ShareFile

sharefile.com · Part of Progress Software

6 tracked vendors name ShareFile as a subprocessor, including SentinelOne, Textkernel and Bullhorn. We have not found a subprocessor list published by ShareFile. We monitor 5 of its documents, which we last checked on Nov 11, 2026.

Documents marked from Progress Software are Progress Software's.

Subprocessors

None extracted.

Web TechnologiesCSV · Atom

ShareFile's homepage made 74 requests to 12 domains, 4 services controlled by another company, and 1 domain not identified.

Analytics (1): Google CloudLive chat (1): usually detected as Live chat: SalesforceCookie compliance (1): OneTrustOther (1): JavaScript libraries: Cloudflare

4 third parties by category: Analytics 1Live chat 1Cookie compliance 1Other 1

Third parties 4 · 23 requests
OneTrust OneTrust 16% of the page's requests 12
Google Cloud Google Analytics Google Tag Manager 11% of the page's requests 8
Cloudflare cdnjs jQuery 3.7.1 jQuery Migrate 3.4.1 3% of the page's requests 2
Salesforce site.com 1% of the page's requests 1
Affiliates 1 · 2 requests
Progress Software Sitefinity Insight 3% of the page's requests 2
Unknown 1 · 2 requests

d6vtbcy3ong79.cloudfront.net

First party 1 · 47 requests
ShareFile Cloudflare HSTS HTTP/3 Microsoft ASP.NET Open Graph Priority Hints Progress Sitefinity 64% of the page's requests 47

4 tracked companies loaded by the homepage are not in ShareFile's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (6)CSV · Atom

6 companies
  • Bullhorn bullhorn.com Cloud hosting services; File sharing / Managed file transfer services
  • Onit onit.com sFTP site for exchanging files
  • Scalyr scalyr.com Tool for transferring large files needed for triage
  • SentinelOne sentinelone.com Tool for transferring large files needed for triage
  • Textkernel textkernel.com Cloud hosting services; File sharing / Managed file transfer services
  • Welocalize welocalize.com Storage Services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as ShareFile's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 no impact stated)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 minor)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 no impact stated)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: 1 incident (1 no impact stated)Nov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 0 major or critical
  • 4 h 59 min typical time to resolve
BeganIncidentImpactLasted
Some ShareFile customers may be experiencing issues with their ShareFile accountno impact stated40 min
Some ShareFile customers may be experiencing issues with their ShareFile accountno impact stated4 h 59 min
ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alertsminor1 h 16 min
Automated workflow email notifications disabledno impact stated18 h 37 min
ShareFile customers with Storage Zones Controllers are not operational at this time.no impact stated3 days
RightSignature / eSignature uploads are failing.critical2 h 46 min
Some ShareFile customers may be experiencing issues with their ShareFile accountno impact stated2 h 38 min
BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards paymentsminor2 h 26 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 35 min Feb 2026: 0 incidents Mar 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 2 h Apr 2026: 1 incident (1 minor) · typical time to resolve 2 h 26 min May 2026: 0 incidents Jun 2026: 2 incidents (1 critical, 1 no impact stated) · typical time to resolve 2 h 46 min Jul 2026: 1 incident (1 no impact stated) · typical time to resolve 3 days Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 18 h 37 min Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 4 h 59 min Oct 2026: 0 incidents Nov 2026: 1 incident (1 no impact stated) · typical time to resolve 40 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
ShareFile®4

As ShareFile's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for ShareFile's site

ShareFile transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/sharefile"><img src="https://thirdpartyindex.com/badge/sharefile.svg" alt="ShareFile transparency rating on Third Party Index" height="20"></a>
[![ShareFile transparency rating on Third Party Index](https://thirdpartyindex.com/badge/sharefile.svg)](https://thirdpartyindex.com/vendors/sharefile)