Snapshot 246049
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{
"incidents": [
{
"created_at": "2026-11-03T07:43:41Z",
"id": "01M6G5T937D9VE3CK8ESHHDG92",
"impact": "minor",
"incident_updates": [
{
"body": "The issue has been resolved, and all services are operating normally. We apologize for the disruption.",
"created_at": "2026-11-03T07:43:41Z",
"display_at": "2026-11-03T06:15:00Z",
"id": "01M6G5T9377BT0BFYA98FXK69N",
"incident_id": "01M6G5T937D9VE3CK8ESHHDG92",
"status": "resolved",
"updated_at": "2026-11-03T07:43:41Z"
},
{
"body": "Error rates are returning to normal. We are monitoring the service to ensure continued stability.",
"created_at": "2026-11-03T07:43:41Z",
"display_at": "2026-11-03T06:12:00Z",
"id": "01M6G5T937XCSHZWRNPP1KBYWF",
"incident_id": "01M6G5T937D9VE3CK8ESHHDG92",
"status": "monitoring",
"updated_at": "2026-11-03T07:43:41Z"
},
{
"body": "We are investigating elevated error rates affecting some requests.",
"created_at": "2026-11-03T07:43:41Z",
"display_at": "2026-11-03T05:45:00Z",
"id": "01M6G5T937P680T9DZK1DPF6DJ",
"incident_id": "01M6G5T937D9VE3CK8ESHHDG92",
"status": "investigating",
"updated_at": "2026-11-03T07:43:41Z"
}
],
"name": "Elevated error rates for authentication requests",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-11-03T06:15:00Z",
"status": "resolved",
"updated_at": "2026-11-03T07:43:41Z"
},
{
"created_at": "2026-10-29T17:40:19Z",
"id": "01M64BZ539EBV61Y908QHE84C4",
"impact": "major",
"incident_updates": [
{
"body": "The SMS delivery issue is resolved. Delivery and verification completion rates have returned to normal following our upstream provider’s switch to an alternate route.",
"created_at": "2026-10-29T18:16:44Z",
"display_at": "2026-10-29T18:16:44Z",
"id": "01M64E1VKGGVFP8DJN2GE55HYE",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "resolved",
"updated_at": "2026-10-29T18:16:44Z"
},
{
"body": "SMS verification completion rates have returned to normal levels following the provider’s switch to an alternate delivery route. We’re continuing to monitor delivery and verification rates.",
"created_at": "2026-10-29T18:05:04Z",
"display_at": "2026-10-29T18:05:04Z",
"id": "01M64DCFDVCHBD7K4PZ0RSJCS8",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "monitoring",
"updated_at": "2026-10-29T18:05:04Z"
},
{
"body": "We’ve identified an issue with an upstream SMS provider’s delivery route to AT\u0026T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.",
"created_at": "2026-10-29T18:00:06Z",
"display_at": "2026-10-29T18:00:06Z",
"id": "01M64D3CWVFMDAXF6JGB94060R",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "investigating",
"updated_at": "2026-10-29T18:00:06Z"
},
{
"body": "We're continuing to investigate SMS delivery issues with an upstream vendor impacting users on AT\u0026T.",
"created_at": "2026-10-29T17:54:08Z",
"display_at": "2026-10-29T17:54:08Z",
"id": "01M64CRFB63GNATC798P9M9JNW",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "investigating",
"updated_at": "2026-10-29T17:54:08Z"
},
{
"body": "We’re investigating SMS delivery issues with an upstream SMS provider.",
"created_at": "2026-10-29T17:46:20Z",
"display_at": "2026-10-29T17:46:20Z",
"id": "01M64CA64NNS3DHJ9GGQYFPS2K",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "investigating",
"updated_at": "2026-10-29T17:46:20Z"
},
{
"body": "We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.",
"created_at": "2026-10-29T17:40:19Z",
"display_at": "2026-10-29T17:40:19Z",
"id": "01M64BZ539C5M76VJSJQPAXQY8",
"incident_id": "01M64BZ539EBV61Y908QHE84C4",
"status": "investigating",
"updated_at": "2026-10-29T17:40:19Z"
}
],
"name": "SMS Delivery Issues",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-10-29T18:16:44Z",
"status": "resolved",
"updated_at": "2026-10-29T18:16:45Z"
},
{
"created_at": "2026-10-21T23:50:46Z",
"id": "01M5GDZQERQ15PTA12KYWQ7XVM",
"impact": "minor",
"incident_updates": [
{
"body": "The Ask AI functionality in Clerk docs has been restored. ",
"created_at": "2026-10-23T21:37:56Z",
"display_at": "2026-10-23T21:37:56Z",
"id": "01M5NB5Y9YVCD3X8AZMYFEPF06",
"incident_id": "01M5GDZQERQ15PTA12KYWQ7XVM",
"status": "resolved",
"updated_at": "2026-10-23T21:37:56Z"
},
{
"body": "We are investigating an issue with the Ask AI functionality in the Clerk Docs.",
"created_at": "2026-10-21T23:50:46Z",
"display_at": "2026-10-21T23:50:46Z",
"id": "01M5GDZQERQ64HACHH8EAT91QA",
"incident_id": "01M5GDZQERQ15PTA12KYWQ7XVM",
"status": "identified",
"updated_at": "2026-10-21T23:50:46Z"
}
],
"name": "Issues with Documentation \"Ask AI\"",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-10-23T21:37:56Z",
"status": "resolved",
"updated_at": "2026-10-23T21:37:56Z"
},
{
