Ionos

ionos.com

Ionos declares 25 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 7, 2026. 3 tracked vendors name Ionos as a subprocessor, including Melious, Conceptboard and Skribble.

Subprocessors CSV of Ionos's subprocessors · Atom feed of Ionos's subprocessors DORA draft CSV of Ionos's subprocessors as declared by Ionos what's this? · 

25 third parties, 1 affiliate.

NamePurposeLocationListed since
1&1 Mail & Media GmbH, Elgendorfer Str. • Mail Basic & Mail Business
Amazon Web Services EMEA, SARL MyWebsite Creator, -Essential, -Shop: Hosting the website and the editor, as well as operating the CDN
Arsys Internet S.L.U. Customer support and operation of the vServer (VPS), cloud server, private cloud platforms and Dedicated Server. Integration on Cloud Backup & MyDefender.
Cloudflare Inc. Hosting Products: Operation of the Content Delivery Network (CDN)
CM4all GmbH Website Design Service: Operation of the platform for editing and publishing the website, as well as hosting the website.
Duda Inc. MyWebsite Creator, -Essential, -Shop: Service provider for the website editor and the publication/operation of the website
Ecwid MyWebsite Now, Shop Integration, Social Buy Button Integration and operation of the online shop "MyWebsiteCreator", "MyWebsite Shop", "MyWebsite Essential"
ePages GmbH Shop (earlier product generation) and MyShop of MyWebsite (version 8): Maintenance and operation of the online shop platform
Fasthosts Internet Limited Hosted Exchange Providing email services, including creating, configuring and deleting email addresses.
Google Ireland Limited
• MyWebsite Now Map service for websites • MyWebsite Creator, -Essential, -Shop, MyWebsite Vers.8 Retrieve user data for online business card • MyWebsite Creator, -Essential, -Shop Translation service • Mobile access to the IONOS Control Center (Hosting Mobile App)
Jellyfish Group Limited Google Ads Management Service (Search Engine Marketing): Setting up and managing Google Ads campaigns for your website.
Mailjet SAS E-Mail-Marketing: Create, send and manage newsletter campaigns.
Mapbox, 740 15th St NW, Washington, DC 20005, USA MyWebsite Creator, -Essential, -Shop: Map service for directions and multi location
Newo.ai, Inc Provision of an AI-based telephone assistant for the purpose of voice interactions in the telephony environment.
Open-Xchange GmbH Mail Basic & Mail Business: Provision and operation of the webmailer Use of the OX App Suite: Setting up, configuring and deleting accounts and users
OpenAI LLC AI
Creation of texts as part of the MWS Now product for use on the customer website using Chat GPT 3.5 Turbo. If the customer orders and uses this service, the content information will be transferred to OpenAI.
Plesk International GmbH Provision and use of the server administration software.
rankingCoach GmbH Search engine optimization rankingCoach: Optimizing your website's search results on Google.
SiteLock LLC Hosting Products: Protecting the website from malware, eliminating malware on the website using hosting products
Strato AG • Email archiving Archiving emails
uberall GmbH List Local: Publication of company data in online directories
Usercentrics GmbH MyWebsite Creator, -Essential, -Shop: Operation of the Consent Management Platform (CMP)
Virtuozzo International GmbH Provision and use of virtualization software for virtual servers purchased before 07/2016.
Voiceable GmbH Greifswalder Str. 200 B Provision of AI-powered assistants for the purpose of voice and chat interactions in telephony environment.
we22 Solutions GmbH Website Design Service: Creation and modification of the website on behalf of the customer. Website project organization and communication with the customer.
Ionos affiliates (1)
NamePurposeLocationListed since
IONOS SE, Elgendorfer Str. 57 Cloud Backup & MyDefender. Provision and use of a backup as well as customer support and operation of the platform.

Web TechnologiesCSV of Ionos's web technologies · Atom feed of Ionos's web technologies

Ionos's homepage made 279 requests to 36 domains, 17 services controlled by another company, and 1 domain not identified.

Advertising (6): Google Cloud, Microsoft, Podscribe, Reddit, Inc., Spotify AB; reviewed: AdsWizz Inc.Analytics (5): TikTok, Meta, LinkedIn, Hotjar, TikTokMarketing automation (2): Genesys Cloud Services, Inc., HubSpotA/B Testing (1): reviewed: KameleoonCDN (1): UNPKGOther (2): reviewed as RUM: New Relic; usually detected as Reviews: Trustpilot

17 third parties by category: Advertising 6Analytics 5Marketing automation 2A/B Testing 1CDN 1Other 2

Third parties 17 · 139 requests
Genesys Cloud Services, Inc. Genesys Cloud 9.0 15% of the page's requests 43
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 7% of the page's requests 19
Kameleoon kameleoon.io 7% of the page's requests 19
HubSpot HubSpot 4% of the page's requests 10
Microsoft Microsoft Advertising 3% of the page's requests 8
TikTok TikTok Pixel 3% of the page's requests 8
Meta Facebook Pixel 2.9.438 3% of the page's requests 7
New Relic nr-data.net, newrelic.com 2% of the page's requests 5
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Podscribe Podscribe 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Spotify AB Spotify Pixel 1% of the page's requests 3
Hotjar Hotjar <1% of the page's requests 2
Trustpilot trustpilot.com <1% of the page's requests 2
UNPKG Unpkg web-vitals 3 <1% of the page's requests 2
AdsWizz Inc. adswizz.com <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
Unknown 1 · 2 requests

seaskypro.com

First party 1 · 138 requests
Ionos Apache HTTP Server Framer Motion HSTS Kameleoon Keen-Slider Next.js 16.1.5 Open Graph PWA React Sentry 6.19.6 Svelte Turbopack Webpack core-js 3.32.2 49% of the page's requests 138

7 tracked companies loaded by the homepage are not in Ionos's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV of the companies listing Ionos · Atom feed of the companies listing Ionos

3 companies
  • Conceptboard conceptboard.com Cloud provider; Cloud services
  • Melious melious.ai Elgendorfer Str. 57, 56410 Montabaur, Deutschland
  • Skribble skribble.com Data centre services, hosting / infrastructure operation.

Incidents reported by Ionos's subprocessorsCSV of incidents reported by vendors Ionos lists · Atom feed of incidents reported by vendors Ionos lists

31 reported incidents in the last 30 days, by 1 of the vendors Ionos lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Ionos was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min
OpenAIElevated ChatGPT conversation and Responses API errors minor6 h 32 min
OpenAIAuthentication errors for some users major—
OpenAIElevated error rates for gpt-5.6-luna API requests minor1 h 9 min
OpenAIElevated FedRAMP API error rates for Astra and Sol minor5 h 17 min
OpenAIDegraded performance in ChatGPT, Codex, and APIs minor1 h 1 min

And 6 more. All of them: CSV · Who is around them.

ChangesCSV of Ionos's changes · Atom feed of Ionos's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Ionos transparency rating

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