Third Party Index

Clerk

clerk.com

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txt6 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosure5 / 5
Pages still reachable8 / 8
Total92 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Clerk transparency rating

For Clerk's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
security.txt snapshot
Status page incident.io snapshot
Security advisories snapshot

Subprocessors

21 third parties. CSV · Atom

NamePurposeLocationListed since
Anthropic PBC AI-powered support auto-reply, ticket classification, metadata generation, and lead qualificationUnited States
Ashby, Inc. Applicant tracking system (ATS) and job board powering the clerk.com/careers page and job application flowUnited States
Astrodon Inc. (Loops) Transactional email delivery for customer feedback workflowsUnited States
Clickhouse Clerk uses ClickHouse Cloud for storage and processing of analytical workloads, and fraud analysis.USA
Cloudflare Cloud infrastructure, CDN, DNS, and cloud securityUnited States
DataDog Cloud infrastructure & monitoringUnited States
Ding Negoce SAS (Prelude) SMS/OTP verification and fraud signal scoringFrance
Google Cloud Platform (GCP) InfrastructureUnited States
Inkeep, Inc. AI-powered support search and ticket analysis via Chat Completions APIUnited States
Not Just Tickets Ltd (Plain) Customer support platform with bidirectional customer and thread data syncUnited Kingdom
OpenAI LLM API used for automated abuse detection scanning of customer-customized email templates (phishing, spam, brand impersonation).United States
PlanetScale Cloud database providerUnited States
PostHog Product analytics and feature-flag/A-B testingUnited States
Railway Corporation PaaS hosting for atlas support application, ELK stack, webhooks, bots, and observabilityUnited States
SendGrid Email delivery
Sentry (Functional Software, Inc.) Application error monitoring and performance trackingUnited States
Stripe Payment processingUnited States
Svix Webhook deliveryUS
Twilio Twilio - SMS / Voice Sendgrid - email deliveryUnited States (primary), with global edge network processing via AWS/Equinix POPs
Vercel Webpage deploymentUS
Voyage AI Innovations, Inc. (MongoDB, Inc.) Vector embedding generation and semantic search reranking for support contentUnited States

Listed as a subprocessor by (16)

Purposes as each company states them.

Changes

  1. Removed subprocessor: Segment evidence