Snapshot 237738

Document
Registry listing
URL
https://status.userlane.com/api/v2/incidents.json
Fetched
HTTP status
200
Content type
application/json
Fetch mode
api
Size
38524 bytes
SHA-256 (raw)
f8c407cdd7b237f17fc100aaa12e5118a9043bbe82233c6e8209aa3ba3f4acb2
SHA-256 (normalized text)
9cc0325dcdba9fea8292e1afe0b1c81ec9021794c43b0ac275e8e6abf928832f

Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

{
  "incidents": [
    {
      "created_at": "2026-09-02T18:35:44Z",
      "id": "01M1HPFNK68XEQAGT5QWTQNBE9",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2026-09-02T19:26:30Z",
          "display_at": "2026-09-02T19:26:30Z",
          "id": "01M1HSCMEVY5GJ7TKK54XXZNRA",
          "incident_id": "01M1HPFNK68XEQAGT5QWTQNBE9",
          "status": "resolved",
          "updated_at": "2026-09-02T19:26:30Z"
        },
        {
          "body": "The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2026-09-02T19:03:14Z",
          "display_at": "2026-09-02T19:03:14Z",
          "id": "01M1HR20MJFFS326NKWA32ZTTR",
          "incident_id": "01M1HPFNK68XEQAGT5QWTQNBE9",
          "status": "identified",
          "updated_at": "2026-09-02T19:03:14Z"
        },
        {
          "body": "We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2026-09-02T18:35:44Z",
          "display_at": "2026-09-02T18:35:44Z",
          "id": "01M1HPFNK6Y0CANCWQZRS02CQT",
          "incident_id": "01M1HPFNK68XEQAGT5QWTQNBE9",
          "status": "investigating",
          "updated_at": "2026-09-02T18:35:44Z"
        }
      ],
      "name": "Elevated database CPU usage",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2026-09-02T19:26:30Z",
      "status": "resolved",
      "updated_at": "2026-09-02T19:26:30Z"
    },
    {
      "created_at": "2026-04-24T15:23:36Z",
      "id": "01KQ01DPX26EHP0X56HDBX9WM0",
      "impact": "major",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2026-04-24T23:31:12Z",
          "display_at": "2026-04-24T23:31:12Z",
          "id": "01KQ0XAGHKHV208BZYJPYV4STH",
          "incident_id": "01KQ01DPX26EHP0X56HDBX9WM0",
          "status": "resolved",
          "updated_at": "2026-04-24T23:31:12Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2026-04-24T16:15:18Z",
          "display_at": "2026-04-24T16:15:18Z",
          "id": "01KQ04CBESPE6E11TYMDGMA4RA",
          "incident_id": "01KQ01DPX26EHP0X56HDBX9WM0",
          "status": "monitoring",
          "updated_at": "2026-04-24T16:15:18Z"
        },
        {
          "body": "Newly deployed Kubernetes nodes in the US cluster were unable to run workloads due to networking issues, resulting in outages for several core services. Our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2026-04-24T15:23:36Z",
          "display_at": "2026-04-24T14:08:00Z",
          "id": "01KQ01DPX2TZJFMMV7F9F5X4V1",
          "incident_id": "01KQ01DPX26EHP0X56HDBX9WM0",
          "status": "identified",
          "updated_at": "2026-04-24T15:28:55Z"
        }
      ],
      "name": "US cluster nodes connectivity issue",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2026-04-24T23:31:12Z",
      "status": "resolved",
      "updated_at": "2026-04-24T23:31:12Z"
    },
    {
      "created_at": "2026-02-20T15:46:15Z",
      "id": "01KHXVNWWYF1RVDPY0T3DMG0HM",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2026-02-27T09:55:34Z",
          "display_at": "2026-02-27T09:55:34Z",
          "id": "01KJF8CT4DKXS07ARDGXGD8EAP",
          "incident_id": "01KHXVNWWYF1RVDPY0T3DMG0HM",
          "status": "resolved",
          "updated_at": "2026-02-27T09:55:34Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2026-02-24T10:11:57Z",
          "display_at": "2026-02-24T10:11:57Z",
          "id": "01KJ7J4MQAK4VYD35MG85AE0QP",
          "incident_id": "01KHXVNWWYF1RVDPY0T3DMG0HM",
          "status": "monitoring",
          "updated_at": "2026-02-24T10:11:57Z"
        },
        {
          "body": "Our engineering team continues to actively work on resolving the performance issue affecting the US region. We are investigating the root cause and working toward a stable resolution. We will provide further updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2026-02-22T14:53:11Z",
          "display_at": "2026-02-22T14:53:11Z",
