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Skip to navigationSkip to main content Lorikeet Data security and privacy are critical to Lorikeet's status as the most powerful customer support AI for complex businesses. We are built for data security and privacy from the ground up and have invested early in partnering with Vanta to achieve SOC II compliance. security@lorikeetcx.ai Compliance ISO 27001:2022 SOC 2 HIPAA Resources View all Audit Reports 2026 - ISO27001 Surveillance 2 Report 2026 - SOC2 Type 2 Report 2025 - ISO27001 Surveillance 1 Report 2025 - HIPAA Report View 4 more Compliance and Security Documentation Web app penetration test August 2025 Lorikeet Certificate of Insurance.pdf Delware online CGS.pdf View 2 more Controls View all Infrastructure security Encryption key access restricted Unique account authentication enforced Production application access restricted View 14 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Anti-malware technology utilized View 10 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Vulnerability and system monitoring procedures established Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Configuration management system established View 27 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Data collected Customer personally identifiable information Personal health information Subprocessors View all Google Cloud Platform • Cloud provider OpenAI • LLM model and inference USA OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training. Anthropic • LLM model and inference USA Anthropic provides LLM inference using proprietary models on a ZDR basis with no modal training. Baseten • LLM inference USA Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training. FAQ