Snapshot 249431
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
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"body": "The issue which affected settlement/batching for Chase Paymentech has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 07 November 2026, 01:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 07 November 2026, 13:39 GMT\n\n\u003cb\u003eImpact:\u003c/b\u003e The issue impacting funding and settlement processing has been fully resolved.\n\n\u003cb\u003eNext Update:\u003c/b\u003e No further updates, issue resolved.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC27432334",
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"body": "The issue affecting settlement/batching for Chase Paymentech is mitigated. We are monitoring closely to ensure the issue is resolved.\n\n\u003cb\u003eImpact:\u003c/b\u003e The issue impacting funding and settlement processing has been mitigated.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 7 November 2026 01:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 7 November 2026 13:39 GMT\n\n\u003cb\u003eNext Update:\u003c/b\u003e As status changes.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC27432334",
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"body": "We continue to work on the issue affecting settlement/batching for Chase Paymentech and we appreciate your patience as we work urgently to implement a mitigation.\n\n\u003cb\u003eImpact:\u003c/b\u003e Customers may experience funding and settlement delays.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 7 November 2026 01:00 GMT\n\n\u003cb\u003eNext Update:\u003c/b\u003e As status changes.\n\nWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC27432334",
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"body": "The issue affecting MINT has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 02 November 2026, 07:00 PM GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 02 November 2026, 08:00 PM GMT\n\n\u003cb\u003eImpact:\u003c/b\u003e Customers are now able to use MINT as normal.\n\n\u003cb\u003eNext Update:\u003c/b\u003e No further updates, issue resolved.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC27391773",
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"body": "Authorize.net is aware of an issue that is currently affecting users logging in to the MINT.\n\nWe are investigating the cause and working urgently to resolve the issue.\n\n\u003cb\u003eImpact:\u003c/b\u003e Merchants may experience 429 \"Too Many Requests\" errors when logging in to the MINT.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 02 November 2026 07:00 GMT\n \n\u003cb\u003eNext Update:\u003c/b\u003e As current status changes\n \nWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.\n \nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n \n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n \n\u003cb\u003eIncident #:\u003c/b\u003e INC27391773",
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"body": "Name of Maintenance: Planned System Maintenance Production Notification – 10/17/2026\n \n\u003cb\u003eReported Start Time:\u003c/b\u003e October 18, 2026 at 04:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e October 18, 2026 at 05:00 GMT\n \n\u003cb\u003eDescription:\u003c/b\u003e \nWe will be performing Production system maintenance on Oct 17th, 2026 beginning at 9:00 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window. \n \nFor details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center\n \n\u003cb\u003eImpact:\u003c/b\u003e\nFollow-on transactions (voids, refunds and \"Prior Authorization Capture\" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal",
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"body": "\u003cb\u003eReported Start Time:\u003c/b\u003e 16 October 2026 03:30 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 16 October 2026 14:30 GMT\n\n\u003cb\u003eDescription:\u003c/b\u003e\nWe will be performing Production system maintenance on October 15th, 2026 beginning at 8:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window. For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact.\n\nWe apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center.\n\n\u003cb\u003eImpact:\u003c/b\u003e\nFollow-on transactions (voids, refunds and \"Prior Authorization Capture\" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal.",
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}
],
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"name": "Planned System Maintenance Production Notification – 10/15/2026",
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},
{
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{
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},
{
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{
"code": "95vgcwhxbwlm",
"name": "Payment Gateway Processing - First Data Nashville",
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},
{
"code": "7xsww4pl6nsw",
"name": "Payment Gateway Processing - First Data Omaha",
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},
{
"code": "d6vcpc9hphp4",
"name": "Payment Gateway Processing - Global Payments North America (GPN)",
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},
{
"code": "bd0xt1p0sz0h",
"name": "Payment Gateway Processing - HBOS",
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},
{
"code": "vl2wt4c0bljk",