          "id": "01KJ2XE5VTH32AE1E6EF1TS035",
          "incident_id": "01KHXVNWWYF1RVDPY0T3DMG0HM",
          "status": "identified",
          "updated_at": "2026-02-22T14:53:11Z"
        },
        {
          "body": "We are aware of a performance issue affecting the US region. The issue has been identified and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2026-02-20T15:46:15Z",
          "display_at": "2026-02-20T15:46:15Z",
          "id": "01KHXVNWWY3RY1WY5CMV8TT5T2",
          "incident_id": "01KHXVNWWYF1RVDPY0T3DMG0HM",
          "status": "identified",
          "updated_at": "2026-02-20T15:46:15Z"
        }
      ],
      "name": "US - API performance degraded",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2026-02-27T09:55:34Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2026-02-04T11:21:48Z",
      "id": "01KGM6665DMHG72GCX951Y6M02",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. The impact was not global (i.e. not all customers were impacted) and only occurred on segments that used a filter on date or external ID. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2026-02-05T09:43:49Z",
          "display_at": "2026-02-05T09:43:49Z",
          "id": "01KGPJZFGE96J1PMGV70WPYDPX",
          "incident_id": "01KGM6665DMHG72GCX951Y6M02",
          "status": "resolved",
          "updated_at": "2026-02-05T09:43:49Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2026-02-04T14:10:33Z",
          "display_at": "2026-02-04T14:10:33Z",
          "id": "01KGMFV5CC8D7JY3NPZBHBHXYR",
          "incident_id": "01KGM6665DMHG72GCX951Y6M02",
          "status": "monitoring",
          "updated_at": "2026-02-04T14:10:33Z"
        },
        {
          "body": "We're aware of an issue with segments that contain a date filter, resulting in associated content not being displayed to users.\n\nA fix has been identified. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2026-02-04T11:21:48Z",
          "display_at": "2026-02-04T11:21:48Z",
          "id": "01KGM6665DCR5XR87XW2YKYZCG",
          "incident_id": "01KGM6665DMHG72GCX951Y6M02",
          "status": "identified",
          "updated_at": "2026-02-04T11:21:48Z"
        }
      ],
      "name": "Segments with date filters not being activated",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2026-02-05T09:43:49Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2026-01-28T13:31:52Z",
      "id": "01KG2CV9XDKY6A45DZBTV8WT4R",
      "impact": "major",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2026-01-28T15:46:13Z",
          "display_at": "2026-01-28T15:46:13Z",
          "id": "01KG2MH9E9NT8EA798RJC2JT30",
          "incident_id": "01KG2CV9XDKY6A45DZBTV8WT4R",
          "status": "resolved",
          "updated_at": "2026-01-28T15:46:13Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2026-01-28T14:01:48Z",
          "display_at": "2026-01-28T11:20:00Z",
          "id": "01KG2EJ3HT4Z0CTG5ZGQRKG0EW",
          "incident_id": "01KG2CV9XDKY6A45DZBTV8WT4R",
          "status": "monitoring",
          "updated_at": "2026-01-28T14:02:08Z"
        },
        {
          "body": "We've identified an issue preventing our platform from scaling. Users might experience degraded performance or timeouts.\nWe're rolling out a fix that will take up to 3 hours to fully deploy",
          "created_at": "2026-01-28T14:00:32Z",
          "display_at": "2026-01-28T09:20:00Z",
          "id": "01KG2EFSBCV76J7HD1CPKE2WTV",
          "incident_id": "01KG2CV9XDKY6A45DZBTV8WT4R",
          "status": "identified",
          "updated_at": "2026-01-28T14:01:20Z"
        }
      ],
      "name": "EU platform scaling issues",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2026-01-28T15:46:13Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-12-11T08:39:27Z",
      "id": "01KC691CFAV1DE0G4131P022CQ",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-12-11T12:41:44Z",
          "display_at": "2025-12-11T12:41:43Z",
          "id": "01KC6PWZRMBTMRFNFNRE85P53Q",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "resolved",
          "updated_at": "2025-12-11T12:41:44Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2025-12-11T11:28:18Z",
          "display_at": "2025-12-11T11:28:18Z",