"created_at": "2026-09-28T15:23:12Z",
"id": "01M3M9SSWNTTRMRDFV59B28GCB",
"impact": "minor",
"incident_updates": [
{
"body": "Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displaying a warning message on sign in from development instance when apple emails are used to sign in and taking down this incident notification. We apologize for the inconvenience and genuinely hope that we hear back from Apple soon on this matter.",
"created_at": "2026-10-19T17:39:14Z",
"display_at": "2026-10-19T17:39:14Z",
"id": "01M5AKXZEX5Z8MNB1NJQ5WDXC2",
"incident_id": "01M3M9SSWNTTRMRDFV59B28GCB",
"status": "resolved",
"updated_at": "2026-10-19T17:39:14Z"
},
{
"body": "We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end.\n\nIn the meantime, we recommend using test emails (\u003chttps://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses\u003e) or an email address from a non-Apple domain to test/send emails from your development instances.",
"created_at": "2026-09-28T15:23:12Z",
"display_at": "2026-09-28T15:23:12Z",
"id": "01M3M9SSWNQV6R693RW1TBPHDM",
"incident_id": "01M3M9SSWNTTRMRDFV59B28GCB",
"status": "identified",
"updated_at": "2026-09-28T15:23:12Z"
}
],
"name": "Development instances only - Apple rejecting emails",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-10-19T17:39:14Z",
"status": "resolved",
"updated_at": "2026-10-19T17:39:14Z"
},
{
"created_at": "2026-10-01T16:10:53Z",
"id": "01M3W3Q8W72Z27HV899C3M1C0W",
"impact": "minor",
"incident_updates": [
{
"body": "The incident is now resolved",
"created_at": "2026-10-02T06:29:42Z",
"display_at": "2026-10-02T06:29:42Z",
"id": "01M3XMVT2E2DQ7JAA3M86ZMVEJ",
"incident_id": "01M3W3Q8W72Z27HV899C3M1C0W",
"status": "resolved",
"updated_at": "2026-10-02T06:29:42Z"
},
{
"body": "We have implemented a fix for this incident and are monitoring to ensure the issue does not recur.",
"created_at": "2026-10-01T18:34:37Z",
"display_at": "2026-10-01T18:34:37Z",
"id": "01M3WBYFCVQAYMG89T9M1Q3REP",
"incident_id": "01M3W3Q8W72Z27HV899C3M1C0W",
"status": "monitoring",
"updated_at": "2026-10-01T18:34:37Z"
},
{
"body": "Latency is back to normal. We have identified the issue and are actively working on fixing it.",
"created_at": "2026-10-01T16:25:43Z",
"display_at": "2026-10-01T16:00:00Z",
"id": "01M3W4JE1B5BTCWYAQPW453SWY",
"incident_id": "01M3W3Q8W72Z27HV899C3M1C0W",
"status": "identified",
"updated_at": "2026-10-01T17:18:21Z"
},
{
"body": "We are investigating increased latency for the Clerk Dashboard!",
"created_at": "2026-10-01T16:10:53Z",
"display_at": "2026-10-01T15:44:00Z",
"id": "01M3W3Q8W76NG68J6Z8ME11JRE",
"incident_id": "01M3W3Q8W72Z27HV899C3M1C0W",
"status": "investigating",
"updated_at": "2026-10-01T17:18:09Z"
}
],
"name": "Dashboard increased latency",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-10-02T06:29:42Z",
"status": "resolved",
"updated_at": "2026-10-02T06:29:42Z"
},
{
"created_at": "2026-09-16T12:31:37Z",
"id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"impact": "minor",
"incident_updates": [
{
"body": "All systems are functional",
"created_at": "2026-09-16T15:20:58Z",
"display_at": "2026-09-16T15:20:58Z",
"id": "01M2NCX3KC2VF6Q2F6CXJ1M0T5",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "resolved",
"updated_at": "2026-09-16T15:20:58Z"
},
{
"body": "Webhook delivery is normal at the moment. We are closely monitoring",
"created_at": "2026-09-16T14:58:35Z",
"display_at": "2026-09-16T14:58:35Z",
"id": "01M2NBM3D1PH6Z0702PTMSB05C",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "monitoring",
"updated_at": "2026-09-16T14:58:35Z"
},
{
"body": "Delays in webhook deliveries for some customers",
"created_at": "2026-09-16T14:33:14Z",
"display_at": "2026-09-16T14:33:14Z",
"id": "01M2NA5P9C3RMH7ZECP60A08BQ",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "investigating",
"updated_at": "2026-09-16T14:33:14Z"
},
{
"body": "All systems are working",
"created_at": "2026-09-16T13:39:10Z",
"display_at": "2026-09-16T13:39:10Z",
"id": "01M2N72P2EPZ55JPNYZX9ZYX13",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "resolved",
"updated_at": "2026-09-16T13:39:10Z"
},
{
"body": "A mitigation has been applied. Webhooks are being delivered at the normal pace. We continue monitoring",
"created_at": "2026-09-16T13:24:10Z",
"display_at": "2026-09-16T13:24:10Z",
"id": "01M2N6777RJPGEJNCDX6EJY0ZB",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "monitoring",
"updated_at": "2026-09-16T13:24:10Z"
},
{
"body": "Currently there are delays for some customers in webhook delivery. The issue has been identified and we are working towards a resolution",
"created_at": "2026-09-16T12:31:37Z",
"display_at": "2026-09-16T12:31:37Z",
"id": "01M2N3706G7T87F5YP1TDZ3FHM",
