy 101 STE 239, MyWebsite Now, Shop Integration, Social Buy Button
Encinitas, CA 92024, USA Integration and operation of the online shop
"MyWebsiteCreator", "MyWebsite Shop", "MyWebsite Essential",
7 Duda Inc., 577 College Avenue, Palo Alto CA MyWebsite Creator, -Essential, -Shop: Service provider for the website editor and the publication/operation of the website
94306, USA
8 Amazon Web Services EMEA, SARL, 38, MyWebsite Creator, -Essential, -Shop: Hosting the website and the editor, as well as operating the CDN
avenue John F. Kennedy, L-1855
Luxembourg Data center Frankfurt am Main
9 Mapbox, 740 15th St NW, Washington, DC MyWebsite Creator, -Essential, -Shop: Map service for directions and multi location
20005, USA
10 Facebook, Deborah Crawford 1601 Willow MyWebsite Creator, -Essential, -Shop: Retrieve user data for online business card
Road Menlo Park, California 94025, USA
11 Usercentrics GmbH, Sendlinger Str. 7, 80331 MyWebsite Creator, -Essential, -Shop: Operation of the Consent Management Platform (CMP)
Munich, Germany
Version 4.2 1 Date: 08/2026
No. Name and full address Product Description of the service
12 ePages GmbH, Pilatuspool 2, 20355 Shop (earlier product generation) and MyShop of MyWebsite (version 8): Maintenance and operation of the online shop platform
Hamburg, Germany
13 1&1 Mail & Media GmbH, Elgendorfer Str. • Mail Basic & Mail Business
57, 56410 Montabaur, Germany Provision of email services (including sending, receiving), including creating, configuring and deleting email addresses
14 Open-Xchange GmbH, Olper Hütte 5 f, Mail Basic & Mail Business:
57462 Olpe, Germany Provision and operation of the webmailer
Use of the OX App Suite: Setting up, configuring and deleting accounts and users
15 Strato AG, Otto-Ostrowski-Straße 7, 10249 • Email archiving Archiving emails
Berlin, Germany • HiDrive Onlinespeicher Provision of online storage
• HiDrive Share Providing the ability to share files via a share link.
• MyDefender Provision and use of a backup. Customer support and operation of the platform.
16 Fasthosts Internet Limited, Discovery House, Hosted Exchange Providing email services, including creating, configuring and deleting email addresses.
154 Southgate Street, Gloucester GL1 2EX,
England
17 uberall GmbH, Hussitenstraße 32 - 33, List Local: Publication of company data in online directories
13355 Berlin, Germany
18 rankingCoach GmbH, Im Mediapark 6b, Search engine optimization rankingCoach: Optimizing your website's search results on Google.
50670 Cologne, Germany
19 Jellyfish Group Limited, 31 London Road, Google Ads Management Service (Search Engine Marketing): Setting up and managing Google Ads campaigns for your website.
Reigate, Surrey RH2 9SS, England
20 Mailjet SAS, 13-13bis, rue de l'Aubrac, E-Mail-Marketing: Create, send and manage newsletter campaigns.
75012 Paris, France
21 Plesk International GmbH, Vordergasse 59, Provision and use of the server administration software.
8200 Schaffhausen, CH Switzerland
22 Virtuozzo International GmbH, Vordergasse Provision and use of virtualization software for virtual servers purchased before 07/2016.
59, 8200 Schaffhausen, CH Switzerland
23 OpenAI LLC, 3180 18th St, San Francisco, Creation of texts as part of the MWS Now product for use on the customer website using Chat GPT 3.5 Turbo. If the customer orders and uses this service, the
CA 94110, USA content information will be transferred to OpenAI.
24 Arsys Internet S.L.U., C/Madre de Dios No. Customer support and operation of the vServer (VPS), cloud server, private cloud platforms and Dedicated Server. Integration on Cloud Backup & MyDefender.
21, 26004 Logroño (La Rioja), Spanien
25 IONOS SE, Elgendorfer Str. 57, 56410 Cloud Backup & MyDefender. Provision and use of a backup as well as customer support and operation of the platform.
Montabaur, Germany
26 Newo.ai, Inc 2261 Market Street #5263 San Provision of an AI-based telephone assistant for the purpose of voice interactions in the telephony environment.
Francisco, CA 94114, USA
Version 4.2 2 Date: 08/2026
No. Name and full address Product Description of the service
27 Voiceable GmbH Greifswalder Str. 200 B, Provision of AI-powered assistants for the purpose of voice and chat interactions in telephony environment.
10405 Berlin, Germany
Version 4.2 3 Date: 08/2026