          "id": "01KC6JPHCD0TT4XVYZZQC64H3C",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "monitoring",
          "updated_at": "2025-12-11T11:28:18Z"
        },
        {
          "body": "We are still investigating reports of slow response times affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2025-12-11T11:08:55Z",
          "display_at": "2025-12-11T11:08:55Z",
          "id": "01KC6HK1E0HADNCRE3WBGMTQ5Z",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "investigating",
          "updated_at": "2025-12-11T11:08:55Z"
        },
        {
          "body": "We continue t investigate reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2025-12-11T09:09:37Z",
          "display_at": "2025-12-11T09:09:37Z",
          "id": "01KC6ARKN6N678ZTTS6QGAG4SJ",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "investigating",
          "updated_at": "2025-12-11T09:09:37Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2025-12-11T09:01:00Z",
          "display_at": "2025-12-11T09:01:00Z",
          "id": "01KC6A8V2Y1G7946ABPWP9M4WF",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "monitoring",
          "updated_at": "2025-12-11T09:01:00Z"
        },
        {
          "body": "The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2025-12-11T09:00:19Z",
          "display_at": "2025-12-11T09:00:19Z",
          "id": "01KC6A7JVEBG3H01GTH76F9P2Y",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "identified",
          "updated_at": "2025-12-11T09:00:19Z"
        },
        {
          "body": "We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2025-12-11T08:39:28Z",
          "display_at": "2025-12-11T08:39:27Z",
          "id": "01KC691CFAT0KFJMW1BNY4YAQT",
          "incident_id": "01KC691CFAV1DE0G4131P022CQ",
          "status": "investigating",
          "updated_at": "2025-12-11T08:39:28Z"
        }
      ],
      "name": "Degraded performance",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-12-11T12:41:43Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-11-03T17:47:07Z",
      "id": "01K95D8W6TN0ZZHCDG9JB47XX9",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-11-05T10:24:25Z",
          "display_at": "2025-11-05T10:24:25Z",
          "id": "01K99RQPKY07DMMDCX7R4Q7PSG",
          "incident_id": "01K95D8W6TN0ZZHCDG9JB47XX9",
          "status": "resolved",
          "updated_at": "2025-11-05T10:24:25Z"
        },
        {
          "body": "The platform is stable, but we'll continue monitoring the status and provide any relevant updates.",
          "created_at": "2025-11-03T18:11:26Z",
          "display_at": "2025-11-03T18:11:26Z",
          "id": "01K95ENCV0Y7H44S116Y96PAPT",
          "incident_id": "01K95D8W6TN0ZZHCDG9JB47XX9",
          "status": "monitoring",
          "updated_at": "2025-11-03T18:11:26Z"
        },
        {
          "body": "We're currently experiencing issues on our US platform. Our cloud provider is throttling our scaling capabilities, which means a lot of request might fail or take a long time to be resolved.",
          "created_at": "2025-11-03T17:47:07Z",
          "display_at": "2025-11-03T17:47:07Z",
          "id": "01K95D8W6T7DY9W5XZDGKEZAS2",
          "incident_id": "01K95D8W6TN0ZZHCDG9JB47XX9",
          "status": "identified",
          "updated_at": "2025-11-03T17:47:07Z"
        }
      ],
      "name": "Degraded API on US",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-11-05T10:24:25Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-10-29T16:10:33Z",
      "id": "01K8RBREA57F5VNES6AXQSSJCV",
      "impact": "critical",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-10-30T09:00:24Z",
          "display_at": "2025-10-30T09:00:24Z",
          "id": "01K8T5HH5VE7BGKKFMCZCRHS36",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "resolved",
          "updated_at": "2025-10-30T09:00:24Z"
        },
        {
          "body": "Services are now back online and operating normally. Our cloud provider has implemented a fix, and we are observing recovery across all services.\n\nWe will continue to monitor system performance closely to ensure stability.",
          "created_at": "2025-10-29T23:01:28Z",
          "display_at": "2025-10-29T23:01:28Z",