"name": "Payment Gateway Processing - Heartland Payment Systems",
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},
{
"code": "gv6qzf5tcrc8",
"name": "Payment Gateway Processing - Worldpay",
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},
{
"code": "jc56xkxrt6rm",
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{
"code": "h602ygprq07s",
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{
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},
{
"code": "nwqc397j7q2w",
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{
"code": "j0x2zwb9ds3b",
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},
{
"code": "gv1qhl3jd1rd",
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},
{
"code": "w7vx8mvkv953",
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{
"code": "gqkcc1ppy01d",
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],
"body": "Name of Maintenance: Planned System Maintenance Production Notification – 9/27/2026\n \n\u003cb\u003eReported Start Time:\u003c/b\u003e September 27, 2026, 02:30 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e September 27, 2026, 03:30 GMT\n \n\u003cb\u003eDescription:\u003c/b\u003e \nWe will be performing Production system maintenance on Sept 27th, 2026 beginning at 7:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window. \n \nFor details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center. \n \n\u003cb\u003eImpact:\u003c/b\u003e\nFollow-on transactions (voids, refunds and \"Prior Authorization Capture\" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal",
"created_at": "2026-09-23T21:49:30.987Z",
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],
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},
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"created_at": "2022-02-16T14:47:39.392Z",
"description": null,
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"name": "Simple Checkout",
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}
],
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"id": "zn8247y220th",
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{
"affected_components": [
{
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"body": "The issue affecting Simple Checkout services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 03 August 2026, 21:14 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 20 August 2026, 19:00 GMT\n\n\u003cb\u003eImpact:\u003c/b\u003e Customers are now able to use Simple Checkout services as normal.\n\n\u003cb\u003eNext Update:\u003c/b\u003e No further updates, issue resolved.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC26672537",
"created_at": "2026-09-22T11:57:04.367Z",
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"id": "6xmy5x7q1302",
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}
],
"body": "Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service.\n \nWe are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.\n\n\u003cb\u003eImpact:\u003c/b\u003e The issue has been mitigated and customers are now able to use the Simple Checkout service as expected\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 03 August 2026, 21:14 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 20 August 2026 19:00 GMT\n\n\u003cb\u003eNext Update:\u003c/b\u003e As current status changes. \n \nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n \n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n \n\u003cb\u003eIncident #:\u003c/b\u003e INC26672537",
"created_at": "2026-08-20T19:01:21.775Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-20T19:01:21.775Z",
"id": "83j07mplt708",
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},
{
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{
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"body": "Authorize.net continues to investigate the cause and working urgently to resolve the issue.\n\nFor the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review. \n(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 03 August 2026, 21:14 GMT\n\n\u003cb\u003eNext Update:\u003c/b\u003e As current status changes\n\nWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns. \u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC26672537",
"created_at": "2026-08-13T19:25:35.635Z",
"custom_tweet": null,
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"display_at": "2026-08-13T19:25:35.635Z",
"id": "j2wty92bgdxt",
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"status": "investigating",
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"updated_at": "2026-08-13T19:25:35.635Z",
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},
{
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{
"code": "cqp036q7hl71",
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}
],
"body": "Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.\n\nWe are investigating the cause and working urgently to resolve the issue.\n\n\u003cb\u003eImpact:\u003c/b\u003e\nClients using Simple Checkout may see unexpected processing volumes.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 03 August 2026, 21:14 GMT\n\u003cb\u003eNext Update:\u003c/b\u003e As current status changes\n\nWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns. \u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC26672537",
"created_at": "2026-08-11T23:09:37.206Z",
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}
