Snapshot 246392

Document

Registry listing

URL

https://status.sharefile.com/index.json

Fetched

2026-11-10 00:41:00 UTC

HTTP status

200

Content type

application/json; charset=utf-8

Fetch mode

api

Size

29097 bytes

SHA-256 (raw)

9fa29671882c06fd7869cdc8fecd0a4042b52db9b63f26594342d58d8e2f06d6

SHA-256 (normalized text)

c8a8e28aed5e1824535ced8fbc551a8fcf8bf82840c7c61efe1f6283590cf7ed

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "lqrjkwr0tgwg",
        "name": "Some ShareFile customers may be experiencing issues with their ShareFile account",
        "impact": "none",
        "status": "resolved",
        "started": "2026-11-09T15:20:51.771-05:00",
        "resolved": "2026-11-09T16:00:55.691-05:00",
        "url": "https://stspg.io/m8vfls735vhn",
        "components": [
          "ShareFile®"
        ],
        "updates": 5
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "t9z8c4kp4r1s",
        "name": "Some ShareFile customers may be experiencing issues with their ShareFile account",
        "impact": "none",
        "status": "resolved",
        "started": "2026-09-21T17:45:11.851-04:00",
        "resolved": "2026-09-21T22:45:05.116-04:00",
        "url": "https://stspg.io/jd7f0h9h5qts",
        "components": [
          "ShareFile®"
        ],
        "updates": 2
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "9s6431qlrcsp",
        "name": "ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-09-09T14:38:20.86-04:00",
        "resolved": "2026-09-09T15:54:49.105-04:00",
        "url": "https://stspg.io/dp98v61q4sds",
        "components": [
          "ShareFile®"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "tpf30l4kyq08",
        "name": "Automated workflow email notifications disabled",
        "impact": "none",
        "status": "resolved",
        "started": "2026-08-31T18:56:11.341-04:00",
        "resolved": "2026-09-01T13:34:00-04:00",
        "url": "https://stspg.io/8symfty6ywm2",
        "components": [
          "ShareFile®"
        ],
        "updates": 3
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "c59n5343lbkq",
        "name": "ShareFile customers with Storage Zones Controllers are not operational at this time.",
        "impact": "none",
        "status": "resolved",
        "started": "2026-07-10T12:12:30.389-04:00",
        "resolved": "2026-07-14T11:06:53.849-04:00",
        "url": "https://stspg.io/dw0z2v3wfmv6",
        "components": [
          "ShareFile®"
        ],
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      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "80fyg0z61h7y",
        "name": "RightSignature / eSignature uploads are failing.",
        "impact": "critical",
        "status": "resolved",
        "started": "2026-06-30T05:53:35.437-04:00",
        "resolved": "2026-06-30T08:40:11.893-04:00",
        "url": "https://stspg.io/c6ljrgh3pjqv",
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      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "82nfvrf0xnxl",
        "name": "Some ShareFile customers may be experiencing issues with their ShareFile account",
        "impact": "none",
        "status": "resolved",
        "started": "2026-06-23T10:37:25-04:00",
        "resolved": "2026-06-23T13:15:29.795-04:00",
        "url": "https://stspg.io/rxb9x5fbn5x4",
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      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "7nw5lhtj9z7g",
        "name": "BuyNow, Trial Conversion \u0026 SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-04-22T16:36:03.971-04:00",
        "resolved": "2026-04-22T19:02:48.367-04:00",
        "url": "https://stspg.io/9z4qp95yzds0",
        "components": [
          "ShareFile®"
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        "updates": 2
      }
    },
    {
      "kind": "status_incident",
      "evidence_id": 246392,
      "data": {
        "id": "9b85nbh6t9sr",
        "name": "Some ShareFile users may be experiencing issues with uploads and downloads on their accounts",
        "impact": "minor",
        "status": "resolved",
        "started": "2026-03-31T15:47:41.654-04:00",
        "resolved": "2026-03-31T18:06:57.687-04:00",
        "url": "https://stspg.io/sgynmjw47n88",
        "updates": 2
      }
    }
  ]
}