          "id": "01K8S38W6R00HM2B5ZQJVE305T",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "monitoring",
          "updated_at": "2025-10-29T23:23:03Z"
        },
        {
          "body": "We're seeing almost full recovery for all affected services. We'll continue monitoring.",
          "created_at": "2025-10-29T20:45:08Z",
          "display_at": "2025-10-29T20:45:08Z",
          "id": "01K8RVF7ERGHRX1JX7NEM85440",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "monitoring",
          "updated_at": "2025-10-29T20:45:08Z"
        },
        {
          "body": "We continue to monitor the situation closely. Our cloud provider is still working on a fix for the underlying issue impacting content delivery and access to frontend services.",
          "created_at": "2025-10-29T18:52:28Z",
          "display_at": "2025-10-29T18:52:28Z",
          "id": "01K8RN0XY8M409NVCBYYEFPWE5",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "investigating",
          "updated_at": "2025-10-29T18:52:28Z"
        },
        {
          "body": "We are currently experiencing an outage impacting access to our web application. Users may encounter loading failures or unavailable frontend interfaces.\n\nThe issue has been traced to an ongoing outage with one of our cloud infrastructure providers, which is affecting content delivery and portal availability globally. The provider is actively working on mitigation and has initiated failover operations to restore normal access.\n\nOur engineering team is monitoring the situation closely and will continue to provide updates as more information becomes available.",
          "created_at": "2025-10-29T17:16:11Z",
          "display_at": "2025-10-29T17:16:11Z",
          "id": "01K8RFGM8BQF0C4G7GWBPN18VG",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "investigating",
          "updated_at": "2025-10-29T17:16:11Z"
        },
        {
          "body": "We've detected an issue with our CDN provider, affecting most front end services.",
          "created_at": "2025-10-29T16:10:33Z",
          "display_at": "2025-10-29T16:10:33Z",
          "id": "01K8RBREA53PMX4D6RP4525B5Q",
          "incident_id": "01K8RBREA57F5VNES6AXQSSJCV",
          "status": "investigating",
          "updated_at": "2025-10-29T16:10:33Z"
        }
      ],
      "name": "CDN issues",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-10-30T09:00:24Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-10-09T09:52:19Z",
      "id": "01K7465GHQYTAZC4JQ2E2PGV43",
      "impact": "major",
      "incident_updates": [
        {
          "body": "The incident has been resolved by our CDN provider and all services are back to normal",
          "created_at": "2025-10-10T09:16:10Z",
          "display_at": "2025-10-09T16:00:00Z",
          "id": "01K76PG1F8H3ENXPVRNGJKCMFJ",
          "incident_id": "01K7465GHQYTAZC4JQ2E2PGV43",
          "status": "resolved",
          "updated_at": "2025-10-10T09:16:37Z"
        },
        {
          "body": "Services should be back to normal. We'll continue monitoring the status.",
          "created_at": "2025-10-09T15:32:41Z",
          "display_at": "2025-10-09T15:32:41Z",
          "id": "01K74SMR8NP9BNM9G6EC90SYD2",
          "incident_id": "01K7465GHQYTAZC4JQ2E2PGV43",
          "status": "monitoring",
          "updated_at": "2025-10-09T15:32:41Z"
        },
        {
          "body": "We've identified an issue with our CDN provider which is affecting our frontend services.",
          "created_at": "2025-10-09T09:52:19Z",
          "display_at": "2025-10-09T09:52:19Z",
          "id": "01K7465GHQ4J6HCD30V0KWVW88",
          "incident_id": "01K7465GHQYTAZC4JQ2E2PGV43",
          "status": "identified",
          "updated_at": "2025-10-09T09:52:19Z"
        }
      ],
      "name": "Frontend CDN degraded",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-10-09T16:00:00Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-07-23T15:33:18Z",
      "id": "01K0VYNT6RCHA25ARNV97S2A5M",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "We've worked closely with our cloud provider to address the recent scaling issue that was affecting our platform. A fix has been applied, and we've successfully validated that new nodes can now register correctly in our infrastructure. System performance has stabilized, and all services are operating normally.\n\nWe'll continue to monitor the situation closely to ensure full reliability.\n\nThank you for your patience.",
