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Skip to navigationSkip to main content Lorikeet Data security and privacy are critical to Lorikeet's status as the most powerful customer support AI for complex businesses. We are built for data security and privacy from the ground up and have invested early in partnering with Vanta to achieve SOC II compliance. security@lorikeetcx.ai Subprocessors Google Cloud Platform • Cloud provider OpenAI • LLM model and inference USA OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training. Anthropic • LLM model and inference USA Anthropic provides LLM inference using proprietary models on a ZDR basis with no modal training. Baseten • LLM inference USA Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training. Groq • LLM inference USA Cartesia • Text to speech USA Cerebras Systems • LLM inference provider Merge • Integration with third-party ticketing systems San Francisco, California Braintrust • Testing and monitoring of low-level LLM tasks Fireworks AI • LLM inference United States Provides LLM inference services for our AI agent system. 1-10 of 23 results Showresults per page All subprocessors Google Cloud Platform Cloud provider cloud.google.com OpenAI OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training. LLM model and inference USA https://openai.com/ Anthropic Anthropic provides LLM inference using proprietary models on a ZDR basis with no modal training. LLM model and inference USA https://www.anthropic.com/ Baseten Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training. LLM inference USA https://www.baseten.co/ Groq LLM inference USA https://groq.com/ Cartesia Text to speech USA https://cartesia.ai/ Cerebras Systems LLM inference provider https://www.cerebras.ai/ Merge Integration with third-party ticketing systems San Francisco, California https://merge.dev Braintrust Testing and monitoring of low-level LLM tasks https://www.braintrust.dev/ Fireworks AI Provides LLM inference services for our AI agent system. LLM inference United States https://fireworks.ai Vercel Vercel's AI Gateway operates a Zero Data Retention (ZDR) policy — prompts, outputs, and sensitive data are not retained after requests are completed. AI Gateway services — a unified API routing layer that load-balances LLM inference requests across our existing providers for improved reliability and performance. USA vercel.com DigitalOcean DigitalOcean does not store inputs or outputs on its infrastructure for the open-weight models we use, and does not use customer data to train models. LLM inference capacity for open-weight models USA digitalocean.com Modal Modal provides LLM inference using open-weight models on a ZDR basis with no modal training. LLM inference services USA modal.com OpenRouter Provides LLM inference services on a ZDR and no-model-training basis. USA openrouter.ai Deepgram Deepgram converts live and recorded customer call audio into text so our AI voice agents can understand what a caller said, and to produce post-call transcripts. Speech-to-text transcription for voice calls USA deepgram.com LiveKit LiveKit Cloud carries the real-time audio of voice calls between the telephone network and our AI voice agents, and composes the call recording that is written to our own storage. Real-time media transport for voice calls USA livekit.io Twilio Twilio provides the phone numbers and carrier connectivity that carry voice calls, SMS and WhatsApp messages between end customers and our AI agents. Telephony and messaging connectivity USA twilio.com ElevenLabs ElevenLabs synthesises the speech our AI voice agents use on calls, and creates the custom voices subscribers select. Text-to-speech voice synthesis USA elevenlabs.io AssemblyAI AssemblyAI transcribes live customer call audio, operating as the failover and quality-comparison provider alongside our primary transcription vendor. Speech-to-text transcription for voice calls USA assemblyai.com Amazon Web Services AWS hosts failover and additional cloud services in parallel with GCP. Cloud provider Global aws.amazon.com TypeSafe AI LLM inference services provided on a ZDR basis. LLM inference services USA typesafe.ai Celeris LLM inference on a ZDR basis LLM inference USA https://celeris.ai/ Inception LLM inference on a ZDR basis LLM inference USA inceptionlabs.ai