D2L

d2l.com

D2L declares 54 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026.

Subprocessors CSV of D2L's subprocessors · Atom feed of D2L's subprocessors DORA draft CSV of D2L's subprocessors as declared by D2L what's this? · 

54 third parties, 1 affiliate.

NamePurposeLocationListed since
Agilisium Data Migration; Used by D2L to help deliver Performance+.IND
ansrsource Professional Services; Used by D2L for course content development. Also used to perform implementation services for customers in India.US, IND
Association Analytics Learning Analytics; Optional third-party product available for purchase. Product(s): Learning AnalyticsUS
Atlassian Internal Operations; Used by D2L for project management, knowledge bases and other business operations.CAN
Atomic Jolt Optional third-party product available for purchase. Product(s): Atomic Search & Atomic Assessments; Text Searching & Content AuthoringUS, AUS, EU
AWS
Cloud Hosting; Internal Operations; Used by D2L to host customer data within the services. - For Data storage: Customer Location Dependent - For Data processing: Customer Location Dependent. For certain AI inference services, global AWS infrastructure; Used by D2L to host data relating to product and service incidents, infrastructure and security monitoring, outage investigations and service availability.
CAN; US, CAN, AUS, EU, SGP or IND
AWS Lambda Internal Analytics; Used by D2L for Personal Data redaction & automated quality assurance of support interactions.CAN, US
Bongo
Free version available within Brightspace. Optional product upgrade available for purchase. Product(s): Video Assignments, Virtual Classroom, AI Coach, and Role Play; Virtual Learning & AI Simulations
CAN, US, EU, SAM, AUS, ASIA
BrightIdea Platform Application; Used by D2L to facilitate product feedback through the Product Idea Exchange (PIE).US; EU
ClassEDU Optional third-party product available for purchase. Product(s): Class for Higher Education, K12, and Corporate (Zoom and Teams); Training & Conferencing IntegrationUS, CAN, UK, EU, AUS, NZ, ASIA
Copyleaks Optional third-party product available for purchase. Product(s): Copyleaks Plagiarism Detector, and AI Content Detection; Plagiarism DetectionUS; EU
Credly Digital Credential Management; Optional third-party product available for purchase. Product(s): CredlyUS; EU
Domdog Platform Application; Used by D2L for security within Course Merchant offerings.US
Domo Client Reporting; Used by D2L for the delivery of Performance+ products.Customer Location Dependent: US, ROI
Drieam Optional third-party product available for purchase. Product(s): Eduframe SIS; Student Information System (SIS) and Online StorefrontEU
EPAM Systems Internal Operations; Used by D2L for software development and ancillary services.US, IND, EU, LATAM
FeedbackFruits
Optional third-party product available for purchase. Product(s): FeedbackFruits Social Annotations, Team Based Learning and Polling, Peer Feedback, Tool Suite, and AI Practice; Pedagogy Tools
US, CAN, AUS, EU
Fishtail Technologies Optional third-party product available for purchase. Product(s): Fishtail’s “Empower”; SIS IntegrationUS, CAN, MEX, AUS, EU, IND, SGP
Forethought Global Support; Used by D2L to facilitate customer support.US
Genius SIS Optional third-party product available for purchase. Product(s): Genius Extended Administration Solution; Workflow ManagementCAN, US
Go1 Optional third-party product available for purchase. Product(s): GO1 Content, Go1 Premium Subscription; Training & DevelopmentUS, AUS, EU
Google Analytics Platform Application; Used by D2L for product analytics within mobile applications.US
Higher Logic (Vanilla Forums) Brightspace Community; Used by D2L to help deliver Brightspace Community.CAN, US
Honeycomb Platform Application; Used by D2L for insights & application performance monitoring.US
Honorlock Optional third-party product available for purchase. Product(s): Proctoring; ProctoringUS
Hurix Systems Private Limited Professional Services; Used by D2L for course content development & migration services.IND
Integrity Advocate Inc.
Optional third-party product available for purchase. Product(s): Integrity Advocate Proctoring – Participation Monitoring, Exam Proctoring, Exam Proctoring Plus, Live Proctoring, and Expose AI; Plagiarism Detection & Proctoring