          "created_at": "2025-07-24T08:52:22Z",
          "display_at": "2025-07-24T08:52:22Z",
          "id": "01K0XT4D0425H8DVV5GYZAP1YE",
          "incident_id": "01K0VYNT6RCHA25ARNV97S2A5M",
          "status": "resolved",
          "updated_at": "2025-07-24T08:52:22Z"
        },
        {
          "body": "We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.",
          "created_at": "2025-07-23T15:35:19Z",
          "display_at": "2025-07-23T15:35:19Z",
          "id": "01K0VYSFP64G7X28155M32QKX8",
          "incident_id": "01K0VYNT6RCHA25ARNV97S2A5M",
          "status": "identified",
          "updated_at": "2025-07-23T15:35:19Z"
        },
        {
          "body": "We're currently working with our cloud provider to be able to scale our platform to handle the volume of requests. In the meantime, performance will be degrarded and some requests might time out.",
          "created_at": "2025-07-23T15:33:18Z",
          "display_at": "2025-07-23T14:05:00Z",
          "id": "01K0VYNT6RCJ9CRM7AAGHRYY7H",
          "incident_id": "01K0VYNT6RCHA25ARNV97S2A5M",
          "status": "investigating",
          "updated_at": "2025-07-23T15:35:48Z"
        }
      ],
      "name": "US - Performance degraded",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-07-24T08:52:22Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-05-29T14:34:36Z",
      "id": "01JWE7ESMT9FMJTEND2TM5529N",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-05-29T19:34:06Z",
          "display_at": "2025-05-29T19:34:06Z",
          "id": "01JWERK6HCGT4ZGZRKRTJZ3700",
          "incident_id": "01JWE7ESMT9FMJTEND2TM5529N",
          "status": "resolved",
          "updated_at": "2025-05-29T19:34:06Z"
        },
        {
          "body": "We've managed to partially scale our US platform. Most request should be back to normal.",
          "created_at": "2025-05-29T15:53:56Z",
          "display_at": "2025-05-29T15:53:56Z",
          "id": "01JWEC01SM9M03QV6MJWEPKRZV",
          "incident_id": "01JWE7ESMT9FMJTEND2TM5529N",
          "status": "monitoring",
          "updated_at": "2025-05-29T15:53:56Z"
        },
        {
          "body": "We have detected an scaling issue affecting our platform. Some requests might fail or take a long time to be resolved.\nWe are working with our cloud provider to fix the issue as soon as possible.",
          "created_at": "2025-05-29T14:34:36Z",
          "display_at": "2025-05-29T14:34:36Z",
          "id": "01JWE7ESMT3229YE5RKGH2RQN0",
          "incident_id": "01JWE7ESMT9FMJTEND2TM5529N",
          "status": "investigating",
          "updated_at": "2025-05-29T14:34:36Z"
        }
      ],
      "name": "US Region - Degraded performance",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-05-29T19:34:06Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-05-08T16:33:43Z",
      "id": "01JTRBXSW74WNR629D8WZZBCV9",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-05-08T17:12:04Z",
          "display_at": "2025-05-08T17:12:04Z",
          "id": "01JTRE41GXV9R04PM2E3S4Z44F",
          "incident_id": "01JTRBXSW74WNR629D8WZZBCV9",
          "status": "resolved",
          "updated_at": "2025-05-08T17:12:04Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2025-05-08T16:55:05Z",
          "display_at": "2025-05-08T16:55:05Z",
          "id": "01JTRD4YC80NEF6HJX8SNNW8V0",
          "incident_id": "01JTRBXSW74WNR629D8WZZBCV9",
          "status": "monitoring",
          "updated_at": "2025-05-08T16:55:05Z"
        },
        {
          "body": "We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2025-05-08T16:33:43Z",
          "display_at": "2025-05-08T16:33:43Z",
          "id": "01JTRBXSW74TYHN3320QAMPJFD",
          "incident_id": "01JTRBXSW74WNR629D8WZZBCV9",
          "status": "investigating",
          "updated_at": "2025-05-08T16:33:43Z"
        }
      ],
      "name": "US performance degraded",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-05-08T17:12:04Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-03-18T17:52:48Z",