"incident_id": "01M2N3706GY2Z4BNNZYFGXP4Y7",
"status": "identified",
"updated_at": "2026-09-16T12:31:37Z"
}
],
"name": "Delays in webhook delivery",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-09-16T13:39:10Z",
"status": "resolved",
"updated_at": "2026-09-16T15:20:58Z"
},
{
"created_at": "2026-09-04T10:06:09Z",
"id": "01M1NY41B0HRAP2JCEPA0ZJCRS",
"impact": "minor",
"incident_updates": [
{
"body": "Delivery to Microsoft-hosted mailboxes has been normal since 12:40 UTC. All delayed emails were delivered. This incident is resolved.",
"created_at": "2026-09-04T14:40:23Z",
"display_at": "2026-09-04T14:40:23Z",
"id": "01M1PDT5396Y2B3AA1D9961K3P",
"incident_id": "01M1NY41B0HRAP2JCEPA0ZJCRS",
"status": "resolved",
"updated_at": "2026-09-04T14:40:23Z"
},
{
"body": "Delivery to Microsoft-hosted mailboxes returned to normal at about 12:40 UTC and delayed emails have been delivered. We are monitoring to confirm it stays that way.",
"created_at": "2026-09-04T13:33:49Z",
"display_at": "2026-09-04T13:33:49Z",
"id": "01M1PA08SREJGZVNXAYYQ4QXEH",
"incident_id": "01M1NY41B0HRAP2JCEPA0ZJCRS",
"status": "monitoring",
"updated_at": "2026-09-04T13:33:49Z"
},
{
"body": "We've found the cause. Emails to Microsoft-hosted mailboxes (Outlook.com, Hotmail, Microsoft 365) are being rate limited on the receiving side, and other email senders are seeing the same thing today. Emails are still accepted but some are delayed by several minutes while they're retried. Emails to all other providers are delivering normally. We're monitoring and will update when delivery times return to normal. If a code hasn't arrived, requesting a new one is the fastest workaround.",
"created_at": "2026-09-04T11:37:34Z",
"display_at": "2026-09-04T11:37:34Z",
"id": "01M1P3BDAKNV9TCX7HB61DT1TK",
"incident_id": "01M1NY41B0HRAP2JCEPA0ZJCRS",
"status": "identified",
"updated_at": "2026-09-04T11:37:34Z"
},
{
"body": "We are seeing delays in email delivery for recipients on Microsoft-hosted mailboxes (Outlook.com, Hotmail, Microsoft 365). Affected emails, including one-time passcodes and verification links, may arrive late or require re-sending. Emails to other providers are delivering normally. We are working with our email provider to restore normal delivery.",
"created_at": "2026-09-04T10:06:09Z",
"display_at": "2026-09-04T10:06:09Z",
"id": "01M1NY41B0NYVXB8451BCFN5EG",
"incident_id": "01M1NY41B0HRAP2JCEPA0ZJCRS",
"status": "investigating",
"updated_at": "2026-09-04T10:06:09Z"
}
],
"name": "Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-09-04T14:40:23Z",
"status": "resolved",
"updated_at": "2026-09-04T14:40:23Z"
},
{
"created_at": "2026-09-01T15:48:03Z",
"id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"impact": "minor",
"incident_updates": [
{
"body": "Latency and error rates have held steady since the last update. We will re-open if there is a resurgence in errors or latency.",
"created_at": "2026-09-01T19:13:49Z",
"display_at": "2026-09-01T19:13:49Z",
"id": "01M1F68NPZ2V7XE9YZZ7ZMH9K4",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "resolved",
"updated_at": "2026-09-01T19:13:49Z"
},
{
"body": "latency metrics have returned to baseline, and we're seeing recovery in error rates. We are continuing to monitor for any signs of resurgence and will update accordingly.",
"created_at": "2026-09-01T18:35:34Z",
"display_at": "2026-09-01T18:35:34Z",
"id": "01M1F42MWT82K1ERM53670DYGX",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "monitoring",
"updated_at": "2026-09-01T18:35:34Z"
},
{
"body": "We are noting recovery in the path between our services and the database provider, but latency and error rate are still elevated above baseline.",
"created_at": "2026-09-01T17:49:04Z",
"display_at": "2026-09-01T17:49:04Z",
"id": "01M1F1DFVJVPE1MF625EAYH0BC",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "monitoring",
"updated_at": "2026-09-01T17:49:04Z"
},
{
"body": "The path between our services and the database provider is currently impacted, leading to connection churn and elevated error rates.",
"created_at": "2026-09-01T17:30:48Z",
"display_at": "2026-09-01T17:30:48Z",
"id": "01M1F0C1KC4RR3DNBQGWCBZJGN",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "monitoring",
"updated_at": "2026-09-01T17:30:48Z"
},
{
"body": "Dashboard analytics have recovered and we're continuing to monitor for additional impact from the GCP incidents.",
"created_at": "2026-09-01T16:13:31Z",
"display_at": "2026-09-01T16:13:31Z",
"id": "01M1EVYHEPQD31D1KDMR031ZA7",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "monitoring",
"updated_at": "2026-09-01T16:13:31Z"
},
{