Customer Location Dependent: CAN, UK, EU
Janison Solutions Optional third-party product available for purchase. Product(s): Janison Insights; Proctoring & AssessmentsAU, SGP, UK, EU
K16 Solutions Course Migration & Archiving; Optional third-party product available for purchase. Product(s): Scaffold Migration and Scaffold ArchivingCustomer Location Dependent
Language IO Global Support; Used by D2L for customer support, and translation services.CAN
LearnWise Software International B.V.
AI Powered Tutoring, Feedback, Chat Support & Internal Analytics; Use by D2L for internal analytics and in the delivery of D2L Lumi products Product(s): Lumi Chat, Lumi Tutor, Lumi Feedback
UK, EU, US, AUS, CAN
Microsoft 365 Internal Operations; Used by D2L for corporate productivity & internal business operations.CAN
Microsoft Azure Global Support; Used by D2L for IDP & SSO within Brightspace Community & connected tools.CAN
Natterbox Global Support; Used by D2L for customer support & telephony services.UK
OpenAI AIChatGPT Enterprise is used by D2L for conducting limited day-to day business operations and for MCP integration with other systems.; Internal OperationsUnited States
OpenSesame Optional third-party product available for purchase. Product(s): OpenSesame Subscription, OpenSesame Plus 25, OpenSesame Plus 100, OpenSesame Plus Complete; eLearning MarketplaceUS; EU
Planhat Internal Operations; Used by D2L for Client Relationship Management (CRM) and Global Support.US
Qualtrics XM Global Support; Used by D2L to facilitate customer and support surveys.CAN
Qwickly Attendance, Engagement, and Reporting; Optional third-party product available for purchase. Product(s): Qwickly AttendanceUS, UK, AUS
ReadSpeaker Accessibility Tools; Optional third-party product available for purchase. Product(s): ReadSpeaker WebReader/DocReader, TextAid and Custom VoiceUS
Results CX Global Support; Used by D2L to provide customer support.CAN, US, MEX
Salesforce Internal Operations & Support; Used by D2L for Client Relationship Management (CRM), and providing global support.CAN
Salesloft Internal Operations; Used by D2L for sales engagement and customer/prospect relationship management. This includes communication sequencing and meeting coordination.US; EU
SchoolDay Data Exchange Platform; Optional third-party product available for purchase. Product(s): GG4L Rostering Services and Grade PassbackCAN, US
Seesaw Learning
Early & Primary Learning Platform; Optional third-party product available for purchase. Product(s): Seesaw Instruction + Insights, Early Literacy, and English Language Development (ELD)
US, UK, AUS
ShuffleLabs Application Integration; Optional third-party product available for purchase. Product(s): Brightspace Course Connector for Microsoft TeamsCAN, US, AUS, ROI, EU, SGP
Smartsheet Internal Operations; Used by D2L for project management, product development and professional services.US; EU
Smiley Owl Tech S.L. Optional third-party product available for purchase. Product(s): SMOWLTech Proctoring; Proctoring and Exam IntegrityEU
SupportNinja End User Support; Used by D2L to provide customer support.CAN
Tableau Internal Operations; Used by D2L for Customer data analysis, reporting and Business Intelligence (BI).CAN
TollFreeForwarding.com Global Support; Used by D2L for customer support & telephony.US
Vanta Internal Operations; Used by D2L to manage trust and compliance related information.US
Workato Integration and Automation; Used by D2L to help deliver D2L Link.US, AUS, EU
YuJa Inc. Content Accessibility & Proctoring; Optional third-party product available for purchase. Product(s): YuJa – Panorama and VerityCAN, US, EU, AUS, SNG
D2L affiliates (1)
NamePurposeLocationListed since
D2L Subsidiaries
D2L may use any of its subsidiaries to process customer data and may be acting as sub-processors to deliver the Services to customers. D2L Inc. D2L Corporation D2L Ltd D2L Australia Pty Ltd D2L Europe Ltd D2L Asia Pte Ltd D2L India Pvt Ltd D2L Brasil Soluções de Tecnologia para Educação Ltda. D2L Sistemas de Aprendizaje Innovadores D2 R.L de C.V H5P Group AS D2L EU B.V.; Support and Professional Services
Customer Location Dependent