      "id": "01JPN65YPQ4HRCXM9WVEXMFHGC",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-03-18T19:53:55Z",
          "display_at": "2025-03-18T19:53:55Z",
          "id": "01JPND3QM67S0FQ53761VGZQY7",
          "incident_id": "01JPN65YPQ4HRCXM9WVEXMFHGC",
          "status": "resolved",
          "updated_at": "2025-03-18T19:53:55Z"
        },
        {
          "body": "The current status of the platform it's stable, but we'll continue to monitor for the next hours.",
          "created_at": "2025-03-18T19:15:36Z",
          "display_at": "2025-03-18T19:15:36Z",
          "id": "01JPNAXJAT29VM1Z2AHQXDQ1HB",
          "incident_id": "01JPN65YPQ4HRCXM9WVEXMFHGC",
          "status": "monitoring",
          "updated_at": "2025-03-18T19:15:36Z"
        },
        {
          "body": "Our cloud provider is experiencing network issues which could result in degraded performance for our services hosted in US.",
          "created_at": "2025-03-18T17:56:04Z",
          "display_at": "2025-03-18T17:56:04Z",
          "id": "01JPN6BY5FF4BVVF2KF90JV1K0",
          "incident_id": "01JPN65YPQ4HRCXM9WVEXMFHGC",
          "status": "identified",
          "updated_at": "2025-03-18T17:56:04Z"
        },
        {
          "body": "The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2025-03-18T17:52:48Z",
          "display_at": "2025-03-18T17:52:48Z",
          "id": "01JPN65YPQW8FBPFK2Z76WXDX7",
          "incident_id": "01JPN65YPQ4HRCXM9WVEXMFHGC",
          "status": "identified",
          "updated_at": "2025-03-18T17:52:48Z"
        }
      ],
      "name": "US performance degraded",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-03-18T19:53:55Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2025-03-17T16:13:41Z",
      "id": "01JPJE3RFX6QKJYHRQV9R75N53",
      "impact": "critical",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2025-03-17T17:15:47Z",
          "display_at": "2025-03-17T17:15:47Z",
          "id": "01JPJHNF14PFRQJASJPXXYQZZ0",
          "incident_id": "01JPJE3RFX6QKJYHRQV9R75N53",
          "status": "resolved",
          "updated_at": "2025-03-17T17:15:47Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2025-03-17T16:23:05Z",
          "display_at": "2025-03-17T16:23:05Z",
          "id": "01JPJEMZBJR61ZQZAKHV35FN5R",
          "incident_id": "01JPJE3RFX6QKJYHRQV9R75N53",
          "status": "monitoring",
          "updated_at": "2025-03-17T16:23:05Z"
        },
        {
          "body": "The issue has been identified, and our team is working on a solution. We will provide further updates as progress is made. Thank you for your understanding.",
          "created_at": "2025-03-17T16:15:19Z",
          "display_at": "2025-03-17T16:15:19Z",
          "id": "01JPJE6QW1H7KX9TFD9T9VH8A3",
          "incident_id": "01JPJE3RFX6QKJYHRQV9R75N53",
          "status": "identified",
          "updated_at": "2025-03-17T16:15:19Z"
        },
        {
          "body": "We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2025-03-17T16:13:41Z",
          "display_at": "2025-03-17T16:13:41Z",
          "id": "01JPJE3RFXEWH6T0H8NVMM1J8V",
          "incident_id": "01JPJE3RFX6QKJYHRQV9R75N53",
          "status": "investigating",
          "updated_at": "2025-03-17T16:13:41Z"
        }
      ],
      "name": "Userlane backend outage",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2025-03-17T17:15:47Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-18T13:00:04Z",
      "id": "01J82KFVP09YMQ9RZ5GE5KXKT0",
      "impact": "major",
      "incident_updates": [
        {
          "body": "The issue has been resolved, and all services are now fully operational. Thank you for your patience, and we apologize for any inconvenience caused.",
          "created_at": "2024-09-18T14:25:24Z",
          "display_at": "2024-09-18T14:25:24Z",
          "id": "01J82RC3Y1R18XGAN2MNCX6ZEH",
          "incident_id": "01J82KFVP09YMQ9RZ5GE5KXKT0",
          "status": "resolved",
          "updated_at": "2024-09-18T14:25:24Z"
        },
        {
          "body": "A fix has been implemented, and we are monitoring the results to ensure stability. We will continue to closely observe the situation and provide updates as needed.",
          "created_at": "2024-09-18T13:51:58Z",
          "display_at": "2024-09-18T13:51:58Z",
