Podium

podium.com

Podium declares 12 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026.

Subprocessors CSV of Podium's subprocessors · Atom feed of Podium's subprocessors DORA draft CSV of Podium's subprocessors as declared by Podium what's this? · 

12 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud infrastructure
Anthropic AIArtificial Intelligence (AI)
Cloudflare Cloud infrastructure
Datadog Cloud monitoring
Google Cloud Cloud infrastructure
Grafana Production services monitoring
Honeycomb Cloud monitoring
OpenAI AIArtificial intelligence (AI)
Salesforce Sales CRM
Snowflake Data storage and processing
Stripe (Payments) Payments services
Twilio Identity provider

Web TechnologiesCSV of Podium's web technologies · Atom feed of Podium's web technologies

Podium's homepage made 2,029 requests to 36 domains, 19 services controlled by another company, and 4 domains not identified.

Analytics (9): Wingify, TikTok, FullContact, LinkedIn, Meta, MarTech Solutions LLC (GA Connector), Unify, Primer Labs, Inc., TikTokAdvertising (2): Google Cloud, X Corp.Marketing automation (2): GetVector, Inc., AdobeOther (6): Email: LiveIntent; Feature management: LaunchDarkly; Page builders: Framer; RUM: Datadog; Security: ClickCease™; usually detected as Video players: Wistia

19 third parties by category: Analytics 9Advertising 2Marketing automation 2Other 6

Third parties 19 · 1,943 requests
Framer Framer Sites 83% of the page's requests 1,681
Datadogsubprocessor Datadog 8% of the page's requests 158
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 1% of the page's requests 27
Wistia wistia.net <1% of the page's requests 17
Wingify VWO <1% of the page's requests 16
GetVector, Inc. Vector <1% of the page's requests 7
TikTok TikTok Pixel <1% of the page's requests 7
LaunchDarkly LaunchDarkly <1% of the page's requests 5
X Corp. Twitter Ads <1% of the page's requests 5
Adobe Marketo <1% of the page's requests 3
FullContact FullContact <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.438 <1% of the page's requests 3
MarTech Solutions LLC (GA Connector) GA Connector <1% of the page's requests 2
Unify Unify <1% of the page's requests 2
ClickCease™ ClickCease <1% of the page's requests 1
LiveIntent LiveIntent <1% of the page's requests 1
Primer Labs, Inc. Primer <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
Unknown 4 · 4 requests

apiarydata.nets3.amazonaws.comstape.matctm.co

First party 1 · 82 requests
Podium CallTrackingMetrics Framer Motion Google Font API HSTS Open Graph Podium Priority Hints React Vercel core-js 3.49.0 4% of the page's requests 82

10 tracked companies loaded by the homepage are not in Podium's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Podium's compliance · Atom feed of Podium's compliance

Certified

Certifications as Podium's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Podium's status page incidents · Atom feed of Podium's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 no impact stated)Aug 18: 1 incident (1 no impact stated)Aug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: 3 incidents (3 no impact stated)Aug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 no impact stated)Aug 25: no incident reportedAug 26: 1 incident (1 no impact stated)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 3 incidents (3 no impact stated)Sep 2: no incident reportedSep 3: 1 incident (1 no impact stated)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 2 incidents (2 no impact stated)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 no impact stated)Sep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 no impact stated)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 no impact stated)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 no impact stated)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 no impact stated)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 19 incidents in 90 days
  • 0 major or critical
  • 1 h 19 min typical time to resolve
BeganIncidentImpactLasted
Delayed call statusno impact stated1 h 42 min
New TOS preventing users from accepting itno impact stated1 h 40 min
Delayed Automationsno impact stated45 min
Secure messaging links failing to sendno impact stated4 min
Issues with call parks and calls not ringingno impact stated—
Calls failing to connect for some usersno impact stated1 h 19 min
AI employee messages not sendingno impact stated3 h 15 min
Phone calls are failingno impact stated2 h 34 min

Incidents per month

0 5 10 Jun 2026: 2 incidents (2 no impact stated) · partial: our history begins Jun 29 · typical time to resolve 20 h 49 min Jul 2026: 7 incidents (7 no impact stated) · typical time to resolve 1 h 31 min Aug 2026: 9 incidents (9 no impact stated) · typical time to resolve 1 h 57 min Sep 2026: 8 incidents (8 no impact stated) · typical time to resolve 1 h 19 min Oct 2026: 3 incidents (3 no impact stated) · typical time to resolve 1 h 40 min Nov 2026: 0 incidents Jun 2026Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Messaging6
Phones5
Web Application3
Automations2
Mobile2
AI Employee1
Bulk Messaging1

As Podium's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Podium's subprocessorsCSV of incidents reported by vendors Podium lists · Atom feed of incidents reported by vendors Podium lists

291 reported incidents in the last 30 days, by 8 of the vendors Podium lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Podium was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
OpenAIElevated Errors On API minor42 min

And 266 more. All of them: CSV · Who is around them.

ChangesCSV of Podium's changes · Atom feed of Podium's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Podium's site

Podium transparency rating

It updates with the rating.

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