"body": "GCP has several incidents open in us-central1 currently. We are proactively monitoring impact to customer traffic and have so far noted impact to analytics and some of our metrics. We will update shortly with further information.",
"created_at": "2026-09-01T15:48:03Z",
"display_at": "2026-09-01T15:48:03Z",
"id": "01M1ETFWW415DKKN53JXWPEKY8",
"incident_id": "01M1ETFWW4XQH44X1SZY7RKR8R",
"status": "monitoring",
"updated_at": "2026-09-01T15:48:03Z"
}
],
"name": "GCP incident in us-central1-b",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-09-01T19:13:49Z",
"status": "resolved",
"updated_at": "2026-09-01T19:13:49Z"
},
{
"created_at": "2026-08-31T13:55:24Z",
"id": "01M1C1MY1NGFDMHZSREESJWK59",
"impact": "minor",
"incident_updates": [
{
"body": "API performance has remained stable following mitigation. This incident has been resolved.",
"created_at": "2026-08-31T15:40:21Z",
"display_at": "2026-08-31T15:40:21Z",
"id": "01M1C7N34RV7MTQ1MZDAN6QHZZ",
"incident_id": "01M1C1MY1NGFDMHZSREESJWK59",
"status": "resolved",
"updated_at": "2026-08-31T15:40:21Z"
},
{
"body": "Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.",
"created_at": "2026-08-31T15:22:33Z",
"display_at": "2026-08-31T15:22:33Z",
"id": "01M1C6MG52DPVME4MQY0MZGB8V",
"incident_id": "01M1C1MY1NGFDMHZSREESJWK59",
"status": "monitoring",
"updated_at": "2026-08-31T15:22:33Z"
},
{
"body": "We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.",
"created_at": "2026-08-31T14:42:57Z",
"display_at": "2026-08-31T14:18:00Z",
"id": "01M1C4BZX7BQ21CDPMDGHREJR2",
"incident_id": "01M1C1MY1NGFDMHZSREESJWK59",
"status": "identified",
"updated_at": "2026-08-31T15:24:42Z"
},
{
"body": "We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.",
"created_at": "2026-08-31T13:55:24Z",
"display_at": "2026-08-31T13:42:00Z",
"id": "01M1C1MY1NSEDV5TS0PCAYBZ7W",
"incident_id": "01M1C1MY1NGFDMHZSREESJWK59",
"status": "investigating",
"updated_at": "2026-08-31T15:24:05Z"
}
],
"name": "Elevated API latency",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-08-31T15:40:21Z",
"status": "resolved",
"updated_at": "2026-08-31T15:40:21Z"
},
{
"created_at": "2026-08-04T23:03:58Z",
"id": "01KZ7G9ZMZRFNY5N28WY4AJDTD",
"impact": "minor",
"incident_updates": [
{
"body": "We've resolved the issue with our upstream provider.",
"created_at": "2026-08-04T23:40:50Z",
"display_at": "2026-08-04T23:40:50Z",
"id": "01KZ7JDFH13QECBFMAT158S9SP",
"incident_id": "01KZ7G9ZMZRFNY5N28WY4AJDTD",
"status": "resolved",
"updated_at": "2026-08-04T23:40:50Z"
},
{
"body": "Our upstream provider has applied a fix and we've seen latency and errors subside. We continue to monitor the situation.",
"created_at": "2026-08-04T23:29:11Z",
"display_at": "2026-08-04T23:29:11Z",
"id": "01KZ7HR4QP7ZFSWM2K9CNXXE1W",
"incident_id": "01KZ7G9ZMZRFNY5N28WY4AJDTD",
"status": "monitoring",
"updated_at": "2026-08-04T23:29:11Z"
},
{
"body": "We've identified the issue with our upstream provider and are working on resolution.",
"created_at": "2026-08-04T23:14:01Z",
"display_at": "2026-08-04T23:14:01Z",
"id": "01KZ7GWBTBKR53VV4PT3BHHW7Q",
"incident_id": "01KZ7G9ZMZRFNY5N28WY4AJDTD",
"status": "identified",
"updated_at": "2026-08-04T23:14:01Z"
},
{
"body": "We are currently investigating an increase in latency and errors in our FAPI and BAPI services.",
"created_at": "2026-08-04T23:03:58Z",
"display_at": "2026-08-04T23:03:58Z",
"id": "01KZ7G9ZMZM8TEDTG95M578X2K",
"incident_id": "01KZ7G9ZMZRFNY5N28WY4AJDTD",
"status": "investigating",
"updated_at": "2026-08-04T23:03:58Z"
}
],
"name": "Increased API latency and errors",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-08-04T23:40:50Z",
"status": "resolved",
"updated_at": "2026-08-04T23:40:50Z"
},
{
"created_at": "2026-08-01T10:00:01Z",
"id": "01KYYC8BRT7SC9HS1NJKBCVZE5",
"impact": "minor",
"incident_updates": [
{
"body": "All systems are operational",
"created_at": "2026-08-01T10:04:57Z",
"display_at": "2026-08-01T10:04:57Z",
"id": "01KYYCHD32YXY8J33Q6SM4H402",
"incident_id": "01KYYC8BRT7SC9HS1NJKBCVZE5",
"status": "resolved",
"updated_at": "2026-08-01T10:04:57Z"
},
{
"body": "Elevated error rate across all service",
"created_at": "2026-08-01T10:04:02Z",
"display_at": "2026-08-01T10:04:02Z",
"id": "01KYYCFPSSQN1BWC6J8VGW6T5X",
"incident_id": "01KYYC8BRT7SC9HS1NJKBCVZE5",
"status": "identified",
"updated_at": "2026-08-01T10:04:02Z"
}
],
"name": "Increased error rate",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-08-01T10:04:57Z",
"status": "resolved",
"updated_at": "2026-08-01T10:04:57Z"
},
{
"created_at": "2026-07-31T12:23:58Z",
"id": "01KYW237CJ2GE1F3VVZ5A0H0B5",
"impact": "minor",
"incident_updates": [
{
"body": "Custom domain provisioning is fully operational again",
"created_at": "2026-07-31T13:00:49Z",
"display_at": "2026-07-31T13:00:49Z",
"id": "01KYW46PCZ255G1EWQFW46SRC7",