          "id": "01J82PEWKB6RBDBBPT6RGB0KZQ",
          "incident_id": "01J82KFVP09YMQ9RZ5GE5KXKT0",
          "status": "monitoring",
          "updated_at": "2024-09-18T13:51:58Z"
        },
        {
          "body": "We've identified the issue as an unavailable database with our provider. We will provide further updates as progress is made. \n\nThis affects the creation/deletion/update of existing users. All other services should remain unaffected.",
          "created_at": "2024-09-18T13:10:13Z",
          "display_at": "2024-09-18T13:10:13Z",
          "id": "01J82M2E1DECB1VD8J94FHGNCS",
          "incident_id": "01J82KFVP09YMQ9RZ5GE5KXKT0",
          "status": "identified",
          "updated_at": "2024-09-18T13:10:13Z"
        },
        {
          "body": "We are currently investigating reports of an issue affecting our platform. Our team is working to identify the cause and will provide updates as soon as more information becomes available. Thank you for your patience.",
          "created_at": "2024-09-18T13:00:04Z",
          "display_at": "2024-09-18T13:00:04Z",
          "id": "01J82KFVP0KJYPKCVB5K433WAE",
          "incident_id": "01J82KFVP09YMQ9RZ5GE5KXKT0",
          "status": "investigating",
          "updated_at": "2024-09-18T13:00:04Z"
        }
      ],
      "name": "US authentication issues",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2024-09-18T14:25:24Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-10T16:46:40Z",
      "id": "01J7ED90HPP2E4QNM8ETAXY0Z7",
      "impact": "none",
      "incident_updates": [
        {
          "body": "US and EU Datacenters monitoring is now separated and uptime will be shown independently",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-12-13T00:00:00Z",
          "id": "01J7ED90HP0G8G4SKPSCSH218H",
          "incident_id": "01J7ED90HPP2E4QNM8ETAXY0Z7",
          "status": "resolved",
          "updated_at": "2024-09-10T16:46:40Z"
        }
      ],
      "name": "Separate monitoring for our US Datacenter",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2021-12-13T00:00:00Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-10T16:46:40Z",
      "id": "01J7ED90XJTEMHDC69XXS1E8NH",
      "impact": "critical",
      "incident_updates": [
        {
          "body": "This incident has been resolved.",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-09-29T09:24:07Z",
          "id": "01J7ED90XJZ5DG2A3ZQV3YY533",
          "incident_id": "01J7ED90XJTEMHDC69XXS1E8NH",
          "status": "resolved",
          "updated_at": "2024-09-10T16:46:40Z"
        },
        {
          "body": "We are continuing to monitor for any further issues.",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-09-29T09:23:49Z",
          "id": "01J7ED90XJ67PHZT3ER6KPB9AC",
          "incident_id": "01J7ED90XJTEMHDC69XXS1E8NH",
          "status": "monitoring",
          "updated_at": "2024-09-10T16:46:40Z"
        },
        {
          "body": "A fix has been implemented and we are monitoring the results.",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-09-29T09:22:44Z",
          "id": "01J7ED90XJTVANRZEHX5HBQEDY",
          "incident_id": "01J7ED90XJTEMHDC69XXS1E8NH",
          "status": "monitoring",
          "updated_at": "2024-09-10T16:46:40Z"
        },
        {
          "body": "We are continuing to investigate this issue.",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-09-29T09:10:46Z",
          "id": "01J7ED90XJH4C8J8QQ3Z7B2124",
          "incident_id": "01J7ED90XJTEMHDC69XXS1E8NH",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:40Z"
        },
        {
          "body": "We are currently investigating this issue.",
          "created_at": "2024-09-10T16:46:40Z",
          "display_at": "2021-09-29T09:00:37Z",
          "id": "01J7ED90XJE3KECGWACQ2B2FY9",
          "incident_id": "01J7ED90XJTEMHDC69XXS1E8NH",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:40Z"
        }
      ],
      "name": "Authentication issue on our systems",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2021-09-29T09:24:07Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-10T16:46:42Z",
      "id": "01J7ED92NFPQVANFYZG9FC14V7",
      "impact": "minor",
      "incident_updates": [
