Snapshot 237918
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmvsfy1o802n01bs8rfpmz6ul",
"name": "Delayed call status",
"impact": "none",
"status": "resolved",
"started": "2026-10-28T18:21:37Z",
"resolved": "2026-10-28T20:04:02Z",
"url": "https://status.podium.com/incident/cmvsfy1o802n01bs8rfpmz6ul",
"components": [
"Phones"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmv9ppksp00rd1bm5ui52p1my",
"name": "New TOS preventing users from accepting it",
"impact": "none",
"status": "resolved",
"started": "2026-10-15T15:47:21Z",
"resolved": "2026-10-15T17:28:04Z",
"url": "https://status.podium.com/incident/cmv9ppksp00rd1bm5ui52p1my",
"components": [
"Web Application"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmv18ba9c0d980wmu4cti5lrc",
"name": "Delayed Automations",
"impact": "none",
"status": "resolved",
"started": "2026-10-09T17:18:11Z",
"resolved": "2026-10-09T18:03:19Z",
"url": "https://status.podium.com/incident/cmv18ba9c0d980wmu4cti5lrc",
"components": [
"Automations"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmuoabiel01nf1bljngc3dw35",
"name": "Secure messaging links failing to send",
"impact": "none",
"status": "resolved",
"started": "2026-09-30T15:53:21Z",
"resolved": "2026-09-30T15:58:16Z",
"url": "https://status.podium.com/incident/cmuoabiel01nf1bljngc3dw35",
"components": [
"Messaging"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmu609m8w06k11fpcq6n9uxg5",
"name": "Issues with call parks and calls not ringing",
"impact": "none",
"status": "resolved",
"started": "2026-09-17T20:52:05Z",
"resolved": "2026-09-17T20:52:05Z",
"url": "https://status.podium.com/incident/cmu609m8w06k11fpcq6n9uxg5",
"components": [
"Phones"
],
"updates": 1
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtsu7dzx00rd0wpbnua02ty3",
"name": "Calls failing to connect for some users",
"impact": "none",
"status": "resolved",
"started": "2026-09-08T15:41:23Z",
"resolved": "2026-09-08T17:01:04Z",
"url": "https://status.podium.com/incident/cmtsu7dzx00rd0wpbnua02ty3",
"components": [
"Phones"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtstw4c609hj13mrkaos2h1p",
"name": "AI employee messages not sending",
"impact": "none",
"status": "resolved",
"started": "2026-09-08T15:32:37Z",
"resolved": "2026-09-08T18:48:12Z",
"url": "https://status.podium.com/incident/cmtstw4c609hj13mrkaos2h1p",
"components": [
"AI Employee"
],
"updates": 6
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtlo33qz00sz0wmpposokk6g",
"name": "Phone calls are failing",
"impact": "none",
"status": "resolved",
"started": "2026-09-03T15:15:42Z",
"resolved": "2026-09-03T17:50:41Z",
"url": "https://status.podium.com/incident/cmtlo33qz00sz0wmpposokk6g",
"components": [
"Phones"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtixd68h0nq01no1xolsewzr",
"name": "iOS - Location failing to load in location picker",
"impact": "none",
"status": "resolved",
"started": "2026-09-01T17:12:10Z",
"resolved": "2026-09-01T17:54:01Z",
"url": "https://status.podium.com/incident/cmtixd68h0nq01no1xolsewzr",
"components": [
"Mobile"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtiwnzsp0mr01ao1d9umic6s",
"name": "Increased Message Delivery Errors",
"impact": "none",
"status": "resolved",
"started": "2026-09-01T16:52:35Z",
"resolved": "2026-09-01T18:02:30Z",
"url": "https://status.podium.com/incident/cmtiwnzsp0mr01ao1d9umic6s",
"components": [
"Messaging"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmtiulva30n7a13o1kmldu9ku",
"name": "Intermittent issues with Live Events",
"impact": "none",
"status": "resolved",
"started": "2026-09-01T15:54:57Z",
"resolved": "2026-09-15T15:15:48Z",
"url": "https://status.podium.com/incident/cmtiulva30n7a13o1kmldu9ku",
"components": [
"Messaging"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmt9m4gib00030ktcsorgi4ba",
"name": "AU Inbound \u0026 Outbound SMS \u0026 MMS delivery delays",
"impact": "none",
"status": "resolved",
"started": "2026-08-26T04:47:32Z",
"resolved": "2026-08-26T04:47:32Z",
"url": "https://status.podium.com/incident/cmt9m4gib00030ktcsorgi4ba",
"components": [
"Messaging"
],
"updates": 1
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmt7g3f1t1un71ame05j9tyyq",
"name": "Lag with the Conversation List updating in the Inbox reappeared",
"impact": "none",
"status": "resolved",
"started": "2026-08-24T16:23:14Z",