"incident_id": "01KYW237CJ2GE1F3VVZ5A0H0B5",
"status": "resolved",
"updated_at": "2026-07-31T13:00:49Z"
},
{
"body": "A fix has been implement by the downstream provider.\nWe are closely monitoring.",
"created_at": "2026-07-31T12:52:22Z",
"display_at": "2026-07-31T12:52:22Z",
"id": "01KYW3Q7QDY1SHM0JNM6T30QB3",
"incident_id": "01KYW237CJ2GE1F3VVZ5A0H0B5",
"status": "monitoring",
"updated_at": "2026-07-31T12:52:22Z"
},
{
"body": "Domain provisioning is currently delayed due to degraded availability at a third-party infrastructure provider.\n\nExisting live applications and session/sign-in/sign-up traffic are not affected.\n\nAffected domains will provision automatically once the provider recovers.\n\nNo action is needed on your side. We will update once resolved.",
"created_at": "2026-07-31T12:28:05Z",
"display_at": "2026-07-31T12:28:05Z",
"id": "01KYW2ARDVKPEX0YSNPNNCTYNC",
"incident_id": "01KYW237CJ2GE1F3VVZ5A0H0B5",
"status": "identified",
"updated_at": "2026-07-31T12:28:05Z"
},
{
"body": "Elevated error rates when provision a custom domain.\n\nExisting live applications and sign-in/sign-up and sessions are not affected.",
"created_at": "2026-07-31T12:23:58Z",
"display_at": "2026-07-31T12:23:58Z",
"id": "01KYW237CJT6AFMDYN5BJ266J9",
"incident_id": "01KYW237CJ2GE1F3VVZ5A0H0B5",
"status": "investigating",
"updated_at": "2026-07-31T12:23:58Z"
}
],
"name": "Elevated error rate in domain provisioning",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-31T13:00:49Z",
"status": "resolved",
"updated_at": "2026-07-31T13:00:49Z"
},
{
"created_at": "2026-07-16T13:04:44Z",
"id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"impact": "minor",
"incident_updates": [
{
"body": "We have confirmed that error rates have returned to baseline.",
"created_at": "2026-07-16T14:01:08Z",
"display_at": "2026-07-16T14:01:08Z",
"id": "01KXNKPBANXRXEAN5YB9F2SZ3D",
"incident_id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"status": "resolved",
"updated_at": "2026-07-16T14:01:08Z"
},
{
"body": "We've deployed a fix and are seeing error rates decrease. We are monitoring.",
"created_at": "2026-07-16T13:45:31Z",
"display_at": "2026-07-16T13:45:31Z",
"id": "01KXNJSRHJMGTZT4FSG62T3G40",
"incident_id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"status": "monitoring",
"updated_at": "2026-07-16T13:45:31Z"
},
{
"body": "We're continuing to investigate.",
"created_at": "2026-07-16T13:27:03Z",
"display_at": "2026-07-16T13:27:03Z",
"id": "01KXNHQYY2RHVPK95EP8ABCX9P",
"incident_id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"status": "investigating",
"updated_at": "2026-07-16T13:27:03Z"
},
{
"body": "We're continuing to investigate. ",
"created_at": "2026-07-16T13:08:07Z",
"display_at": "2026-07-16T13:08:07Z",
"id": "01KXNGN9EQHQ3G4PZS4D9TZVP3",
"incident_id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"status": "investigating",
"updated_at": "2026-07-16T13:08:07Z"
},
{
"body": "Reports of 429 error responses from API endpoints",
"created_at": "2026-07-16T13:04:44Z",
"display_at": "2026-07-16T13:04:44Z",
"id": "01KXNGF2K3N6GDXWBNGXWBJDTY",
"incident_id": "01KXNGF2K3B81FMXHKWBQC5RJK",
"status": "investigating",
"updated_at": "2026-07-16T13:04:44Z"
}
],
"name": "Elevated API Errors",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-16T14:01:08Z",
"status": "resolved",
"updated_at": "2026-07-16T14:01:08Z"
},
{
"created_at": "2026-07-16T07:56:30Z",
"id": "01KXMYTPK1490JJAS7W03G7839",
"impact": "minor",
"incident_updates": [
{
"body": "There was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels.",
"created_at": "2026-07-16T07:58:00Z",
"display_at": "2026-07-16T07:58:00Z",
"id": "01KXMYXE4RPFZP829WPX4FBYAA",
"incident_id": "01KXMYTPK1490JJAS7W03G7839",
"status": "resolved",
"updated_at": "2026-07-16T07:58:00Z"
},
{
"body": "There is increased latency on our APIs. We are investigating.",
"created_at": "2026-07-16T07:56:30Z",
"display_at": "2026-07-16T07:56:30Z",
"id": "01KXMYTPK1BQZF2SW3CB1GW3S1",
"incident_id": "01KXMYTPK1490JJAS7W03G7839",
"status": "investigating",
"updated_at": "2026-07-16T07:56:30Z"
}
],
"name": "Increased latency on our APIs",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-16T07:58:00Z",
"status": "resolved",
"updated_at": "2026-07-16T07:58:00Z"
},
{
"created_at": "2026-07-12T22:05:48Z",
"id": "01KXC5TXV6FTF3CGX8ESBS0AEV",
"impact": "major",
"incident_updates": [
{
"body": "All domains have been processed from this incident.",
"created_at": "2026-07-13T01:37:28Z",
"display_at": "2026-07-13T01:37:28Z",
"id": "01KXCHYGTNCZ7VHCVVFGSBXM06",
"incident_id": "01KXC5TXV6FTF3CGX8ESBS0AEV",
"status": "resolved",
"updated_at": "2026-07-13T01:37:28Z"
},
{
