Snapshot 250006

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Subprocessor list
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https://www.d2l.com/legal/d2ls-third-party-subprocessors/
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browser
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b3bdf8b00058a9a8eb2236aba5c3e1b0189510a96dc8ab726414c27a169c18f4
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D2L Trust Center
D2L is committed to protecting the data our customers entrust to us. Our security and privacy programs are independently validated through ISO 27001, 27017, 27018, and 27701 certifications and an annual SOC 2 Type II examination. Use this Trust Center to review our certifications, request audit reports and security documentation.
You can find additional information at: https://www.D2L.com/security/Opens in new tab.
GRC@d2l.com
Privacy PolicyOpens in new tab
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Subprocessors
AWS • Cloud Hosting
US, CAN, AUS, EU, SGP or IND
Used by D2L to host customer data within the services.
For Data storage: Customer Location Dependent
For Data processing: Customer Location Dependent. For certain AI inference services, global AWS infrastructure
Microsoft 365 • Internal Operations
CAN
Used by D2L for corporate productivity & internal business operations.
Vanta • Internal Operations
US
Used by D2L to manage trust and compliance related information.
Salesforce • Internal Operations & Support
CAN
Used by D2L for Client Relationship Management (CRM), and providing global support.
AWS • Internal Operations
CAN
Used by D2L to host data relating to product and service incidents, infrastructure and security monitoring, outage investigations and service availability.
Atlassian • Internal Operations
CAN
Used by D2L for project management, knowledge bases and other business operations.
Planhat • Internal Operations
US
Used by D2L for Client Relationship Management (CRM) and Global Support.
Qualtrics XM • Global Support
CAN
Used by D2L to facilitate customer and support surveys.
Tableau • Internal Operations
CAN
Used by D2L for Customer data analysis, reporting and Business Intelligence (BI).
OpenAI • Internal Operations
United States
ChatGPT Enterprise is used by D2L for conducting limited day-to day business operations and for MCP integration with other systems.
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All subprocessors
AWS
Used by D2L to host customer data within the services. - **For Data storage:** Customer Location Dependent - **For Data processing:** Customer Location Dependent. For certain AI inference services, global AWS infrastructure
Cloud Hosting
US, CAN, AUS, EU, SGP or IND
aws.com
Microsoft 365
Used by D2L for corporate productivity & internal business operations.
Internal Operations
CAN
office.com
Vanta
Used by D2L to manage trust and compliance related information.
Internal Operations
US
vanta.com
Salesforce
Used by D2L for Client Relationship Management (CRM), and providing global support.
Internal Operations & Support
CAN
salesforce.com
AWS
Used by D2L to host data relating to product and service incidents, infrastructure and security monitoring, outage investigations and service availability.
Internal Operations
CAN
aws.com
Atlassian
Used by D2L for project management, knowledge bases and other business operations.
Internal Operations
CAN
atlassian.com
Planhat
Used by D2L for Client Relationship Management (CRM) and Global Support.
Internal Operations
US
planhat.com
Qualtrics XM
Used by D2L to facilitate customer and support surveys.
Global Support
CAN
qualtrics.com
Tableau
Used by D2L for Customer data analysis, reporting and Business Intelligence (BI).
Internal Operations
CAN
tableau.com
OpenAI
ChatGPT Enterprise is used by D2L for conducting limited day-to day business operations and for MCP integration with other systems.
Internal Operations
United States
openai.com
Smartsheet
Used by D2L for project management, product development and professional services.
Internal Operations
US, EU
smartsheet.com
Salesloft
Used by D2L for sales engagement and customer/prospect relationship management. This includes communication sequencing and meeting coordination.
Internal Operations
US, EU
salesloft.com
Forethought
Used by D2L to facilitate customer support.
Global Support
US
forethought.ai
Natterbox
Used by D2L for customer support & telephony services.
Global Support
UK
natterbox.com
ansrsource
Used by D2L for course content development. Also used to perform implementation services for customers in India.
Professional Services
US, IND
https://ansrsource.com/
Language IO
Used by D2L for customer support, and translation services.
Global Support
CAN
https://languageio.com/
Microsoft Azure
Used by D2L for IDP & SSO within Brightspace Community & connected tools.
Global Support
CAN
azure.com
SupportNinja
Used by D2L to provide customer support.
End User Support
CAN
supportninja.com
Results CX
Used by D2L to provide customer support.
Global Support
CAN, US, MEX
https://resultscx.com/
TollFreeForwarding.com
Used by D2L for customer support & telephony.
Global Support
US
tollfreeforwarding.com
EPAM Systems
Used by D2L for software development and ancillary services.
Internal Operations
US, IND, EU, LATAM
epam.com
Agilisium
Used by D2L to help deliver Performance+.
Data Migration
IND
https://www.agilisium.com/
Google Analytics
Used by D2L for product analytics within mobile applications.
Platform Application
US
analytics.google.com
Honeycomb
Used by D2L for insights & application performance monitoring.
Platform Application
US
honeycomb.io
BrightIdea
Used by D2L to facilitate product feedback through the Product Idea Exchange (PIE).
Platform Application
US, EU
https://www.brightidea.com/
Domdog
Used by D2L for security within Course Merchant offerings.
Platform Application
US
https://domdog.io/
Hurix Systems Private Limited
Used by D2L for course content development & migration services.
Professional Services
IND
https://www.hurix.com/
AWS Lambda
Used by D2L for Personal Data redaction & automated quality assurance of support interactions.
Internal Analytics
CAN, US
https://aws.amazon.com/?nc2=h_home
Higher Logic (Vanilla Forums)
Used by D2L to help deliver Brightspace Community.