"resolved": "2026-08-28T14:57:51Z",
"url": "https://status.podium.com/incident/cmt7g3f1t1un71ame05j9tyyq",
"components": [
"Messaging"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmt3ecb7m0tia0rpbb1lljtuf",
"name": "Reporting dashboard issues",
"impact": "none",
"status": "resolved",
"started": "2026-08-21T20:23:05Z",
"resolved": "2026-08-21T20:37:16Z",
"url": "https://status.podium.com/incident/cmt3ecb7m0tia0rpbb1lljtuf",
"components": [
"Web Application",
"Automations"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmt35w8lu0re61apbo1hqjbr6",
"name": "Lag with conversation list updating in the Inbox",
"impact": "none",
"status": "resolved",
"started": "2026-08-21T16:26:38Z",
"resolved": "2026-08-21T20:24:58Z",
"url": "https://status.podium.com/incident/cmt35w8lu0re61apbo1hqjbr6",
"components": [
"Messaging"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmt2ahxed04wy0rpl63l5t603",
"name": "Conversations not opening on iOS App v2026.34.1",
"impact": "none",
"status": "resolved",
"started": "2026-08-21T01:47:42Z",
"resolved": "2026-08-21T02:00:48Z",
"url": "https://status.podium.com/incident/cmt2ahxed04wy0rpl63l5t603",
"components": [
"Mobile"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmszgvu38089t0yo07qa9btb6",
"name": "AU Customers having issues answering calls and toggling on call queues",
"impact": "none",
"status": "resolved",
"started": "2026-08-19T02:23:09Z",
"resolved": "2026-08-19T06:44:37Z",
"url": "https://status.podium.com/incident/cmszgvu38089t0yo07qa9btb6",
"components": [
"Phones"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmsz3qf3g02y50zmzghvn3sz0",
"name": "Issues with loading the Inbox",
"impact": "none",
"status": "resolved",
"started": "2026-08-18T20:15:02Z",
"resolved": "2026-08-18T20:31:50Z",
"url": "https://status.podium.com/incident/cmsz3qf3g02y50zmzghvn3sz0",
"components": [
"Web Application"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmsxcvbol15g50kqxfhxwfhi1",
"name": "Some Bulk Messages are failing to send",
"impact": "none",
"status": "resolved",
"started": "2026-08-17T14:55:15Z",
"resolved": "2026-08-17T15:38:32Z",
"url": "https://status.podium.com/incident/cmsxcvbol15g50kqxfhxwfhi1",
"components": [
"Bulk Messaging"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmsns1urz028q1aml9rugu49t",
"name": "Voice AI updating contacts and escalations are degraded",
"impact": "none",
"status": "resolved",
"started": "2026-08-10T22:02:33Z",
"resolved": "2026-08-10T23:59:56Z",
"url": "https://status.podium.com/incident/cmsns1urz028q1aml9rugu49t",
"components": [
"AI Employee"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmrv43ori02u80zmq1oibrpfe",
"name": "Some Podium Phones are down",
"impact": "none",
"status": "resolved",
"started": "2026-07-21T20:34:34Z",
"resolved": "2026-07-21T20:43:28Z",
"url": "https://status.podium.com/incident/cmrv43ori02u80zmq1oibrpfe",
"components": [
"Phones"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmrl58wnm026x0kme9mdubf0q",
"name": "Repeated notifications for a missed call",
"impact": "none",
"status": "resolved",
"started": "2026-07-14T21:08:56Z",
"resolved": "2026-07-14T22:40:12Z",
"url": "https://status.podium.com/incident/cmrl58wnm026x0kme9mdubf0q",
"components": [
"Phones"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmrkq20970esm1apnsnlyr21x",
"name": "Inbox search failing to return results",
"impact": "none",
"status": "resolved",
"started": "2026-07-14T14:03:39Z",
"resolved": "2026-07-14T17:09:46Z",
"url": "https://status.podium.com/incident/cmrkq20970esm1apnsnlyr21x",
"components": [
"Messaging",
"Contacts"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmrdr0pzf032j0rs5r3vizhnu",
"name": "Tekion LeadSync is down due to a Tekion outage",
"impact": "none",
"status": "resolved",
"started": "2026-07-09T16:30:00Z",
"resolved": "2026-07-09T17:38:00Z",
"url": "https://status.podium.com/incident/cmrdr0pzf032j0rs5r3vizhnu",
"components": [
"LeadDrive"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 237918,
"data": {
"id": "cmrdoqcbx01wx0ks3iwon5ggv",
"name": "Large number of Bulk Messages are failing to send",
"impact": "none",
"status": "resolved",
"started": "2026-07-09T15:52:12Z",
"resolved": "2026-07-09T17:00:11Z",
"url": "https://status.podium.com/incident/cmrdoqcbx01wx0ks3iwon5ggv",
"components": [
"Bulk Messaging"
],
"updates": 4
}
}
]
}