        {
          "body": "This incident has been resolved.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-11-17T16:44:03Z",
          "id": "01J7ED92NF2XSGTRCNKMVQ66HY",
          "incident_id": "01J7ED92NFPQVANFYZG9FC14V7",
          "status": "resolved",
          "updated_at": "2024-09-10T16:46:42Z"
        },
        {
          "body": "We are currently investigating this issue.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-11-17T14:52:34Z",
          "id": "01J7ED92NF0D21W6M6MJXTDA77",
          "incident_id": "01J7ED92NFPQVANFYZG9FC14V7",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:42Z"
        }
      ],
      "name": "Degraded performance on our systems",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2020-11-17T16:44:03Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-10T16:46:42Z",
      "id": "01J7ED92WB6GJBFRXKQRCVRFQB",
      "impact": "critical",
      "incident_updates": [
        {
          "body": "This incident has been resolved.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-10-30T22:37:57Z",
          "id": "01J7ED92WBS050N74Y4S5K1QM5",
          "incident_id": "01J7ED92WB6GJBFRXKQRCVRFQB",
          "status": "resolved",
          "updated_at": "2024-09-10T16:46:42Z"
        },
        {
          "body": "A fix has been implemented and we are monitoring the results.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-10-30T22:28:44Z",
          "id": "01J7ED92WB2R4ZN1RVY7SG7HT4",
          "incident_id": "01J7ED92WB6GJBFRXKQRCVRFQB",
          "status": "monitoring",
          "updated_at": "2024-09-10T16:46:42Z"
        },
        {
          "body": "The issue has been identified and a fix is being implemented.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-10-30T22:28:33Z",
          "id": "01J7ED92WBAF83EXEK1X2J0JA7",
          "incident_id": "01J7ED92WB6GJBFRXKQRCVRFQB",
          "status": "identified",
          "updated_at": "2024-09-10T16:46:42Z"
        },
        {
          "body": "We are continuing to investigate this issue.",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-10-30T21:28:38Z",
          "id": "01J7ED92WB1PVWDYGW0X6PTGJB",
          "incident_id": "01J7ED92WB6GJBFRXKQRCVRFQB",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:42Z"
        },
        {
          "body": "We are currently investigating an issue on our system",
          "created_at": "2024-09-10T16:46:42Z",
          "display_at": "2020-10-30T21:18:20Z",
          "id": "01J7ED92WB82W07R0E81WK5QWN",
          "incident_id": "01J7ED92WB6GJBFRXKQRCVRFQB",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:42Z"
        }
      ],
      "name": "Incident on our systems",
      "page_id": "01J7ED8PYAZAP2FK4CBTDARFQ8",
      "resolved_at": "2020-10-30T22:37:57Z",
      "status": "resolved",
      "updated_at": "2026-03-12T18:18:18Z"
    },
    {
      "created_at": "2024-09-10T16:46:44Z",
      "id": "01J7ED94MZ9BRP4AYV49TTD415",
      "impact": "major",
      "incident_updates": [
        {
          "body": "This incident has been resolved.",
          "created_at": "2024-09-10T16:46:44Z",
          "display_at": "2020-05-07T12:43:55Z",
          "id": "01J7ED94MZ0HV0H9625KNZSYY6",
          "incident_id": "01J7ED94MZ9BRP4AYV49TTD415",
          "status": "resolved",
          "updated_at": "2024-09-10T16:46:44Z"
        },
        {
          "body": "We are continuing to investigate this issue.",
          "created_at": "2024-09-10T16:46:44Z",
          "display_at": "2020-05-07T12:43:51Z",
          "id": "01J7ED94MZ05APVPZK5T16PDD4",
          "incident_id": "01J7ED94MZ9BRP4AYV49TTD415",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:44Z"
        },
        {
          "body": "We are currently investigating this issue.",
          "created_at": "2024-09-10T16:46:44Z",
          "display_at": "2020-05-07T12:29:40Z",
          "id": "01J7ED94MZ3QFZY31ZH8BW8P9B",
          "incident_id": "01J7ED94MZ9BRP4AYV49TTD415",
          "status": "investigating",
          "updated_at": "2024-09-10T16:46:44Z"
        }
      ],
      "name": "Incident on our Backend",
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    "url": "https://status.userlane.com/"
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}