],
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"name": "Simple Checkout Processing Service Disruption",
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},
{
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"id": "qz6zd4k3yfxz",
"name": "Support Center",
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"position": 4,
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"status": "operational",
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],
"created_at": "2026-09-22T03:16:44.489Z",
"id": "rzw7x943bn35",
"impact": "maintenance",
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{
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{
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"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-22T05:00:08.345Z",
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"id": "dj7ygrprj7fj",
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},
{
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{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-22T03:30:07.394Z",
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"id": "6djj7vpmfwfy",
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},
{
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{
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],
"body": "We would like to provide an update regarding the scheduled maintenance. To allow our team additional time to complete the required activities, the maintenance window has been revised as outlined below.\n \n\u003cb\u003ePreviously Communicated Maintenance Window\u003c/b\u003e\n\u003cb\u003eReported Start Time:\u003c/b\u003e 22 September 2026, 01:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 22 September 2026, 02:30 GMT\n \n\u003cb\u003eUpdated Maintenance Window\u003c/b\u003e\n\u003cb\u003eReported Start Time:\u003c/b\u003e 22 September 2026, 03:30 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 22 September 2026, 05:00 GMT\n \n\u003cb\u003eDescription:\u003c/b\u003e\nWe will be performing production security updates on 22 September 2026 beginning at 03:30 GMT and concluding at 05:00 GMT. During this time, merchants and partners may experience intermittent service interruptions, including issues logging in to the Support Center via direct login or Single Sign-On (SSO).\n \nWe regret any inconvenience resulting from this schedule adjustment and appreciate your understanding as we complete these important maintenance activities.\n \n\u003cb\u003eImpact:\u003c/b\u003e\nMerchants and partners may experience intermittent login issues when accessing the Support Center.\n \n\u003cb\u003eAdditional Support:\u003c/b\u003e\nPlease do not hesitate to contact the Authorize.net Support team if you have any questions or concerns.",
"created_at": "2026-09-22T03:23:16.345Z",
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"id": "5xsq2yqb822b",
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},
{
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{
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},
{
"code": "46nzwclc9z5g",
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{
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],
"body": "We would like to provide an update regarding the scheduled maintenance. To allow our team additional time to complete the required activities, the maintenance window has been revised as outlined below.\n \n\u003cb\u003ePreviously Communicated Maintenance Window\u003c/b\u003e\n\u003cb\u003eReported Start Time:\u003c/b\u003e 22 September 2026, 01:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 22 September 2026, 02:30 GMT\n \n\u003cb\u003eUpdated Maintenance Window\u003c/b\u003e\n\u003cb\u003eReported Start Time:\u003c/b\u003e 22 September 2026, 03:30 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 22 September 2026, 05:00 GMT\n \n\u003cb\u003eDescription:\u003c/b\u003e\nWe will be performing production security updates on 22 September 2026 beginning at 03:30 GMT and concluding at 05:00 GMT. During this time, merchants and partners may experience intermittent service interruptions, including issues logging in to the Support Center via direct login or Single Sign-On (SSO).\n \nWe regret any inconvenience resulting from this schedule adjustment and appreciate your understanding as we complete these important maintenance activities.\n \n\u003cb\u003eImpact:\u003c/b\u003e\nMerchants and partners may experience intermittent login issues when accessing the Support Center.\n \n\u003cb\u003eAdditional Support:\u003c/b\u003e\nPlease do not hesitate to contact the Authorize.net Support team if you have any questions or concerns.",
"created_at": "2026-09-22T03:16:44.575Z",
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"body": "The scheduled maintenance has been completed.",
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"created_at": "2026-09-22T01:00:11.178Z",
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{
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{
"code": "qz6zd4k3yfxz",
"name": "Corporate and Support Web Sites - Support Center",
"new_status": "operational",
"old_status": "operational"
}