"body": "The underlying issue has been resolved, a downstream provider incident.\n\nDomains which failed to be provisioned are now being reprocessed and succeeding. \n\nWe are continuing to monitor.",
"created_at": "2026-07-12T23:10:29Z",
"display_at": "2026-07-12T23:10:29Z",
"id": "01KXC9HBXBEAA5AGF2P6RKC527",
"incident_id": "01KXC5TXV6FTF3CGX8ESBS0AEV",
"status": "monitoring",
"updated_at": "2026-07-12T23:10:29Z"
},
{
"body": "We are observing elevated errors while provisioning domains",
"created_at": "2026-07-12T22:05:48Z",
"display_at": "2026-07-12T22:05:48Z",
"id": "01KXC5TXV6W83ZX8AMP1TXCSVE",
"incident_id": "01KXC5TXV6FTF3CGX8ESBS0AEV",
"status": "monitoring",
"updated_at": "2026-07-12T22:05:48Z"
}
],
"name": "Elevated errors while configuring domains",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-13T01:37:28Z",
"status": "resolved",
"updated_at": "2026-07-13T01:37:29Z"
},
{
"created_at": "2026-07-09T20:38:10Z",
"id": "01KX49MAJ5661FBH62FJGF1AV8",
"impact": "minor",
"incident_updates": [
{
"body": "The underlying issue has been identified and the Account Portal is now fully functioning again.",
"created_at": "2026-07-09T20:43:32Z",
"display_at": "2026-07-09T20:43:32Z",
"id": "01KX49Y541MVAV64RRGKBVN9NZ",
"incident_id": "01KX49MAJ5661FBH62FJGF1AV8",
"status": "resolved",
"updated_at": "2026-07-09T20:43:32Z"
},
{
"body": "We are observing evaluated errors in account portal and actively investigating the source of the problem",
"created_at": "2026-07-09T20:38:10Z",
"display_at": "2026-07-09T20:38:10Z",
"id": "01KX49MAJ5PE5NG7ZKSE862XY8",
"incident_id": "01KX49MAJ5661FBH62FJGF1AV8",
"status": "investigating",
"updated_at": "2026-07-09T20:38:10Z"
}
],
"name": "Elevated errors in Account Portal",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-09T20:43:32Z",
"status": "resolved",
"updated_at": "2026-07-09T20:43:32Z"
},
{
"created_at": "2026-07-01T17:12:21Z",
"id": "01KWFANPP028D3SQP8ZE1ZKCWG",
"impact": "minor",
"incident_updates": [
{
"body": "We have identified the cause of the delays and our mitigations have been successful. We are continuing to monitor webhook delivery.",
"created_at": "2026-07-01T17:26:41Z",
"display_at": "2026-07-01T17:26:41Z",
"id": "01KWFBFYAN6SW8EBF753Z4AHXK",
"incident_id": "01KWFANPP028D3SQP8ZE1ZKCWG",
"status": "resolved",
"updated_at": "2026-07-01T17:26:41Z"
},
{
"body": "We are investigating delays in webhook delivery. We have deployed mitigations and are continuing to monitor.",
"created_at": "2026-07-01T17:12:21Z",
"display_at": "2026-07-01T17:12:21Z",
"id": "01KWFANPP032HXZN28RDGV5PSR",
"incident_id": "01KWFANPP028D3SQP8ZE1ZKCWG",
"status": "investigating",
"updated_at": "2026-07-01T17:12:21Z"
}
],
"name": "Delay in webhook delivery",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-07-01T17:26:41Z",
"status": "resolved",
"updated_at": "2026-07-01T17:26:41Z"
},
{
"created_at": "2026-06-18T20:21:29Z",
"id": "01KVE6ANYEF2QQ71VX3X2V9QA3",
"impact": "minor",
"incident_updates": [
{
"body": "A fix has been published and confirmed it's now resolving SVGs correctly",
"created_at": "2026-06-18T20:23:37Z",
"display_at": "2026-06-18T20:23:37Z",
"id": "01KVE6EK54HV3VT0FE85RW973X",
"incident_id": "01KVE6ANYEF2QQ71VX3X2V9QA3",
"status": "resolved",
"updated_at": "2026-06-18T20:23:37Z"
},
{
"body": "A fix has been deployed and we're seeing improved rates of resolution on the SVGs",
"created_at": "2026-06-18T20:22:07Z",
"display_at": "2026-06-18T20:13:00Z",
"id": "01KVE6BTM1CNMWQNZWCNPFY06G",
"incident_id": "01KVE6ANYEF2QQ71VX3X2V9QA3",
"status": "monitoring",
"updated_at": "2026-06-18T20:24:07Z"
},
{
"body": "SVGs are not loading properly, the team is investigating a fix",
"created_at": "2026-06-18T20:21:29Z",
"display_at": "2026-06-18T18:26:00Z",
"id": "01KVE6ANYEHCSSESNRRS48P183",
"incident_id": "01KVE6ANYEF2QQ71VX3X2V9QA3",
"status": "investigating",
"updated_at": "2026-06-18T20:21:40Z"
}
],
"name": "SVGs are not loading properly",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-06-18T20:23:37Z",
"status": "resolved",
"updated_at": "2026-06-18T20:23:37Z"
},
{
"created_at": "2026-06-18T15:43:35Z",
"id": "01KVDPDTVGZ1FTCZK4BXYM1CAE",
"impact": "minor",
"incident_updates": [
{
"body": "Services are up and running.",
"created_at": "2026-06-18T16:18:29Z",
"display_at": "2026-06-18T16:18:29Z",
"id": "01KVDRDQSZ4QP92Y56PA79NY6C",
"incident_id": "01KVDPDTVGZ1FTCZK4BXYM1CAE",
"status": "resolved",
"updated_at": "2026-06-18T16:18:29Z"
},
{
"body": "A fix has been implemented, we are currently monitoring the affected services.",
"created_at": "2026-06-18T16:17:37Z",
"display_at": "2026-06-18T15:59:00Z",
"id": "01KVDRC4KEKRPTGA860XNDT1JR",
"incident_id": "01KVDPDTVGZ1FTCZK4BXYM1CAE",
"status": "monitoring",