Web TechnologiesCSV of D2L's web technologies · Atom feed of D2L's web technologies

D2L's homepage made 173 requests to 19 domains, and 14 services controlled by another company.

Analytics (4): Google Cloud, Wingify, CaliberMind, CloudflareMarketing automation (2): 6Sense Insights, Inc., SalesloftAdvertising (1): usually detected as Advertising: XandrLive chat (1): Qualified.com, Inc.Cookie compliance (1): CookieFirstOther (5): usually detected as Issue trackers: Sentry; reviewed as Performance: ShortPixel; reviewed as RUM: New Relic; reviewed as Video players: Vimeo; usually detected as Widgets: Navattic

14 third parties by category: Analytics 4Marketing automation 2Advertising 1Live chat 1Cookie compliance 1Other 5

Third parties 14 · 128 requests
Qualified.com, Inc. Qualified 19% of the page's requests 33
6Sense Insights, Inc. 6sense 12% of the page's requests 20
New Relic newrelic.com, nr-data.net 9% of the page's requests 16
Google Cloudsubprocessor Google Analytics Google Tag Manager 9% of the page's requests 15
ShortPixel shortpixel.ai 8% of the page's requests 14
Wingify VWO 5% of the page's requests 9
CookieFirst CookieFirst 5% of the page's requests 8
CaliberMind CaliberMind 2% of the page's requests 3
Salesloftsubprocessor Salesloft 2% of the page's requests 3
Vimeo vimeocdn.com 2% of the page's requests 3
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Navattic navattic.com <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
First party 1 · 45 requests
D2L Cloudflare GSAP HSTS HTTP/3 MySQL New Relic Open Graph PHP React Salesforce Marketing Cloud Account Engagement Segment 1.42.3-mr.2 Sentry Speculative Loading 1.7.0 Swiper WPML 5.1.0 WordPress Yoast SEO 28.6 Yoast SEO Premium 28.6 jQuery 3.7.1 26% of the page's requests 45

7 tracked companies loaded by the homepage are not in D2L's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of D2L's compliance · Atom feed of D2L's compliance

Certified
Says it complies with

Certifications as D2L's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by D2L's subprocessorsCSV of incidents reported by vendors D2L lists · Atom feed of incidents reported by vendors D2L lists

70 reported incidents in the last 30 days, by 10 of the vendors D2L lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that D2L was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
QualtricsLatency in multiple services in the Japanese region minor53 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenSesameDegraded performance for the Marketplace and course launches minor1 min
SalesloftSalesforce sync interruption for some customers no impact statedongoing
OpenAIElevated ChatGPT Conversation Errors minor52 min
QualtricsWe experienced an issue loading survey projects and the My Projects Page in the European region no impact stated1 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
WorkatoAPI Platform Performance Degradation minor2 h 27 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
VantaMissing check results for GitHub pull requests minorongoing
QualtricsEX project issues in the Western US region minor26 min
QualtricsLegacy Results-Report export issues in FedRAMP environment minor1 h 7 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
OpenSesameUser's are unable to log into Oro Skills minor31 min
QualtricsXM Directory Task issues in the Eastern US and United Kingdom regions no impact stated—
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
WorkatoWebhooks Performance Degradation minor2 h 42 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
OpenSesameSome launches are failing no impact stated5 min
SalesloftCopilot – Calls not being recorded major1 h 5 min

And 45 more. All of them: CSV · Who is around them.

ChangesCSV of D2L's changes · Atom feed of D2L's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for D2L's site

D2L transparency rating

It updates with the rating.

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