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"body": "\u003cb\u003eReported Start Time:\u003c/b\u003e 22 September 2026, 01:00 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 22 September 2026, 02:30 GMT\n\n\u003cb\u003eDescription:\u003c/b\u003e\nWe will be performing production security updates on 22 September 2026 beginning at 01:00 GMT, lasting approximately 90 minutes and resulting in intermittent service interruptions. During this time, merchants and partners may experience issues logging in to the Support Center via direct login or Single Sign-On (SSO). We apologize for any inconvenience this may cause and thank you for your patience.\n\n\u003cb\u003eImpact:\u003c/b\u003e \nMerchants and partners may experience intermittent login issues when accessing the Support Center.\n\n\u003cb\u003eAdditional Support:\u003c/b\u003e Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.",
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"description": "Integration connections to Authorize.net APIs in Sandbox Environment. API integrations include:\r\n\r\nAccept Suite - Acceptjs, Accept UI, Accept Customer, Accept Hosted\r\nAdvance Integration Method (AIM)\r\nAuthorize.net API\r\nBoarding API\r\nOAuth\r\nServer Integration Method (SIM)\r\nWebhooks",
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-31T00:00:08.801Z",
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-30T23:00:08.999Z",
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{
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"body": "Authorize.net is updating their SSL/TLS certificates that applications and websites use to communicate with our systems. \n\nThis change may impact both browser-based and server-to-server interactions, including API users, Mobile Point of Sale (mPOS), Windows POS (VPOS app), and In-Person SDK users. Update schedule -Production - September 21st, 2026. \n\nYou may need to take action if you are taking any of the following:\n\n\u003cb\u003eScenarios Requiring Action:\u003c/b\u003e\n- Users whose applications or websites pin the leaf certificate will need to update their settings. \n- Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.\n- Users whose applications or websites pin to the CAs will need to update their pins.\n\n\u003cb\u003eTo minimize the impact of future certificate renewals, Authorize.net recommends that merchants, partners, and developers:\u003c/b\u003e\n- Trust the appropriate Root and Intermediate Certificate Authorities (CA). \n- Use standard operating system or platform certificate validation. \n- Allow certificate chain validation. \n- Avoid pinning individual server certificates whenever possible. \n- Avoid dependencies on certificate thumbprints, serial numbers, or expiration dates. \n\nWe advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed. \n\nWe have also uploaded the needed certificate to our support article which you can find here:\n\nWhere can I find the latest version of Authorize.nets server-level SSL certificates? - 000003009 - https://onevisa.crm.dynamics.com/main.aspx?appid=78eb1b8a-643f-ec11-8c60-0022480a0745\u0026forceUCI=1\u0026newWindow=true\u0026pagetype=entityrecord\u0026etn=knowledgearticle\u0026id=936131f5-df9f-f111-b8dc-70a8a59cdbf8\u0026formid=fe79616a-90c9-4e39-aaab-cc82b848c6dc\n\n\nFor additional details and to download the necessary certificates, please refer to our support article: \u003ca href=\"https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-05545\" target=\"_blank\"\u003eEntrust to DigiCert SSL Certificate Migration\u003c/a\u003e",
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"name": "Planned System Maintenance - SSL Certificate Change - Production Environment - September 21st, 2026",
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],
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"id": "6q47wqknm0b4",
"impact": "none",
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"body": "Authorize.net is aware of an issue that is currently affecting Authorize.net API services and has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.\n\n\u003cb\u003eReported Start Time:\u003c/b\u003e 09/13/2026, 02:07 GMT\n\u003cb\u003eReported End Time:\u003c/b\u003e 09/13/2026, 02:41 GMT\n\n\u003cb\u003eNext Update:\u003c/b\u003e No further updates, issue resolved.\n\n\u003cb\u003eImpact:\u003c/b\u003e Clients may experience issues when processing transactions via the API.\n\nPlease do not hesitate to contact the Authorize.net support team if you have any questions or concerns.\n\n\u003ca href=\"https://support.authorize.net\" target=\"_blank\"\u003eAuthorize.net Support Center\u003c/a\u003e\n\n\u003cb\u003eIncident #:\u003c/b\u003e INC26988612",
"created_at": "2026-09-13T04:05:33.253Z",
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"id": "2f2b327ry4xk",
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"updated_at": "2026-09-13T04:05:33.253Z",
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}
],
"metadata": {},
"monitoring_at": null,
"name": "CreateTransaction API calls Failing",
"page_id": "06v575cbzlpr",
"postmortem_body": "Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link.\n\n[Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11996)",
"postmortem_body_last_updated_at": "2026-09-17T09:06:32.517Z",
"postmortem_ignored": false,
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"started_at": "2026-09-13T04:05:33.190Z",
"status": "resolved",
"updated_at": "2026-09-17T09:06:32.532Z"
}
],
"page": {
"id": "06v575cbzlpr",
"name": "Authorize.net",
"url": "https://status.authorize.net"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}