Lorikeet

lorikeetcx.ai

Lorikeet declares 22 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 8, 2026. 2 tracked vendors name Lorikeet as a subprocessor, including Airwallex US and User Interviews.

Subprocessors CSV of Lorikeet's subprocessors · Atom feed of Lorikeet's subprocessors DORA draft CSV of Lorikeet's subprocessors as declared by Lorikeet what's this? · 

22 third parties.

NamePurposeLocationListed since
Amazon Web Services AWS hosts failover and additional cloud services in parallel with GCP.; Cloud providerGlobal
Anthropic AIAnthropic provides LLM inference using proprietary models on a ZDR basis with no modal training.; LLM model and inferenceUSA
AssemblyAI AI
AssemblyAI transcribes live customer call audio, operating as the failover and quality-comparison provider alongside our primary transcription vendor.; Speech-to-text transcription for voice calls
USA
Baseten AIBaseten provides LLM inference using open-weight models on a ZDR basis with no modal training.; LLM inferenceUSA
Braintrust Testing and monitoring of low-level LLM tasks
Cartesia Text to speechUSA
Celeris LLM inference; LLM inference on a ZDR basisUSA
Cerebras Systems AILLM inference provider
Deepgram AI
Deepgram converts live and recorded customer call audio into text so our AI voice agents can understand what a caller said, and to produce post-call transcripts.; Speech-to-text transcription for voice calls
USA
DigitalOcean
DigitalOcean does not store inputs or outputs on its infrastructure for the open-weight models we use, and does not use customer data to train models.; LLM inference capacity for open-weight models
USA
ElevenLabs AIElevenLabs synthesises the speech our AI voice agents use on calls, and creates the custom voices subscribers select.; Text-to-speech voice synthesisUSA
Fireworks AI AILLM inference; Provides LLM inference services for our AI agent system.United States
Google Cloud Platform Cloud provider
Groq AILLM inferenceUSA
LiveKit
LiveKit Cloud carries the real-time audio of voice calls between the telephone network and our AI voice agents, and composes the call recording that is written to our own storage.; Real-time media transport for voice calls
USA
Merge Integration with third-party ticketing systemsSan Francisco, California
Modal LLM inference services; Modal provides LLM inference using open-weight models on a ZDR basis with no modal training.USA
OpenAI AILLM model and inference; OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training.USA
OpenRouter AIProvides LLM inference services on a ZDR and no-model-training basis.USA
Twilio
Telephony and messaging connectivity; Twilio provides the phone numbers and carrier connectivity that carry voice calls, SMS and WhatsApp messages between end customers and our AI agents.
USA
TypeSafe AI LLM inference services; LLM inference services provided on a ZDR basis.USA
Vercel
AI Gateway services — a unified API routing layer that load-balances LLM inference requests across our existing providers for improved reliability and performance.; Vercel's AI Gateway operates a Zero Data Retention (ZDR) policy — prompts, outputs, and sensitive data are not retained after requests are completed.
USA

Web TechnologiesCSV of Lorikeet's web technologies · Atom feed of Lorikeet's web technologies

Lorikeet's homepage made 421 requests to 34 domains, 16 services controlled by another company, and 3 domains not identified.

Analytics (6): Factors.ai, posthog, LinkedIn, Meta, Leadfeeder, UnifyAdvertising (4): Google Cloud, Sovrn, OpenAI, Reddit, Inc.Marketing automation (1): HubSpotCDN (1): jsDelivrOther (4): Form builders: Default; Page builders: Framer; usually detected as Security: Amazon Web Services; Widgets: Unicorn Studio

16 third parties by category: Analytics 6Advertising 4Marketing automation 1CDN 1Other 4

Third parties 16 · 407 requests
Framer Framer Sites 79% of the page's requests 331
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 4% of the page's requests 15
Factors.ai Factors.ai 2% of the page's requests 9
HubSpot HubSpot 2% of the page's requests 8
Sovrn Sovrn 2% of the page's requests 8
Default Default (default.com) 2% of the page's requests 7
posthog PostHog 2% of the page's requests 7
OpenAIsubprocessor ChatGPT Ads Measurement Pixel <1% of the page's requests 4
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.439 <1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 3
Leadfeeder Leadfeeder <1% of the page's requests 2
Unicorn Studio Unicorn Studio <1% of the page's requests 2
Unify Unify <1% of the page's requests 2
jsDelivr jsDelivr <1% of the page's requests 2
Amazon Web Servicessubprocessor s3-us-west-2.amazonaws.com <1% of the page's requests 1
Unknown 3 · 9 requests

sitelytics.techpersonsync.comaromatic-caribou-889.convex.site

First party 1 · 5 requests
Lorikeet Framer Motion Google Font API HSTS HTTP/3 Lenis 1.3.25 LottieFiles Open Graph Priority Hints React Vue.js core-js 3.32.2 1% of the page's requests 5

11 tracked companies loaded by the homepage are not in Lorikeet's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Lorikeet · Atom feed of the companies listing Lorikeet

2 companies
  • Airwallex US airwallex.com AI Support Automation; AI-driven customer support automation layered on support channels
  • User Interviews userinterviews.com Provides an AI customer support agent

ComplianceCSV of Lorikeet's compliance · Atom feed of Lorikeet's compliance

Certified
Says it complies with

Certifications as Lorikeet's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Lorikeet's subprocessorsCSV of incidents reported by vendors Lorikeet lists · Atom feed of incidents reported by vendors Lorikeet lists

387 reported incidents in the last 30 days, by 16 of the vendors Lorikeet lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Lorikeet was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minorongoing
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
FireworksService Degradation for Kimi K3.1 Pro minor2 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
LiveKitElevated timeouts on LiveKit Inference Gemma 4 31B on low-priority requests no impact stated—
BasetenModel APIs are down for all models critical21 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
FireworksService Degradation for GLM 5.3 minor24 min
FireworksService Degradation for DeepSeek V4.1 Flash 1017 minor1 h 25 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
ModalSome Sandboxes experiencing creation failures minor23 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
FireworksService Degradation for Kimi K3 minorongoing
FireworksService Degradation for Kimi K3 US minor1 h 5 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min

And 362 more. All of them: CSV · Who is around them.

ChangesCSV of Lorikeet's changes · Atom feed of Lorikeet's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Lorikeet's site

Lorikeet transparency rating

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