Brightspace Community
CAN, US
higherlogic.com
Association Analytics
Optional third-party product available for purchase. **Product(s):** Learning Analytics
Learning Analytics
US
https://associationanalytics.com/
Atomic Jolt
Optional third-party product available for purchase. **Product(s):** Atomic Search & Atomic Assessments
Text Searching & Content Authoring
US, AUS, EU
https://www.atomicjolt.com/
ClassEDU
Optional third-party product available for purchase. **Product(s):** Class for Higher Education, K12, and Corporate (Zoom and Teams)
Training & Conferencing Integration
US, CAN, UK, EU, AUS, NZ, ASIA
https://www.class.com/
Copyleaks
Optional third-party product available for purchase. **Product(s):** Copyleaks Plagiarism Detector, and AI Content Detection
Plagiarism Detection
US, EU
copyleaks.com
Domo
Used by D2L for the delivery of Performance+ products.
Client Reporting
Customer Location Dependent: US, ROI
domo.com
FeedbackFruits
Optional third-party product available for purchase. **Product(s):** FeedbackFruits Social Annotations, Team Based Learning and Polling, Peer Feedback, Tool Suite, and AI Practice
Pedagogy Tools
US, CAN, AUS, EU
feedbackfruits.com
Fishtail Technologies
Optional third-party product available for purchase. **Product(s):** Fishtail’s “Empower”
SIS Integration
US, CAN, MEX, AUS, EU, IND, SGP
https://fishtail.io/
Genius SIS
Optional third-party product available for purchase. **Product(s):** Genius Extended Administration Solution
Workflow Management
CAN, US
https://geniuslearning.com/
Go1
Optional third-party product available for purchase. **Product(s):** GO1 Content, Go1 Premium Subscription
Training & Development
US, AUS, EU
go1.com
Integrity Advocate Inc.
Optional third-party product available for purchase. **Product(s):** Integrity Advocate Proctoring – Participation Monitoring, Exam Proctoring, Exam Proctoring Plus, Live Proctoring, and Expose AI
Plagiarism Detection & Proctoring
Customer Location Dependent: CAN, UK, EU
https://www.integrityadvocate.com/
Janison Solutions
Optional third-party product available for purchase. **Product(s):** Janison Insights
Proctoring & Assessments
AU, SGP, UK, EU
https://www.janison.com/
K16 Solutions
Optional third-party product available for purchase. **Product(s):** Scaffold Migration and Scaffold Archiving
Course Migration & Archiving
Customer Location Dependent
https://www.k16solutions.com/
OpenSesame
Optional third-party product available for purchase. **Product(s):** OpenSesame Subscription, OpenSesame Plus 25, OpenSesame Plus 100, OpenSesame Plus Complete
eLearning Marketplace
US, EU
opensesame.com
ReadSpeaker
Optional third-party product available for purchase. **Product(s):** ReadSpeaker WebReader/DocReader, TextAid and Custom Voice
Accessibility Tools
US
readspeaker.com
Seesaw Learning
Optional third-party product available for purchase. **Product(s):** Seesaw Instruction + Insights, Early Literacy, and English Language Development (ELD)
Early & Primary Learning Platform
US, UK, AUS
https://seesaw.com/
ShuffleLabs
Optional third-party product available for purchase. **Product(s):** Brightspace Course Connector for Microsoft Teams
Application Integration
CAN, US, AUS, ROI, EU, SGP
https://shufflelabs.com/
SchoolDay
Optional third-party product available for purchase. **Product(s):** GG4L Rostering Services and Grade Passback
Data Exchange Platform
CAN, US
schoolday.com
Workato
Used by D2L to help deliver D2L Link.
Integration and Automation
US, AUS, EU
workato.com
Bongo
Free version available within Brightspace. Optional product upgrade available for purchase. **Product(s):** Video Assignments, Virtual Classroom, AI Coach, and Role Play
Virtual Learning & AI Simulations
CAN, US, EU, SAM, AUS, ASIA
bongolearn.com
YuJa Inc.
Optional third-party product available for purchase. **Product(s):** YuJa – Panorama and Verity
Content Accessibility & Proctoring
CAN, US, EU, AUS, SNG
https://www.yuja.com/
LearnWise Software International B.V.
Use by D2L for internal analytics and in the delivery of D2L Lumi products **Product(s):** Lumi Chat, Lumi Tutor, Lumi Feedback
AI Powered Tutoring, Feedback, Chat Support & Internal Analytics
UK, EU, US, AUS, CAN
https://www.learnwise.ai/
Honorlock
Optional third-party product available for purchase. **Product(s):** Proctoring
Proctoring
US
honorlock.com
Qwickly
Optional third-party product available for purchase. **Product(s):** Qwickly Attendance
Attendance, Engagement, and Reporting
US, UK, AUS
goqwickly.com
Drieam
Optional third-party product available for purchase. **Product(s):** Eduframe SIS
Student Information System (SIS) and Online Storefront
EU
drieam.com
Smiley Owl Tech S.L.
Optional third-party product available for purchase. **Product(s):** SMOWLTech Proctoring
Proctoring and Exam Integrity
EU
https://smowl.net/en/
Credly
Optional third-party product available for purchase. **Product(s):** Credly
Digital Credential Management
US, EU
credly.com
D2L Subsidiaries
D2L may use any of its subsidiaries to process customer data and may be acting as sub-processors to deliver the Services to customers. D2L Inc. D2L Corporation D2L Ltd D2L Australia Pty Ltd D2L Europe Ltd D2L Asia Pte Ltd D2L India Pvt Ltd D2L Brasil Soluções de Tecnologia para Educação Ltda. D2L Sistemas de Aprendizaje Innovadores D2 R.L de C.V H5P Group AS D2L EU B.V.
Support and Professional Services
Customer Location Dependent
D2L.com