"updated_at": "2026-06-18T16:27:02Z"
},
{
"body": "Issue identified",
"created_at": "2026-06-18T16:16:05Z",
"display_at": "2026-06-18T15:50:00Z",
"id": "01KVDR9ASHYCPT2NTXFBB0XGBR",
"incident_id": "01KVDPDTVGZ1FTCZK4BXYM1CAE",
"status": "identified",
"updated_at": "2026-06-18T16:26:49Z"
},
{
"body": "Dashboard Overview page is not loading properly.",
"created_at": "2026-06-18T15:43:35Z",
"display_at": "2026-06-18T15:32:00Z",
"id": "01KVDPDTVGAFJPTSJF8S03MKV3",
"incident_id": "01KVDPDTVGZ1FTCZK4BXYM1CAE",
"status": "investigating",
"updated_at": "2026-06-18T16:27:41Z"
}
],
"name": "Dashboard analytics not loading properly",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-06-18T16:18:29Z",
"status": "resolved",
"updated_at": "2026-06-18T16:18:29Z"
},
{
"created_at": "2026-06-15T15:44:49Z",
"id": "01KV5Z9XEFNK3GDGTP4WJ3NAMR",
"impact": "minor",
"incident_updates": [
{
"body": "Systems are fully operational",
"created_at": "2026-06-15T15:59:51Z",
"display_at": "2026-06-15T15:26:00Z",
"id": "01KV605ENFTVNTKCSR5GVQ1RFE",
"incident_id": "01KV5Z9XEFNK3GDGTP4WJ3NAMR",
"status": "resolved",
"updated_at": "2026-06-15T16:00:48Z"
},
{
"body": "Elevated errors were observed in platform API when communicating with an upstream service",
"created_at": "2026-06-15T15:44:49Z",
"display_at": "2026-06-15T15:17:00Z",
"id": "01KV5Z9XEFBZGNHQR2R9Q9K302",
"incident_id": "01KV5Z9XEFNK3GDGTP4WJ3NAMR",
"status": "investigating",
"updated_at": "2026-06-15T15:45:54Z"
}
],
"name": "Elevated errors on Platform-API",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-06-15T15:26:00Z",
"status": "resolved",
"updated_at": "2026-06-15T15:59:51Z"
},
{
"created_at": "2026-06-12T14:48:30Z",
"id": "01KTY4WMJPBRCAP7G162232KER",
"impact": "minor",
"incident_updates": [
{
"body": "All systems are operational",
"created_at": "2026-06-12T15:29:11Z",
"display_at": "2026-06-12T15:29:11Z",
"id": "01KTY774XZNNW9AJKYHJBF97JX",
"incident_id": "01KTY4WMJPBRCAP7G162232KER",
"status": "resolved",
"updated_at": "2026-06-12T15:29:11Z"
},
{
"body": "A fix has been implemented by the upstream provider.\nWe are monitoring the results",
"created_at": "2026-06-12T15:13:38Z",
"display_at": "2026-06-12T15:03:00Z",
"id": "01KTY6ANR5Z7EP1AH0F1T3P43P",
"incident_id": "01KTY4WMJPBRCAP7G162232KER",
"status": "monitoring",
"updated_at": "2026-06-12T15:32:17Z"
},
{
"body": "An upstream provider has a partial outage. Errors or delays might be encountered when a Clerk application goes live.\n\nWe are monitoring the situation.",
"created_at": "2026-06-12T14:48:30Z",
"display_at": "2026-06-12T14:48:30Z",
"id": "01KTY4WMJP21K3VFE8B1TCH8SB",
"incident_id": "01KTY4WMJPBRCAP7G162232KER",
"status": "identified",
"updated_at": "2026-06-12T14:48:30Z"
}
],
"name": "Elevated errors or delays for Clerk application going live",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-06-12T15:29:11Z",
"status": "resolved",
"updated_at": "2026-06-12T15:29:11Z"
},
{
"created_at": "2026-06-09T21:56:49Z",
"id": "01KTQ66RK3YHFA68TBXE7YMDBP",
"impact": "major",
"incident_updates": [
{
"body": "Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption",
"created_at": "2026-06-09T22:37:33Z",
"display_at": "2026-06-09T22:37:33Z",
"id": "01KTQ8HBRS40K9Y1SJGT4Q9EB1",
"incident_id": "01KTQ66RK3YHFA68TBXE7YMDBP",
"status": "resolved",
"updated_at": "2026-06-09T22:55:08Z"
},
{
"body": "We've mitigated a connection issue with the Analytics API and are now monitoring.",
"created_at": "2026-06-09T22:11:40Z",
"display_at": "2026-06-09T22:11:40Z",
"id": "01KTQ71YGP1ZX0A2H1RS3KBBSN",
"incident_id": "01KTQ66RK3YHFA68TBXE7YMDBP",
"status": "monitoring",
"updated_at": "2026-06-09T22:11:40Z"
},
{
"body": "Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.",
"created_at": "2026-06-09T21:56:49Z",
"display_at": "2026-06-09T21:56:49Z",
"id": "01KTQ66RK3J8QJRCRCCN1XTK9W",
"incident_id": "01KTQ66RK3YHFA68TBXE7YMDBP",
"status": "investigating",
"updated_at": "2026-06-09T21:56:49Z"
}
],
"name": "Analytics API I/O timeouts",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-06-09T22:37:33Z",
"status": "resolved",
"updated_at": "2026-06-09T22:37:33Z"
},
{
"created_at": "2026-05-28T19:16:05Z",
"id": "01KSR07TFCKDFHJ9TPXVDXAC22",
"impact": "minor",
"incident_updates": [
{
"body": "APIs have returned to normal operation.",
"created_at": "2026-05-28T20:32:13Z",
"display_at": "2026-05-28T20:32:13Z",
"id": "01KSR4K7EDXZCNNC8VCBDC8C48",
"incident_id": "01KSR07TFCKDFHJ9TPXVDXAC22",
"status": "resolved",
"updated_at": "2026-05-28T20:32:13Z"
},
{
"body": "We have deployed a mitigation to our APIs and observed errors return to a normal level. We are continuing to investigate and monitor.",
"created_at": "2026-05-28T19:30:22Z",
"display_at": "2026-05-28T19:30:22Z",
