Snapshot 245453

Document
Trust center
URL
https://trust.canonical.com/
Fetched
HTTP status
200
Content type
text/html
Fetch mode
browser
Size
134071 bytes
SHA-256 (raw)
4dbf3334d399aad6aade2585ab2192cba0217c63ae9ab62b485e1ab37d2df651
SHA-256 (normalized text)
9d526f71d0a9c820da3d8fba7a7db0a099fc2aac7286eaa672f2e5051985fe17

Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

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Canonical
Trusted open source for everyone
security@canonical.com
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Unique production database authentication enforced
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Employee background checks performed
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Data deletion requests handled
Data classification policy established
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Data collected
Customer personally identifiable information
Names and business email address (for support services)
Machine information (for Landscape SaaS customers): IP, Telemetry and Machine information
List of Key subprocessors is provided in the "Subprocessors" section of the Trust Center
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Salesforce • Support portal
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Salesforce hosts the Support portal that customers use to open and track support requests
Files.com • Upload of large files for support case handling
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Customer large fIle upload
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Canonical uses Google Workspace for meetings, emails and documents management and storage
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Compliance
Canonical achieves ISO 27001 certification
Published September 30, 2025
**Canonical is proud to announce it has achieved the ISO/IEC 27001 certification for its Information Security Management System (ISMS), following an extensive assessment by A-LIGN, a respected certification provider. This milestone highlights Canonical’s commitment to policies, processes and controls that support the confidentiality, integrity and availability of internal and customer data, supplier information, and the company’s corporate infrastructure environment.
“Achieving the ISO 27001 certification is a testament to our team's unwavering commitment to information security,” said Stephanie Domas, CISO at Canonical. “It validates that our processes meet the highest global standards, giving our customers and partners the confidence that their data is protected with the utmost care and rigor. This isn't a one-time achievement, but a promise to continuously strengthen our security posture as a core part of our business."**
**
Robust information security for customers
ISO/IEC 27001 is among the most widely recognized and internationally accepted information security standards.
Benefits to Canonical customers include:
Data security - Customers can rely on established processes and best practices to safeguard data and handle incidents.
Regulatory compliance – Customers can demonstrate that Canonical is certified by an internationally recognized standard to help in their own regulatory compliance efforts.
Commitment to improvement – One of the key requirements of ISO/IEC 27001 is continuous improvement. Maintaining the certification means Canonical will continue to improve its security and resilience.
An ongoing commitment
Achieving ISO 27001 certification is not a one-time event—it’s a continuous journey towards excellence. Canonical is committed to maintaining a high standard of quality and correctness, aiming to continuously improve its security posture by adapting to emerging threats and new regulatory requirements.
The certification also complements Canonical’s certifications for IEC 62443-4-1Opens in new tab, which governs cybersecurity in Industrial Automation and Control Systems (IACS), and ISO/SAE 21434Opens in new tab for automotive cybersecurity standards. Enterprises relying on Canonical’s open source solutions can deploy them with confidence knowing they are backed by robust and long-term-supported, open source security processes.**
Compliance
Canonical achieves IEC 62443-4-1 compliance in Industrial Automation and Control Systems
Published September 18, 2025
Canonical is proud to announce it has achieved compliance with IEC 62443-4-1 for cybersecurity in Industrial Automation and Control Systems (IACS). Building on Canonical’s existing ISO/SAE 21434Opens in new tab certification, this milestone expands Ubuntu’s leadership in securing critical infrastructure at the intersection of IT and operational technology (OT) environments. Achieving IEC 62443-4-1 compliance ensures Canonical solutions can be deployed with confidence across critical sectors backed by robust and long-term-supported, open source security processes.
Compliance
Canonical achieves ISO/SAE 21434 certification
Published February 28, 2025
Canonical is proud to announce it has achieved the ISO/SAE 21434 certification for its Security Management System, following an extensive assessment by TÜV SÜD, a globally respected certification provider. This milestone highlights Canonical’s leadership in providing trusted and reliable open source solutions for the automotive sector. It underscores the company’s commitment to three key pillars: robust cybersecurity, alignment with global industry standards, and building a safer future for autonomous and intelligent vehicles.
Check our blog for more details: https://canonical.com/blog/canonical-achieves-iso-21434-certificationOpens in new tab