"id": "01KSR11Z8XTM801F1QSCK0C69T",
"incident_id": "01KSR07TFCKDFHJ9TPXVDXAC22",
"status": "monitoring",
"updated_at": "2026-05-28T19:30:22Z"
},
{
"body": "We are investigating elevated level of internal errors in APIs.",
"created_at": "2026-05-28T19:16:05Z",
"display_at": "2026-05-28T19:16:05Z",
"id": "01KSR07TFCD0WN9G5VP1A3KBH2",
"incident_id": "01KSR07TFCKDFHJ9TPXVDXAC22",
"status": "investigating",
"updated_at": "2026-05-28T19:16:05Z"
}
],
"name": "Elevated Errors in APIs",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-05-28T20:32:13Z",
"status": "resolved",
"updated_at": "2026-05-28T20:32:13Z"
},
{
"created_at": "2026-05-26T21:19:09Z",
"id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"impact": "major",
"incident_updates": [
{
"body": "The root cause has been identified and addressed. We will continue to monitor going forward.",
"created_at": "2026-05-26T22:26:10Z",
"display_at": "2026-05-26T22:26:10Z",
"id": "01KSK6AECZ76R01AW8DP7BE26A",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "resolved",
"updated_at": "2026-05-26T22:26:10Z"
},
{
"body": "We have deployed a fix for this issue and our services appear to have returned to normal operation. We continue to monitor.",
"created_at": "2026-05-26T22:08:05Z",
"display_at": "2026-05-26T22:08:05Z",
"id": "01KSK59B2KDZ5XARTS1SRKADVV",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "monitoring",
"updated_at": "2026-05-26T22:08:05Z"
},
{
"body": "We have deployed a fix and are observing rapid decline in error rates. We continue to monitor the situation.",
"created_at": "2026-05-26T22:00:12Z",
"display_at": "2026-05-26T22:00:12Z",
"id": "01KSK4TX5ZADHTADJ149H6MYN3",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "investigating",
"updated_at": "2026-05-26T22:00:12Z"
},
{
"body": "We are continuing to work to deploy a mitigation for the backend API and Dashboard issues.",
"created_at": "2026-05-26T21:53:42Z",
"display_at": "2026-05-26T21:53:42Z",
"id": "01KSK4EZPPGTBCJEERCHCAQ0P1",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "investigating",
"updated_at": "2026-05-26T21:53:42Z"
},
{
"body": "We are deploying a mitigation for the Dashboard and Backend API",
"created_at": "2026-05-26T21:47:33Z",
"display_at": "2026-05-26T21:47:33Z",
"id": "01KSK43QPJPQQ418DW1QRQQRCT",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "investigating",
"updated_at": "2026-05-26T21:47:33Z"
},
{
"body": "We have implemented remediation for our session service. We are still investigating remediation for the Dashboard and backend API.",
"created_at": "2026-05-26T21:32:24Z",
"display_at": "2026-05-26T21:32:24Z",
"id": "01KSK37ZQVE4157VCC3CYKK363",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "investigating",
"updated_at": "2026-05-26T21:32:24Z"
},
{
"body": "We are investigating elevated 500s affecting a subset of our API responses.",
"created_at": "2026-05-26T21:19:09Z",
"display_at": "2026-05-26T21:19:09Z",
"id": "01KSK2FQC4VEEY7Y4Y0GDACMK7",
"incident_id": "01KSK2FQC4GX0KM3YXGRWJ6848",
"status": "investigating",
"updated_at": "2026-05-26T21:19:09Z"
}
],
"name": "Elevated 500 rates on API responses",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-05-26T22:26:10Z",
"status": "resolved",
"updated_at": "2026-05-26T22:26:10Z"
},
{
"created_at": "2026-05-22T15:48:01Z",
"id": "01KS85YGXTB1C1ME4HREN3XAEJ",
"impact": "minor",
"incident_updates": [
{
"body": "Systems are back to normal.",
"created_at": "2026-05-22T21:43:13Z",
"display_at": "2026-05-22T21:43:13Z",
"id": "01KS8T8XGWWX63DCJR5XXV9M7Y",
"incident_id": "01KS85YGXTB1C1ME4HREN3XAEJ",
"status": "resolved",
"updated_at": "2026-05-22T21:43:13Z"
},
{
"body": "Our upstream provider has implemented a fix for domain provisioning. We are seeing signs of recovery and are continuing to monitor the situation.",
"created_at": "2026-05-22T16:53:55Z",
"display_at": "2026-05-22T16:53:55Z",
"id": "01KS89Q71B18NV2DYH53WZ6PBR",
"incident_id": "01KS85YGXTB1C1ME4HREN3XAEJ",
"status": "monitoring",
"updated_at": "2026-05-22T16:53:55Z"
},
{
"body": "There is an ongoing issue with one of our upstream providers which is impacting the provisioning of domains.",
"created_at": "2026-05-22T15:48:01Z",
"display_at": "2026-05-22T15:48:01Z",
"id": "01KS85YGXT4FAV88BN1RCM0V0T",
"incident_id": "01KS85YGXTB1C1ME4HREN3XAEJ",
"status": "investigating",
"updated_at": "2026-05-22T15:54:58Z"
}
],
"name": "Issue with Provisioning Domains",
"page_id": "01JT6C46FMYD9THW380GCVV2XJ",
"resolved_at": "2026-05-22T21:43:13Z",
"status": "resolved",
"updated_at": "2026-05-22T21:43:13Z"
}
],
"page": {
"id": "01JT6C46FMYD9THW380GCVV2XJ",
"name": "Clerk",
"updated_at": "2026-11-09T21:31:32Z",
"url": "https://status.clerk.com/"
}
}